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Legal statement 

Please   note—your   access   and   use   of   streaming   content   and   channels   via   the   TCL•   Roku   TV   are   governed   by   the   TCL•   Roku   TV   End   User   
Agreement   (see   below).   By   using   the   TCL•   Roku   TV,   you   agree   to   the   following   disclaimer.   For   the   avoidance   of   doubt,   the   content   disclaimer   
set   forth   herein   shall   refer   to   all   content   and   channels   accessible   and   available   on   the   TCL•   Roku   TV,   including   those   available   via   the   Roku®   
streaming   platform,   as   well   as   broadcast   cable.

 

Due   to   the   various   capabilities   of   the   TCL•   Roku   TV,   as   well   as   limitations   in   the   available   content   available   therein,   certain   features,   
applications,   and   services   may   not   be   available   on   all   TCL•   Roku   TV   s,   or   in   all   territories.   Some   features   on   the   TCL•   Roku   TV   may   also   require   
additional   peripheral   devices   or   membership   fees   that   are   sold   separately.   Please   visit   the   TCLor   Roku,   Inc.   websites   for   more   information   on   
the   TCL•   Roku   TV   and   content   availability.   The   services   and   availability   of   content   on   the   TCL•   Roku   TV   are   subject   to   change   from   time   to   time   
without   prior   notice.

 

All   content   and   services   accessible   through   the   TCL•   Roku   TV   belong   to   third   parties   and   are   protected   by   copyright,   patent,   trademark   and/or   
other   intellectual   property   laws.   Such   content   and   services   are   provided   solely   for   your   personal   noncommercial   use.   You   may   not   use   any   
content   or   services   in   a   manner   that   has   not   been   authorized   by   the   content   owner   or   service   provider.   Without   limiting   the   foregoing,   you   may   
not   modify,   copy,   republish,   upload,   post,   transmit,   translate,   sell,   create   derivative   works,   exploit,   or   distribute   in   any   manner   or   medium   any   
content   or   services   displayed   through   the   TCL•   Roku   TV.

 

You   expressly   acknowledge   and   agree   that   your   use   of   the   TCL•   Roku   TV   is   at   your   sole   risk   and   that   the   entire   risk   as   to   satisfactory   quality,   
performance   and   accuracy   is   with   you.   The   TCL•   Roku   TV   and   all   third   party   content   and   services   are   provided   “as   is”   without   warranty   of   any   
kind,   either   express   or   implied.   TCLand   Roku   expressly   disclaims   all   warranties   and   conditions   with   respect   to   the   TCL•   Roku   TV   content   and   
services,   either   express   or,   implied,   including   but   not   limited   to,   warranties   of   merchantability,   of   satisfactory   quality,   fitness   for   a   particular   
purpose,   of   accuracy,   of   quiet   enjoyment,   and   non-­‐infringement   of   third   party   rights.   TCL   and   Roku   do   not   guarantee   the   accuracy,   validity,   
timeliness,   legality,   or   completeness   of   any   content   or   service   made   available   through   the   TCL•   Roku   TV   and   does   not   warrant   that   the   TCL•   
Roku   TV,   content   or   services   will   meet   your   requirements,   or   that   operation   of   the   TCL•   Roku   TV   will   be   uninterrupted   or   error-­‐free.   Under   no   
circumstances,   including   negligence,   shall   TCL   or   Roku   be   liable,   whether   in   contract   or   tort,   for   any   direct,   indirect,   incidental,   special   or   
consequential   damages,   attorney   fees,   expenses,   or   any   other   damages   arising   out   of,   or   in   connection   with,   any   information   contained   in,   or   as   
a   result   of   the   use   of   the   device,   or   any   content   or   service   accessed   by   you   or   any   third   party,   even   if   advised   of   the   possibility   of   such   damages.

