TCS900003, Rev.6
04/26/2016
Check us out at
www.TCSmeters.com
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Page 55
TOTAL CONTROL SYSTEMS
2515 Charleston Place • Fort Wayne, Indiana 46808 U.S.A.
Tel: (260) 484-0382 • Toll Free: (800) 348-4753 • Fax: (260) 484-9230
[email protected] • www.tcsmeters.com
Warranty Information
New 700 rotary meters, equipment or components manufactured by Total Control Systems, a division of
Murray Equipment, Inc. (TCS) with which this warranty is enclosed, are warranted by TCS to the original
purchaser only for a period of TWELVE (12) months from installation or eighteen (18) months from the
date of shipment, to be free, under normal use and service, from defects in material and workmanship.
Defects occurring within the stated warranty period, TCS will repair or replace, at TCS’s option; provided
that part or parts are returned to TCS transportation charges prepaid, and TCS’s examination discloses the
parts or workmanship to have been defective upon delivery to the purchaser.
EXCLUSIONS: Warranty does not cover any parts and equipment not manufactured by TCS, but these
items may be covered by separate warranties of their respective manufacturers. This warranty does not
extend to any equipment that has been subjected to misuse, negligence or accident or if operated in any
manner other than in accordance with TCS’s operating instructions and specifications.
CLAIM PROCEDURES: In order to obtain performance by TCS of its obligations under this warranty,
the original purchaser must obtain a Return Goods Authorization (RGA) number from TCS’s customer
service department within 30 days of discovery of a purported breach of warranty, but not later than the
expiration of the warranty period. Once authorization is received, return the RGA and defective meter,
piece of equipment, or component covered by this warranty, with transportation charges prepaid, to TCS
together with a written RGA form, MSDS sheet and packaging clearly marked with the RGA number. All
RGA procedures must strictly be followed for safety and quick resolve. TCS reserves the right of refusal
for shipments sent back freight collect and/or without proper paperwork.
LIMITATIONS: There are no other warranties of any kind, expressed or implied. TCS specifically
disclaims any warranty of merchantability or of fitness for any particular purpose. TCS will determine if
all parts or meter defect falls within the warranty guidelines and will repair or replace within a reasonable
time span. TCS is not responsible for any in or out bound freight. TCS's sole obligation shall represent
the buyer's sole and exclusive remedy shall be to repair or at TCS's option to replace any product or part
determined to be defective. In no event shall TCS be liable for any special, direct, indirect, incident,
consequential or other damages of similar nature, including without limitation, loss of profits, products,
production time, or loss of expenses of any nature incurred by the buyer or any third party. TCS has not
authorized on its behalf any representation or warranties to be made, nor any liability to be assumed
except as expressly provided herein; there is no other express or implied warranty.
REPAIR WARRANTY: All repair work is warranted for ninety (90) days from the date of shipment to
customer. Some parts may be warranted for longer periods by the Original Equipment Manufacturer.
DESIGN AND EQUIPMENT CHANGES: Any changes in design or improvements added shall not
create any obligation to install same on equipment previously sold or ordered.
