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Need more help?

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Troubleshooting

Cannot connect to wireless network (WiFi)

 

•  Select the correct wireless network name and verify the password entered (case sensitive).
•  Relocate the router from objects that interfere with performance (cordless phones, baby monitors, etc.).
•  Reboot the router by disconnecting the power for more than 2 minutes and reconnect.

Having trouble completing the guided setup? Don’t worry, it’s usually an easy fix.

Problems connecting my cable box or antenna through a coax cable

If not available, then:

  

•  For best performance, use the HDMI connection. 
•  Make sure the cable connections to the TV and your device are securely fastened.
•  Select cable or antenna input.
•  Select the channel scan menu and follow the on-screen instructions to perform a full channel scan.

  

  

  

 remote code for programming my Universal or Cable box remote control?

 

What is the

 

•  Please visit https://go.tcl.com/codes

How to use voice control through the remote control? 

•  In Google TV mode, press and hold the “HOME” and “OK” buttons on your remote at the same time.
•  Keep your remote within 3 ft. of your TV during the pairing process.
•  Then

when the TV display shows that the Google Assistant is ready – 

speak towards the remote 

microphone by holding down the Google Assistant button to ask a question or try a suggestion.

 

How to use hands-free voice control?

•  In Google TV mode, press the Google Assistant button on your remote.

•  Select “Yes, I’m in”.
•  Say “OK Google” or “Hey Google” to activate the hands-free voice assistant without using 

the remote control. 

•  Speak towards the TV to ask a question or try a suggestion.

 Follow these steps to enable the always-on hands-free voice control:

              

•  Select “Settings” from the home screen.
•  Select “System” > “Power & Energy” > “Quick Start” and turn it on. 

Select “System” > “Power & Energy” > “Screenless Service”. 

• 
•  Turn on the “Screenless Service” and you can enjoy hands-free voice control  

in TV standby mode.

Note: Make sure the hands-free voice control mic switch (refer to page 9 for its position) is turned on
          before using this function. 

How do I turn Text-to-Speech (TTS) on or off?

•  Select “Settings” from the home screen.
•  Select “System”.
•  Select “Accessibility”.
•  Select “TalkBack”.

•  For more information visit: https://go.tcl.com/tts-atv

•  Select “Enable” and press OK to turn it on or off.

How to update Parental Control password

•  Select “Settings” from the home screen.
•  Select “System”.
•  Select “Parental Controls” to setup or change your personal password

.

•  You can set up your personal password anytime.
•  If you forget your personal password, you can use 0423 to reset.

 

Notes: 

Summary of Contents for 98S550G

Page 1: ...80123 000559 TCL NA R0 Version Part No Model No D a t e Part Name BOM BOM No Brand Region PREPARED BY CHECKED BY CHECKED BY APPROVED BY 98S550G 2023 6 09 1P 2P 3P 2P...

Page 2: ...Hi Let s get started 98S550G REGISTER NOW See inside for details protect your purchase...

Page 3: ...and rapid turn around time Extended Manufacturer Coverage Extended parts labor coverage for manufacturer defects PROTECT PROTECT PLUS Thank you for choosing TCL We want your ownership experience to b...

Page 4: ...DO NOT RETURN TO STORE TCL SUPPORT support tcl com us 1 877 300 9576 contact us first with any questions WE ARE READY TO HELP TAKE CARE WHEN REMOVING THE TV...

Page 5: ...ry and or damage the TV Refer to the Important Safety Instructions on the next page The Power button on this TV and your remote control puts the TV into a very low power standby mode but will not comp...

Page 6: ...ce personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the app...

Page 7: ...website at www tcl com Click on our convenient interactive map to quickly locate a solution in your community TCL encourages consumers to always look for a recycling or reuse alternative to discardin...

Page 8: ...ead screwdriver For additional support please visit support tcl com us Make the most of your TV Router Internet Connection needed for streaming 2 x AAA batteries for remote TV remote Power cable 6 x S...

Page 9: ...s being retained and relocated the same considerations as above should be applied Step 1 Set up your TV Ready for the step by step You re only minutes away from TV bliss Warning To avoid the danger of...

Page 10: ...rtical measurement of the mounting holes For example 200X200 refers to the fact that the mounting measurements are 200mm horizontally and 200mm vertically Follow the instructions that come with the wa...

Page 11: ...depleted batteries with two same brand new batteries from the same manufacturer Never use damaged batteries If your remote gets warm hot during use discontinue use and contact customer support immedia...

Page 12: ...V on and off PROFILE SELECTOR Switch profile SETTINGS To display the dashboard menu OK BUTTON To confirm an entry or selection BACK Return to previous screen HOME To access the TV homepage LIVE GUIDE...

Page 13: ...ter AV Input analog audio video K USB PORT Connect a USB device to access photos music and movies Or connect the optional TCL webcam to chat with friends using supported video call apps J F HEADPHONE...

Page 14: ...Google Account a TCL account and a reliable broadband internet connection are required And setup is done Congratulations Continue using the remote to personalize your Home screen streaming apps line u...

Page 15: ...res service the service location will be at the sole discretion of TCL based upon the Limited Warranty Statement At the sole discretion of TCL television screen sizes 43 inches and smaller will either...

Page 16: ...or handling including damage during shipment from a Retailer please contact your Retailer for assistance Extended Service Plans purchased from Retailers Please contact your Retailer for assistance Cus...

Page 17: ...TE Corporation is under license Other trademarks and trade names are those of their respective owners For DTS patents see http patents dts com Manufactured under license from DTS Inc or DTS Licensing...

Page 18: ...he Google Assistant is ready speak towards the remote microphone by holding down the Google Assistant button to ask a question or try a suggestion How to use hands free voice control In Google TV mode...

Page 19: ...it your favorite retailer Copyright 2023 by TCL All rights reserved TCL and the TCL Logo are owned by TCL Corporation and under license to TCL North America Other brand and product names are the trade...

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