 

Third   party   services   may   be   changed,   suspended,   removed,   terminated   or   interrupted,   or   access   may   be   disabled   at   any   time,   without   notice,   
and   TCL   and   Roku   makes   no   representation   or   warranty   that   any   content   or   service   will   remain   available   for   any   period   of   time.   Content   and   
services   are   transmitted   by   third   parties   by   means   of   networks   and   transmission   facilities   over   which   TCL   and   Roku   have   no   control.   Without   
limiting   the   generality   of   this   disclaimer,   TCL   and   Roku   expressly   disclaims   any   responsibility   or   liability   for   any   change,   interruption,   disabling,   
removal   of   or   suspension   of   any   content   or   service   made   available   through   the   TCL•   Roku   TV.   TCL,   Roku,   the   content   providers,   or   the   service   
providers   may   impose   limits   on   the   use   of   or   access   to   certain   services   or   content,   in   any   case   and   without   notice   or   liability.   Any   questions   or   
requests   for   service   relating   to   the   content   or   services   made   available   on   the   TCL•   Roku   TV   should   be   submitted   to   the   respective   cable   content   
or   service   provider   or   as   described   in   the   TCL•   Roku   TV   User   Guide.

 

In   the   event   of   a   conflict   between   the   TCL•   Roku   TV   End   User   Agreement   and   the   terms   set   forth   in   this   Legal   Disclaimer,   the   TCL•   Roku   TV   End   
User   Agreement   shall   prevail   and   control   in   all   circumstances.   

TCL• Roku TV End User Agreement 

IMPORTANT:  READ  THIS  AGREEMENT  CAREFULLY  IF  YOU  HAVE  ANY  

TCL•   ROKU   TV

.  ALSO  REVIEW  THE  

IMPORTANT  PRODUCT  INFORMATION  GUIDE  BEFORE  POWERING  UP  YOUR  

TCL•   ROKU   TV

  FOR  THE  

FIRST  TIME.  

Purpose and Scope of Agreement 

This   TCL•   Roku   TV   End   User   Agreement   (“

Agreement

”)   is   the   legal   agreement   between   you   (“

You

”),   on   the   one   hand,   and   Roku,   Inc.   (“

Roku

”)   

and   TCL   (“

TCL

”)   (“

TCL”   

on   the   other   hand   (Roku   and   TCL   collectively   referred   to   as   “

We

”,   “

Us

”   or   “

Our

”),   governing   Your   use   of:   (i)   the   firmware   

and   software   that   We   have   pre-­‐installed   on   the   television   that   You   have   purchased   which   uses   the   Roku   platform   to   play   digital   content   
distributed   over   the   Internet   (“

Television

”),   and   the   firmware   and   software   updates   Roku   makes   available   for   the   Television   (such   firmware,   

software   and   updates,   collectively,   the   “

Software

”);   (ii)   the   Roku   Channel   Store   that   is   accessible   via   the   Television’s   on-­‐screen   menu   (“

Channel   

Store

”);   and   (iii)   if   downloaded   by   You   to   a   mobile   device,   any   Roku   mobile   application   and   updates   thereto   (collectively,   “

Mobile   App

”).   By   

establishing   an   account   at   owner.roku.com   (a   “

Roku   Account

”),   using   the   Television,   and/or   downloading   or   using   a   Mobile   App,   You   are   

agreeing   to   be   bound   by   the   terms   and   conditions   of   this   Agreement.   If   You   do   not   agree   to   these   terms   and   conditions,   You   are   not   granted   
any   right   to   use   the   Software   or   any   Mobile   Apps   or   the   right   to   access   the   Channel   Store.   If   You   do   not   agree   to   these   terms   and   conditions   
and   You   are   within   the   allowable   time   period   for   returns   under   the   applicable   return   policy,   You   may   return   the   Television   to   the   place   where   
You   obtained   it   for   a   refund,   in   accordance   with   the   terms   of   such   return   policy.   If   You   do   not   agree   to   these   terms   and   conditions,   You   should   
not   download   any   Mobile   App.   If   You   have   downloaded   any   Mobile   App   and   You   do   not   agree   to   these   terms   and   conditions,   You   should   
immediately   delete   it.   

