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Other Information

Troubleshooting

Most problems you encounter with your TV can be corrected by consulting the following troubleshooting list.

No picture, no sound

1.  Check if the fuse or circuit breaker is working.

2.  Plug another electrical device into the outlet to make 
     sure it is working or turned on.
3.  Power plug is in a bad contact with the outlet. 
4.  Check the signal source.

No colour

1. Change the colour system.

2. Adjust the saturation.
3. Try another channel. Black-white program may be 
     received.

Remote control does not work

1. Change the batteries.

2. Batteries are not installed correctly. 
3. Main power is not connected.

No picture, normal sound

1. Adjust the brightness and contrast.

2. Broadcasting failure may happen.

Normal picture, no sound

1. Press the 

 button to increase volume.

2. Volume is set to mute, press the 

 button to 

  restore sound. 
3. Change the sound system.
4. Broadcasting failure may happen.

Unorderly ripples on the picture

It is usually caused by local interference, such as cars, 
daylight lamps and hair driers. Adjust the antenna to 
minimize the interference. 

Snowy dots and interference

If the antenna is located in the fringe area of a television 
signal where the signal is weak, the picture may be 
marred by dots. When the signal is extremely weak, it 
may be necessary to install a special antenna to improve 

the reception.

1. Adjust the position and orientation of the indoor/ 

  outdoor antenna.
2. Check the connection of antenna.
3. Fine tune the channel.
4. Try another channel. Broadcasting failure may  
 happen.

Ignition

Black spots or horizontal streaks appear, or the picture 

昀氀utters or drifts. This is usually caused by interference 

from car ignition system, neon lamps, electric drills, or 
other electrical appliance.

Ghost

Ghosts are caused by the television signal following two 

paths. One is the direct path, the other is re昀氀ected from 

tall buildings, hills, or other objects. Changing the 
direction or position of the antenna may improve the 
reception.

Radio frequency interference

This interference produces moving ripples or diagonal 
streaks, and in some case, loss of contrast in the picture. 
Find out and remove the radio interference source.

*To bring you better visual experience, please remove 

all labels, if any, from TV front panel and screen before 
use.

*Figures and illustrations in this User Manual are 

provided for reference only and may di昀昀er from actual 

product appearance. Product design and speci昀椀cations 

may be changed without notice.

Summary of Contents for 75C745

Page 1: ...nt a free TCL account and a reliable broadband internet connection are required Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance Product design and specifications may be changed without notice C745 C845 SERIES ...

Page 2: ...ctronic Program Guide 11 Freeview 11 HbbTV 11 HbbTV Access 11 HbbTV Deactivation 11 Chapter 4 Using More of Your TV Accessing Google TV Homepage 12 Accessing TCL Channel 12 Watching Connected Devices 12 External devices control CEC 12 Enabling or Disabling CEC 12 Using Auto Power On 12 Using Auto Standby 12 Password in Parental Controls 13 Using Quick Start Function 13 Bluetooth Function 13 Blue L...

Page 3: ...ice by yourself Refer all servicing to quali昀椀ed personnel Do not touch the screen surface with 昀椀ngers as this may scratch or mar the TV screen Do not impact the TV screen with hard pressure as this may damage the TV screen severely This appliance is not intended for use by young children or in昀椀rm persons without supervision Young children should be supervised to ensure that they do not play wit...

Page 4: ...ers DVD players or games consoles The VIDEO IN socket provides composite video connection ANTENNA IN socket input This socket can be used to connect an outside aerial LAN RJ45 plug for connecting to external router modem or network access equipment DIGITAL AUDIO OUT OPTICAL socket This socket can be used to connect a compatible digital audio receiver Note Before you use the function OPTICAL is set...

Page 5: ...t the usual ways to connect your TV to the wired or wireless network The connection method may be di昀昀erent depending on your actual network con昀椀guration If you have any questions about your home network please refer to your ISP Internet Service Provider Connecting to a wired Network To connect to a wired network 1 Ensure you have An Ethernet cable long enough to reach your TV A router or modem w...

Page 6: ... Right OK To con昀椀rm an entry or selection To return to the previous menu or quit an app To access the Google TV homepage To access Electronic Program Guide only available for digital channels To select input source To control the volume P P To change channels To display and edit the quick settings panel To display the quick panel To pop up the virtual remote control keyboard when available To ope...

Page 7: ...on using batteries Only use the battery types speci昀椀ed Make sure you use the correct polarity Do not mix new and used batteries Do not use rechargeable batteries Do not expose batteries to excessive heat such as sunshine 昀椀re or the like throw them in a 昀椀re recharge them or try to open them as this could cause them to leak or explode Remove the batteries from the remote control if you are not us...

