18
Problem
Possible Cause
Possible Cause
Battery low on power
Recharge battery. After each use, or
once a month minimum, charge the
battery for a ‘full’ 8 to 12 hours. DO NOT
leave the battery on the charger for more
than 20 hours.
Thermal fuse has tripped
Replace thermal fuse with new fuse.
(See thermal fuse)
Vehicle Does not run
Battery connector or wires are loose
Check that the battery connector is firmly
plugged into the motor connector.
Battery is dead
Replace battery. Please call us at 1-800-
599-8898 for battery replacement.
Electrical system is damaged
Check to see if water may have corroded
the system. Loose dirt, gravel or sand
might have jammed the switch.
Motor is damaged
Please call us at 1-800-599-8898.
Vehicle Does not run
very long
Battery is under charged
You may not be charging the battery long
enough. After each use, or once a month
minimum, charge the battery for a ‘full’ 8
to 12 hours. DO NOT leave the battery
on the charger for more than 20 hours.
Loud grinding or
clicking noises coming
from motor or gear box
Motor or gears are damaged
Please call us at 1-800-599-8898.
Vehicle runs sluggishly
Vehicle is overloaded
Reduce weight on vehicle. Do not
overload the vehicle. Only one rider at a
time. Maximum user weight is 60lbs.
or beeping
occurs
Vehicle is being used in harsh
conditions
Operate the vehicle on level ground and
firm surfaces.
Vehicle needs a push
to go
Poor contact of wires or connectors
Check that the battery connector is firmly
plugged into the motor connector. If
wires are loose around the motor please
call us at 1-800-599-8898.
forward
“Dead Spot” on motor
A dead spot means the electric power
is not being delivered to the terminal
connection and the vehicle needs repair.
Call us at 1-800-599-8898.
6V Battery will not
recharge
Battery connector or adapter
connector is loose
Check that battery connectors are
firmly plugged into each other
Charger not plugged in
Check that battery charger is
plugged into a working wall outlet
Battery bubbles or
gurgles when charging
This is normal and not a cause
for concern
Charger feels warm
when recharging
This is normal and not a cause
for concern
Troubleshooting guide
Completely read through this manual and the troubleshooting guide table before calling. If you
still need help resolving the problem you can call us at 1-800-599-8898