For   purposes   of   this   Agreement,   “

Channel

”   means   any   application   that   may   be   available   from   time   to   time   in   the   Channel   Store,   including   

without   limitation,   applications   to   access,   display   or   play   video,   audio,   photos,   games,   text   or   graphics;   “

Content

”   means   video,   audio,   photos,   

Summary of Contents for 28S3750

Page 1: ...3750 48FS3750 55FS3750 32S3800 32S3850 A B P 40FS3800 50FS3800 Version 6 2 English Illustrations in this guide are provided for reference only and may differ from actual product appearance Product des...

Page 2: ...and Roku Inc s rights under the aforementioned laws No part of this publication may be stored reproduced transmitted or distributed in whole or in part in any manner electronic or otherwise whether or...

Page 3: ...oper grounding This reminder is provided to call your attention to Article 820 40 of the National Electrical Code Section 54 of the Canadian Electrical Code Part 1 which provides guidelines for proper...

Page 4: ......

Page 5: ...two blades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the...

Page 6: ...Page ii...

Page 7: ...creen 20 Non connected TCL Roku TV Home screen 22 Benefits of connecting 23 Connecting brings out your TCL Roku TV s full potential 23 What is streaming 23 But what if I didn t connect my TCL Roku TV...

Page 8: ...49 Change themes 49 Change sound effects volume 50 Configure power settings 50 Configure parental controls 51 More settings 58 Changing network settings 58 Changing caption settings 59 Changing time...

Page 9: ...Page v Care and Cleaning 71 Television Specifications 72 Notices 72 Additional TCLLegal Statements 80...

Page 10: ......

Page 11: ...r a subscription to access content Channel availability is subject to change and not all content is available in countries or regions where Roku products are sold Get the most out of your new TCL Roku...

Page 12: ...screen Send personal photos videos and music from your smartphone or tablet to the TV screen in just a few taps Plus with Netflix and YouTube apps and any applicable subscription send movies shows spo...

Page 13: ...the TV Position the TV so air can circulate freely on all sides Do not stack objects on the TV If you place the TV on a stand make sure you allow adequate ventilation If you connect an audio receiver...

Page 14: ...2mm screws 32 models VESA 200 x 150 M4 x 12mm screws 40 models VESA 100 x 150 M6 x 16mm screws 48 models VESA 200 x 200 M6 x 16mm screws 55 models VESA 200 x 200 M6 x 16mm screws The VESA number is th...

Page 15: ...unt sold separately If you want to mount your TV to the wall don t attach the stand legs A Place the TV face down on a soft cushioned surface on a table The bag the TV was packed in makes a good cushi...

Page 16: ...Page 6 C Secure stand column to the TV with the four 4 screws...

Page 17: ...na input Tip If you receive your TV stations through a set top box from a cable or satellite TV provider connect it to the TV using the best connection method available From most to least desirable HD...

Page 18: ...at only one cable is needed For best picture quality we recommend that you use cables designated as High Speed Category 2 HDMI cables Tip You might need to configure the component to send its signal t...

Page 19: ...ound bar on page 10 Connecting headphones or analog sound bar You can connect headphones or an analog sound bar not provided to the TV s headphone jack Tip Inserting a plug in the headphone jack disab...

Page 20: ...use this feature you must configure the TV to enable HDMI ARC as explained in Enabling HDMI ARC on page 63 Preparing the TCL Roku TV for Internet connectivity If you want to connect your TV to the Int...

Page 21: ...n the back of your Roku TV remote control and insert two AAA batteries observing the proper orientation Reattach the back cover Roku TV Remote control on page 31 explains how to use the remote control...

Page 22: ...you turn on your Roku TV If you need to run Guided Setup again you ll have to perform a factory reset as explained in Factory reset everything on page 65 Starting Guided Setup To start Guided Setup p...

Page 23: ...all features of the TV Note Store mode configures the TV for retail display and is not recommended for any other use In store mode some features of the TV are missing or limited To switch from one mo...

