73
74
•
Make sure USB drivers are properly installed.
•
If you are using a Windows computer, make sure it supports MTP
mode. If you are using a Mac, make sure to install Android File
Transfer from www.android.com/filetransfer/.
I can’t download new files
•
Make sure that there is sufficient phone storage space for your
download.
•
Select the microSD
TM
card as the location to store downloaded
files.
•
Check your subscription status with your carrier.
The phone can’t be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your phone is visible
to other users.
•
Make sure that the two phones are within Bluetooth’s detection
range.
The battery drains too fast
•
Make sure that you follow the complete charge time (minimum
120 minutes).
•
After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication.
•
Adjust the brightness of screen as appropriate.
•
Extend the email auto-check interval for as long as possible.
•
Update news and weather information on manual demand, or
increase their auto-check interval.
•
Exit background-running applications if they are not being used
for extended periods of time.
•
Turn off Bluetooth, Wi-Fi, or GPS when not in use.
The phone becomes warm following prolonged calls, game
playing, internet surfing or running other complex applications
•
This heating is a normal consequence of the CPU handling
excessive data. Ending the above actions will make your phone
return to normal temperature.
After a factory data reset is performed, I can’t use my phone
without entering Google account credentials
•
After a reset is performed, you must enter the original Google
account credentials that were used on this phone.
•
If you don’t remember your Google account credentials, complete
Google account recovery procedures.
•
If you still cannot access your phone, apply to the authorized
repair center, but remember that it will not be regarded as a
warranty case.
I forgot some passwords/codes/keys on my phone
•
Perform a factory data reset.
•
If you still cannot access your phone, apply to the authorized
repair center, but remember that it will not be regarded as a
warranty case.
Summary of Contents for 40 XE 5G
Page 1: ...User Guide ...
