How do I turn the Text-to-Speech (TTS) audio guide on or o ?
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Press “*” key on the remote controller four times to turn the audio guide on or o .
Select “Settings” at home screen
Select “Accessibility”
Select “Audio Guide” and turn it on or o
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Troubleshooting
4K Picture Quality
Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.
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4K picture quality is largely dependent on the
source. Make sure your source content is 4K.
đƫ
To stream 4K, we recommend a broadband
speed of 25Mbps for optimum viewing.
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For Cable, Satellite, Gaming Consoles, and
Blu-Ray players, we recommend using
“High-Speed HDMI cables.”
Cannot connect to wireless network (Wi-Fi)
đƫ
Select the correct wireless network name and
verify the password entered (case sensitive).
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Relocate the router from objects that interfere
with performance (cordless phones, baby
monitors, etc. ).
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Reboot the router by disconnecting the power
for more than 2 minutes and reconnect.
My picture is too small
(black bars on the side)
đƫ
Play your movie/video and press the (*)
asterisk button.
đƫ
Select
Picture Size
, select the picture size of
your preference.
Problems connecting my cable/satellite
box or antenna through a coax cable
đƫ
Make sure the cable connections to the TV and
your device are securely fastened.
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Select
cable/satellite box
or
antenna TV
input.
đƫ
Select “
start finding channels
” and follow the
on-screen instructions to perform a full
channel scan.
đƫ
For best performance, use the HDMI connection.
If not available, then:
What is the remote code for programming
my Universal or Cable/Satellite box
remote control
đƫ
Please visit www.tclusa.com/remotecodes
How to install the Remote Control
Mobile App
đƫ
Download the Roku app to your phone or tablet
through Google Play or iTunes.
đƫ
Simply search for “Roku App” and choose the
Roku app by Roku Inc.
đƫ
Follow the onscreen prompts and you’re on
your way!
The free Roku app allows you to use your mobile
device as a full functioning remote control with
voice search & keypad.
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