Page 24: ...ku TV Home screen on page 22 to get started using your non connected TV Scan again Scan again to see all networks This option depends on the number of wireless networks within range o Scan again appea...

Page 25: ...label on the router Tip Wireless networks that are password protected display a padlock icon adjacent to the name 4 If your network is password protected an on screen keyboard appears Use the keyboar...

Page 26: ...options have moved and that there are new options or features You can download an updated User Guide that matches your Roku TV software version from the TCLweb site at www TCLUSA com support To determ...

Page 27: ...change and not all content is available in countries or regions where Roku products are sold Why do I need a Roku Account You need a Roku Channel Store account for several reaons It links you your Ro...

Page 28: ...Page 18 After it adds your selected streaming channels the TV helps you set up the devices that you re connecting to it such as a cable box Blu ray player or game console 9 Press OK or RIGHT to procee...

Page 29: ...onnected to the Internet To ensure you have a great Roku TV experience we ll show you an introductory video filled with some great hints and tips If you re not interested press on the remote control t...

Page 30: ...e screen you can always get back right away by pressing one button Connected TCL Roku TV Home screen Here is a typical Home screen from a Roku TV that s connected to the Internet and paired with a Rok...

Page 31: ...K Reposition a tile by highlighting it and pressing Then highlight Move input or Move channel and press OK Use the arrow buttons to move the tile and then press OK to lock it in its new location Renam...

Page 32: ...move input and press OK Reposition a tile by highlighting it and pressing Then highlight Move input and press OK Use the arrow buttons to move the tile and then press OK to lock it in its new location...

Page 33: ...religion outdoors International programming and much more Enjoy FREE trials of popular channels Your Roku TV comes loaded with special offers including free trials from popular streaming channels Net...

Page 34: ...sign in with your existing user name and password To play streaming content that is available on the Internet you add streaming channels to your Home screen To add a streaming channel to your Home scr...

Page 35: ...Connect and activate now If you want to start over from the beginning use the Settings menu to do a Factory reset and then go through Guided Setup again This time choose your home network when prompt...

Page 36: ...need the TV tuner you can bypass setting it up and instead remove it from the Home screen as explained in Remove unwanted tiles on page 49 When you set up Antenna TV the TV scans the signals on its a...

Page 37: ...On the Home screen select the Antenna TV tile 3 Read the simple on screen instructions and select Start setup 4 If prompted select your time zone You ll only need to do this if the TV can t figure ou...

Page 38: ...your TV unscrambled NTSC ATSC and QAM channels if you re the kind of person who is interested in the details In many cases your cable provider probably requires you to use their set top box and conne...

Page 39: ...nna and on your location relative to the antennas of broadcasters in your area Now you re ready to watch broadcast TV While you re watching try the following Press UP or DOWN to change channels Press...

Page 40: ...nicating that TV is on Screensaver screen is active Off Screen is communicating that TV is on Off no power Off TV is not connected to power Off standby On TV is connected to power and is ready to use...

Page 41: ...to increase decrease the volume Press left or right to switch inputs Standby mode energy savings About 10 minutes after you turn off your Roku TV it goes into a very low power standby mode Until that...

Page 42: ...oes to the previous level in the content tree HOME Immediately returns to the Home screen menu OPTIONS Displays an Options menu but only when the Options hint in the upper right corner of the screen i...

Page 43: ...RD When playing streaming video that supports this feature First press fast forwards at 1x speed Second press fast forwards at 2x speed Third press fast forwards at 3x speed Subsequent presses cycle t...

Page 44: ...V is muted FEATURED CHANNEL SHORTCUT Dedicated buttons show the logo of a featured streaming content provider Pressing a button turns the TV on if the TV is not already on and if the TV is operating i...

Page 45: ...on the Roku App or the Jump Back button on a universal remote For more information see Other devices on page 69 Viewing program information To view information about the current program press OK The T...

