TROUBLESHOOTING : Audio
SYMPTOMS
CAUSES
SOLUTIONS
Can read only the last session of a
multisession CD-R or CD-RW disc.
1. "Import previous session" or
a similar feature was not
enabled when the multisession
disc was created.
1. Use CD-R or CD-RW mastering
software to import session(s).
Such features may vary in
name depending on the software
being used. Please refer to the
appropriate manual regarding
this feature.
SYMPTOMS
CAUSES
SOLUTIONS
When playing an audio CD, you do
not hear sound even though
everything appears to be
functioning normally.
1. Soundcard volume too low.
Mixer settings for soundcard
set too low.
Needs a soundcard.
Needs an audio cable
connection.
Soundcard not properly
configured.
1. Each soundcard has a different
setting for each input source,
including one for CD-Audio. Run
your soundcard’s mixer program and
verify that the volume is turned up
and not muted. You can do this by
double-clicking on the speaker icon
on your computer’s task bar.
Check your system configuration to
see if the soundcard settings (such
as IRQ, memory, etc.) are conflicting
with other devices on the system.
Check if all the necessary drivers
and multimedia devices required
by your soundcard are installed.
Make sure the audio cable is properly
connected between veloCD and your
soundcard.
Low sound level from veloCD
drive.
1. Improper audio cable connection
between veloCD drive and
soundcard.
2. Low levels from audio mixer.
1. Check the cable connection from
veloCD to soundcard.
2. Check the master, CD, and line
levels of all audio mixers.
SECTION 5 :
Maintenance and Troubleshooting
21