Page 8: ...mation about how to use the multi function menu please refer to the figure below Press to move the highlight to the next function selection Press and hold the button for more than 2 seconds to con昀椀rm your selection Note You can follow the on screen guide to operate Figures and illustrations are provided for reference only and may vary depending on the model MIC switch The MIC button is located ne...

Page 9: ...o the network and more During each step either make a choice or skip the step If you skip a step you can perform the setup later from the Settings menu Notes It s recommended to select Set up Google TV and 昀椀nish its setup to enjoy more features during the initial setup process If you have 昀椀nished basic TV s setup you can reaccess Google TV by pressing on the remote control selecting Settings Set...

Page 10: ...annels Using the Up Down buttons press the Up Down buttons on the remote control to scroll through the channels Using the OK button press the OK button to display the freeview bar and press Left Right and OK to enter Using the P P buttons press the P P buttons on the remote control to scroll through the channels Using the button press to display the virtual remote control keyboard then you can use...

Page 11: ...ivate it 3 Press to return to the previous menu Enabling Subtitle Languages on Digital TV Channels 1 Press on the remote control select Settings Channels Inputs Channels Subtitle Digital Subtitle Language 1st and press OK Right to enter 2 Press Up Down to select a subtitle language as your preferred language and press OK to con昀椀rm 3 Press Up Down to select Digital Subtitle Language 2nd and press ...

Page 12: ... functions depend on the devices connected and it is possible that some devices may not interoperate correctly when connected to this TV The Accessing Google TV Homepage Allows you to enjoy the entertainment you love with a little help from Google Google TV brings together movies shows and more from across your apps and subscriptions and organizes them just for you Note If you intend to use online...

Page 13: ...stered trademarks owned by Bluetooth SIG Inc and any use of such marks by TTE Corporation is under license Other trademarks and trade names are those of their respective owners Blue Light Filter It reduces the amount of blue light emitted by the screen which can reduce the visual fatigue associated with screen viewing 1 Press on the remote control to display the dashboard select Picture Advanced S...

Page 14: ...ny of the cases below a when TV is in HbbTV Net昀椀lx or Media Player b if the video from phone DTV is scrambled c when the capacity of required video decoding exceeds 4K 60Hz When in full screen mode due to the compatibility of the third party s Apps there might occur failure to return to the dual views Multiple phones can be used When in dual view mode use Left Right to move the focus to TV view a...

Page 15: ...ity of hands free TV voice control depends on your region country language and your model For details please refer to your local dealer A quiet surrounding is required for better function when using it The recommended using distance is within 2 meters in front of TV set Turn the built in MIC switch to o昀昀 if you are not going to use it Standby power consumption will increase because the built in M...

Page 16: ...n or you need to press button on the remote control to display the virtual remote control keyboard 昀椀rst 5 In recording the PVR mini panel will also show on the screen to indicate the recording progress 6 To watch the recorded program exit PVR mode first Using Teletext Selecting Decoding Page Language 1 Press on the remote control select Settings Channels Inputs Channels Teletext Decoding Page Lan...

Page 17: ...nnot play files normally if the parameters of the file exceed the limitations of the system the file format is not supported the file is damaged or the file cannot be decoded Do not disconnect the USB drive when the system is reading a file or transmitting data otherwise the system or the drive may be damaged MagiConnect MagiConnect formerly named T Cast lets you enjoy plenty of videos rich of app...

Page 18: ... the language setting is correct Check if Google server is available and stable 1 Fail to link to the network Check if your TV is connected with the network Reboot your TV Consult your Internet service provider to con昀椀rm if access of your router is supported Refer to the operation manual of your router and activate its DHCP function after linking the network to your TV Make sure your TV is connec...

Page 19: ...in the fringe area of a television signal where the signal is weak the picture may be marred by dots When the signal is extremely weak it may be necessary to install a special antenna to improve the reception 1 Adjust the position and orientation of the indoor outdoor antenna 2 Check the connection of antenna 3 Fine tune the channel 4 Try another channel Broadcasting failure may happen Ignition Bl...

Page 20: ... implied including but not limited to warranties of merchantability of satisfactory quality 昀椀tness for a particular purpose of accuracy of quiet enjoyment and non infringement of third party rights TCL does not guarantee the accuracy validity timeliness legality or completeness of any content or service made available through this device and does not warrant that the content or services will meet...

Page 21: ...DTS Licensing Limited DTS DTS HD Master Audio DTS HD Virtual X and the DTS HD logo are registered trademarks or trademarks of DTS Inc in the United States and other countries 2021 DTS Inc ALL RIGHTS RESERVED Dolby Dolby Vision Dolby Atmos and the double D symbol are registered trademarks of Dolby Laboratories Licensing Corporation Dolby Vision IQ is a trademark of Dolby Laboratories Licensing Corp...

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