Page 46: ...V panel buttons on page 30 Customizing your TCL Roku TV on page 47 explains how to rename and remove inputs Auto detecting devices Your TV automatically detects when you connect a new device to an HDM...

Page 47: ...clude personal computers running media server software such as Plex or Windows Media Player network file storage systems that have built in media server software and other devices that implement the s...

Page 48: ...ightness If the lighting level in your TV room changes use this setting to help provide a better viewing experience set to darker for a darker room and brighter for a brighter room Choose among Normal...

Page 49: ...idden so you can see more of the screen Even though the other settings are hidden you can move the highlight up or down to adjust the other settings Options menu settings TV brightness Affects the ove...

Page 50: ...nformation see Other devices on page 69 Additional captioning options are provided in the Captions screen in Settings Captioning track Selects which caption track to display when Closed Captioning is...

Page 51: ...1 input s Movie picture mode can be customized and different than the HDMI 2 input s Movie picture mode and Antenna TV s Movie picture mode Use Reset picture settings described below to return the inp...

Page 52: ...Page 42 Tip To dismiss the Advanced picture settings menu just wait a few seconds without pressing any buttons Or press again to dismiss the menu immediately...

Page 53: ...on and how much it will cost You also will be alerted any time a movie becomes available on another channel and whenever its price changes When you see a movie that interests you you can select Follo...

Page 54: ...added all the time You can check which streaming channels are included in Roku Search by going to the Search screen clearing all previous searches to reveal the search instructions and then watching t...

Page 55: ...director or other item that does not represent a single item of content you ll see another list to narrow down your search Continue highlighting results and pressing RIGHT until you find a single view...

Page 56: ...details If the streaming channel you are adding is free you can select Go to channel to start watching it immediately If there is a one time or recurring fee associated with using the streaming channe...

Page 57: ...want Antenna TV to be the first tile in your Home screen But if you mostly watch one streaming channel you might want its tile to be the first one on your Home screen Rearranging tiles is easy 1 From...

Page 58: ...e list of channels is a miniature TV screen playing the highlighted channel s picture and sound Highlight each channel you want to hide and then press OK to hide the channel Tip If you need to see or...

Page 59: ...etes the broadcast TV channel list You ll have to set up the TV tuner again next time you add it Instructions for setting up the TV tuner can be found in Setting up Antenna TV on page 26 To remove any...

Page 60: ...ound effects or turn them off To adjust the sound effects volume in the Home screen menu navigate to Audio Menu volume Navigate to the right and then change the setting to High Medium Low or Off Confi...

Page 61: ...is blocked you can unblock it by entering a parental control PIN that only you know Note The parental control feature can be used to hide the Movie Store TV Store and News options that are available o...

Page 62: ...ark from the corresponding Hide command Blocking Broadcast TV shows For broadcast TV parental controls use information embedded in the broadcast signal to determine whether to allow a program to be di...

Page 63: ...gs TV 14 and TV MA Subsequently unblocking coarse language in TV 14 ratings does not unblock coarse language in TV MA programs but it does unblock coarse language in TV PG programs To block TV shows b...

Page 64: ...controls When the TV downloads a new Rating Region Table it adds a new option to the list of rating types Other ratings If you see this option in the Parental controls screen you have tuned to a stat...

Page 65: ...ings are G Generally suitable for all age groups 8 Viewers 8 years and older 13 Viewers 13 years and older 16 Viewers 16 years and older 18 Adults only Blocking content with a particular rating also b...

Page 66: ...locked After you ve set up parental controls TV shows and movies can be blocked When you change channels and the new channel is playing a program whose rating exceeds your settings When a new show com...

Page 67: ...e the arrow buttons and the OK button to enter a four digit code Then repeat the process to enter the same PIN again just to make sure you correctly entered the PIN you want to use Resetting parental...

Page 68: ...ess networks within range and displays the first few it finds in order with the strongest signals first In addition to your own wireless signal the TV might pick up signals from your neighbors Now you...

