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Chapter 5 - Other information

Password in Parental Control

 - Set the password in the 

Settings > System > Lock 

menu

.

 - The super password is 0423. If you forget your 

code, enter the super password to override any 

existing codes.

Troubleshooting

Please check the following list before requesting 

service.

There is no picture or sound.

• Make sure the power cord is properly inserted in the 

power outlet.

• Make sure the source type is set correctly.
• Make sure the antenna is properly connected.
• Make sure the volume is not set to minimum or the 

sound is not set to mute.

• Make sure the headphones are not connected.
• The TV may be receiving a signal other than from 

TV broadcasting stations.

Picture is not clear.

• Make sure the antenna cable is properly connected.
• Consider whether your TV signal is being properly 

received.

• 

Poor picture quality can occur due to a VHS 

camera, camcorder, or other peripheral being 

connected at the same time. Switch off one of the 

other peripherals.

• The ‘ghost’ or double image may be caused by 

obstruction to the antenna due to high-rise buildings 

or hills. Using a highly directional antenna may 

improve the picture quality.

• The horizontal dotted lines shown on the pictures 

may be caused by electrical interference, e.g., hair 

dryer, nearby neon lights, etc. Turn off or remove 

these. 

Picture is too dark, too light or tinted. 

• Check the colour adjustment. 
• Check the brightness setting.
• Check the sharpness function. 

Remote control does not work.

• Check the batteries of the remote control. 
• Make sure the remote sensor window on the TV 

front is not under strong fluorescent lighting. 

• Try to clean the remote sensor window on the TV 

front with a soft cloth.

If the above suggestions do not solve your technical 

issue, please refer to the warranty card for service 

information. 

Operating Conditions

Temperature 5°C – 35°C (41°F –

 95°F)

Humidity 20 –

 75% (non-condensing)

Storage Conditions

Temperature -15°C – 45°C (5°F –

 113°F)

Humidity 10 –

 90% (non-condensing)

Radio Information

• Bluetooth® transmitter frequency range:  

2402 –

 2480MHz

• Bluetooth®

 transmitter power: 6dBm (+/-4dB)

• 2.4G Wi-Fi transmitter frequency range:  

2412 – 2472MHz

• 

2.4G Wi-Fi transmitter power: 14dBm (+/-2dB)

• 5G Wi-Fi transmitter frequency range: 

 - Band 1: 5150 – 5250MHz
 - Band 2: 5250 – 5350MHz
 - Band 3: 5470 – 5725MHz
 - Band 4: 

5725 – 5850

MHz

• 5G Wi-Fi transmitter power: 14dBm (

+/-2dB)

• 

DVB-T/T2/C tuner frequency range: 50.5 

 858MHz

• 

DVB-S/S2 tuner frequency range: 950 

– 2150MHz

* Operation of 5150 – 5350MHz is restricted to indoor 

use only.

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OSS Notice

This product uses the GPL (Version 2 and 3) and 

LGPL (version 2.1) and MPL (version 1.1).

To send inquiries and requests for questions 

regarding open source, contact nearest TCL office. 

This product uses some software programs which are 

distributed under the Independent JPEG Group.

This product uses some software programs which are 

distributed under the libpng Project.

This product uses some software programs which are 

distributed under the Freetype Project.

This product uses some software programs which are 

distributed under the zlib Project.

This product uses some software programs (libxml2, 

curl, expat, c-areas) which are distributed under the 

MIT.
This product uses CyberLink for C which is distributed 

under the Open Source Project.

This product uses opensl, xerces which is distributed 

under the Apach License Project.

Summary of Contents for C809

Page 1: ...erson in order to avoid a hazard Leave more than 10cm clearance around the television to allow adequate ventilation The ventilation should not be impeded by covering the ventilation openings with item...

Page 2: ...nnection mode or USB playing mode due to electrostatic discharge user intervention is required Bluetooth function notice Bluetooth technology if available in your TV uses 2 4GHz frequency thus close p...

Page 3: ...ocal municipal office your household waste disposal service or the shop where you purchased the product Penalties may be applicable for incorrect disposal of this waste in accordance with national leg...

Page 4: ...common interface services 11 Using subtitles 11 Turning on off subtitles 11 Enabling subtitle languages on digital TV channels 11 Selecting a subtitle type on digital TV channels 12 Using Teletext 12...

Page 5: ...ore connecting devices Cable Chapter 1 Connections Optical Digital audio out USB 3 0 5V 0 9A MAX LAN Service port HDMI 1 4K 144Hz HDMI 2 4K 120Hz eARC ARC Antenna Cable input Satellite input 13 18V 0...

Page 6: ...ribed in the CEC section It is recommended to use high quality and well shielded HDMI cables to avoid possible interferences Please use headphones with 3 5mm TRS connector Excessive sound pressure fro...

Page 7: ...vious menu or quit an App To access the Smart TV homepage To access the Electronic Programme Guide only available for digital channels Or access to DTV EPG Available only in Google TV mode VOL To cont...

Page 8: ...replaced by an incorrect type Installing batteries 1 Push to open the back cover as illustrated 2 Insert two AAA batteries according to the polarities marked on the batteries case 3 Replace the back...

Page 9: ...irm your selection Note Please refer to the Quick Start Guide to find the button on your TV set Switch the TV on and off 1 When the power cord is connected the TV will be turned on directly or be in s...

Page 10: ...sites and perform system settings for your TV You can make controlling with the TV remote control WARNING Configure the network settings before using Smart TV applications Slow responses and or interr...

Page 11: ...d terms Using the common interface module WARNING Switch off your TV before inserting a common interface module Be sure to follow the instructions described below Wrong insertion of a common interface...

Page 12: ...DVD with the device s remote Press OK to turn it on to enable this function Device standby in sync Enables all CEC devices to automatically go to the standby mode when you turn off the TV with the TV...

Page 13: ...atically Select an available device press OK and follow the guides on the screen to connect it Note Bluetooth technology if available in your TV uses 2 4GHz frequency thus close proximity to Wi Fi acc...

Page 14: ...This feature is only available in Google TV mode Variable Refresh Rate Variable Refresh Rate is a feature that will allow smooth gaming and eliminate screen tearing The refresh rate can dynamically ch...

Page 15: ...erent types of phones there are two situations An invitation prompt appears select Accept and press OK to connect Enter a correct PIN code to connect as per the PIN message on the phone 5 To exit the...

Page 16: ...lighting Try to clean the remote sensor window on the TV front with a soft cloth If the above suggestions do not solve your technical issue please refer to the warranty card for service information Op...

Page 17: ...UT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED TCL EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE DEVICE AND ANY CONTENT AND SERVICES EITHER EXPRESS OR IMPLIED INCLUDING BUT...

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