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HD-B820
High Definition Digital Terrestrial Receiver
T roubleshooting
Check the main power cord and check that it is
plugged into a suitable power outlet.
Check whether STB is in Standby mode.
Ensure that the STB is switched on (see above).
Check the video output port (VIDEO) is firmly
connected to the TV or VCR.
Check that you have selected the correct channel or
Video Input on your TV.
Check the brightness level of the TV.
See “No Picture” above.
Check the signal level, if this is low then try to
adjust the alignment of your antenna.
See “No Picture” above.
Check the volume level of the TV and STB.
Check the Mute status of the TV and STB.
Point Remote Control Unit directly towards the STB.
Check and replace batteries.
Disconnect STB from power point for 30 seconds
and re-connect.
Adjust the direction of your antenna
Check the “Signal Strength” and the “Signal Quality” in
the channel list or channel search menu.
USB memory is not detected or not inserted.
Check USB memory is correctly inserted.
No picture files(jpg, png supported) detected in the Root
or Image directroy. Check any files in the directory.
Loading picture files.
No MP3 files detected in the Root or MP3 directroy.
Check any files in the directory.
Does not display any
message on the front panel
or STB has no power.
No Picture
Breaking Picture
No Sound
Remote Control does not operate
STB is locked and doesn’t
operate.
No or Bad Signal
Please insert USB
No Picture File
Loading
No MP3 File
Problem
Solution
Something wrong with STB
About On-Screen Error Message
More Information available at http://stb.teac.com.au