Page 69: ...back a few seconds in streaming video This setting applies only to streaming channels when the program being streamed supports instant replay Note If is not available on your remote control you can us...

Page 70: ...ou set the Window opacity to a value other than Default or Off Window opacity Choose from a list of opacity settings for the window rectangle surrounding the entire caption This setting determines how...

Page 71: ...to begin the channel scan process The screens and options that appear during this process are identical to those described in How do I set up the TV tuner on page 26 Using the TCL Roku TV in a home th...

Page 72: ...function simultaneously as an input source to the TV if needed To use the ARC capability you must connect an HDMI cable from your amplifier s HDMI ARC connector to the HDMI ARC connector on the TV Yo...

Page 73: ...correctly identify the CEC features of the device 3 On the TV s Home screen menu navigate to Settings Control other devices CEC Search for CEC devices and then press OK to start the discovery process...

Page 74: ...d mute state System audio control is disabled by default To enable system audio control in the Home screen menu navigate to Settings Control other devices CEC and highlight System audio control Press...

Page 75: ...tings System Factory Reset and then highlight Reset TV settings Read the information on the screen to make sure you understand what the reset operation does To proceed with the reset operation press P...

Page 76: ...he recessed RESET button on the TV connector panel 2 Continue to hold the RESET button for approximately 12 seconds During this time the status light turns off and then turns on bright and then pulses...

Page 77: ...to Settings System About after you complete Guided Setup Checking for updates on a connected TCL Roku TV If you re one of those people who has to have the latest most up to date gadgets the moment th...

Page 78: ...the code and the web address and take this information back to your Internet connected computer 5 On the 12 digit code page enter the code your TV displayed and then click Next 6 On the 6 digit code p...

Page 79: ...Roku makes the Roku mobile app free for compatible iOS Android and Microsoft Windows 8 8 1 devices With the Roku mobile app you can control your Roku TV find and add new Roku Channels search and find...

Page 80: ...ge 70 FAQ For the latest answers to Frequently Asked Questions visit Common Questions section of the TCLTV support website www TCLUSA com support and the Support section of the Roku website www roku c...

Page 81: ...televisions and other electronics We encourage customers to recycle end of life electronic devices using one of the many convenient methods available today In many states TCL has programs in place to...

Page 82: ...m an Authorized Dealer of TCL brand products in the United States and packaged with this warranty statement New LCD LED Televisions Non Commercial Use For how long after your purchase One 1 year from...

Page 83: ...nty period must be presented to obtain warranty service In the event that a unit is to be replaced a picture of the back of the unit showing the model and serial number and picture of the issue itself...

Page 84: ...ANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY AND WARRANTY PERIOD SET FORTH ABOVE THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE PLEASE VISIT...

Page 85: ...ted or interrupted or access may be disabled at any time without notice and TCL and Roku makes no representation or warranty that any content or service will remain available for any period of time Co...

Page 86: ...n exclusive non transferable license to run the Software and any updated versions provided to You by Roku only in and as incorporated in the Television This is a license and not a sale You may not i c...

Page 87: ...in good standing with one or more Content Providers You must adhere to Roku s terms of service and to the terms of service of any Content Provider whose Content You choose to access See www roku com c...

Page 88: ...ION OF ANY OF THE FOREGOING WILL BE UNINTERRUPTED OR ERROR FREE OR IV THAT DEFECTS WILL BE CORRECTED NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US OR OUR RESPECTIVE AUTHORIZED REPRESENTATIVES S...

Page 89: ...ury in arbitration Arbitration procedures are simpler and more limited than the rules applicable in court and review of the arbitrator s decision by a court is limited YOU AND ROKU FURTHER AGREE THAT...

Page 90: ...will in no way be construed as a waiver of any other term or breach hereof If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable the remaining...

Page 91: ...otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited U S Patent Nos 5 583 936 6 836 549 5 315 448 6 381 747 6 501 842 and 7 050 698 HDMI This TV incorporates High Defin...

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