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Q5. Handset cannot power on or power on with strange behavior, such as can not
charge, charge abnormally, unlock the screen when you forget the screen unlock
pattern, and etc …
You can initiate a master reboot to the handset following steps as described:
Power off the handset; long press
Volume Up
key +
Power On
in power off mode at the
same time for a few seconds until you see the reset interface. After reset you can use
mobile normally.
Please note that user data format will erase all data from your phone (not include SD
card files).
There is a another method: Use Vodafone Software Upgrade tool to perform software
upgrading. You can download this tool from VodaFone website.
After installed in your PC, a latest software will be downloaded in your phone according
to the hint.
Q6. Why is there a notification of connection error or certificates error when I use
mail or social network applications?
If the time or time zone is not correctly set, the phone might have connection error or
certificates error when you use the above applications. Please set your handset’s time to
the correct local time including time zone, date and time.
