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TCL 10 5G, User Manual

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TCL 10 5G User Manual Download Page 97

96

General information ...................

• 

Internet address:

 https://www.tcl.com

• 

Hotline:

 Go to our website www.tcl.com/global/en/service-

support-mobile/hotline&service-center.html

• 

Manufacturer:

 TCL Communication Ltd.

• 

Address:

 5/F, Building 22E, 22 Science Park East Avenue, Hong 

Kong Science Park, Shatin, NT, Hong Kong

• 

Electronic labelling path

: Touch 

Settings 

>

 System 

>

 

Regulatory & safety

 or press *#07# to find more information 

about labelling 

(1)

.

On our website, you will find our FAQ (Frequently Asked Questions) 

section. You can also contact us by email to ask any questions you 

may have. 
This radio equipment operates with the following frequency bands 

and maximum radio-frequency power:
GSM 900: 33.5 dBm
GSM 1800: 30.7 dBm 
UMTS B1/8 (2100/900): 24.7 dBm 
LTE FDD B1/3/7/8/20/28 (2100/1800/2600/900/800/700): 24.7 dBm
LTE TDD B38 (2600): 23.7 dBm
LTE TDD B40 (2300): 24 dBm
5G NR FDD n1/n3/n8/n28 (2100/1800/900/700): 24 dBm
5G NR TDD n77/n78 (3700/3500): 27dBm
EN-DC Combination: 27dBm
Bluetooth 2.4GHz band: 9.95 dBm
Bluetooth LE: 1.03 dBm 

(1)

  May not be available in all countries.

Summary of Contents for 10 5G

Page 1: ......

Page 2: ...inding your serial number or IMEI You can find your serial number or International Mobile Equipment Identity IMEI on the packaging materials Alternatively choose Settings System About phone Status IME...

Page 3: ...22 3 1 Phone 22 3 2 Recent 27 3 3 Contacts 27 4 Messags 32 4 1 Writing a new message 32 5 Calendar Clock and Calculator 35 5 1 Calendar 35 5 2 Clock 36 5 3 Calculator 39 6 Getting connected 40 6 1 Con...

Page 4: ...il 54 9 3 Maps 54 9 4 YouTube 55 9 5 Drive 55 9 6 Play Store 55 9 7 Duo 55 9 8 Photos 56 9 9 Keep notes 56 9 10 Google Assistant 56 9 11 Files 56 10 Settings 57 10 1 Networks internet 57 10 2 Bluetoot...

Page 5: ...l Wellbeing parental controls 68 10 16 Google 68 10 17 Accessibility 68 10 18 System 68 11 Making the most of your phone 71 11 1 FOTA upgrade 71 12 Accessories 72 13 LIMITED WARRANTY 73 14 Troubleshoo...

Page 6: ...he product or using it while worn on your body either use an approved accessory such as a holster or otherwise maintain a distance of 5 mm from the body to ensure compliance with RF exposure requireme...

Page 7: ...6 1 Your mobile 1 1 Keys and connectors Headset connector USB Type C Microphone Front Camera Home key Touch screen Recent apps Speaker Receiver Microphone Back key...

Page 8: ...oSD card slot Power key Volume key 1 Google Assistant 1 left of the device Press to enter Google Assistant Back key Touch to go back to the previous screen or close a dialog box options menu the notif...

Page 9: ...e Power key and Volume down key to take a screenshot Press and hold the Power key for at least 10 seconds to force reboot Volume Keys In call mode adjusts the earpiece or headset volume In Music Video...

Page 10: ...sert or remove your SIM card or microSD card You must insert your SIM card to make phone calls You do not need to power off your phone before inserting or removing the SIM card as this phone supports...

Page 11: ...tion and energy waste when the battery is fully charged disconnect your charger from the plug switch off Wi Fi GPS Bluetooth or background running applications when not in use reduce the backlight tim...

Page 12: ...ing on your phone Hold down the Power key until the phone powers on unlock your phone Swipe PIN Password Pattern Fingerprint or Face if necessary and confirm The Home screen is displayed If you do not...

Page 13: ...tion Long press to move or remove applications The Home screen is provided in an extended format to allow more space for adding applications shortcuts etc Slide the Home screen horizontally left and r...

Page 14: ...draw them apart or together to scale an element on the screen Rotate Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better screen view...

Page 15: ...fications other ongoing notifications will remain Touch to access Settings where you can set more items Quick settings panel Touch and drag down from the top of the screen once using two fingers or tw...

Page 16: ...a pattern PIN password fingerprint or face To create a screen unlock pattern touch Settings Security Screen lock To lock phone screen If your phone remains inactive for a period of time it will automa...

Page 17: ...Camera Swipe up to unlock the screen Enter a password to unlock the screen Once the screen is turned on swipe up from any position on the screen to display the password input panel Then enter your lo...

Page 18: ...and drag the item to your preferred Home screen Reposition Long press an item and drag it to the desired position and then release You can move items both on the Home screen and the Favourite tray Ho...

Page 19: ...ed applications Consult widgets Long press the empty area in the Home screen then touch Widgets to display all widgets Touch the selected widget and slide it to move to your preferred screen Consult r...

Page 20: ...n slide it right left to switch the applications Touch Clear all at the bottom of the screen to close all the running applications 1 3 6 Volume adjustment Press the Volume key to adjust the Media volu...

Page 21: ...orientation You can adjust it by changing the settings Touch on off Settings Display Auto rotate screen 2 1 1 Android keyboard Switch between symbol and ABC keyboard Long press to select symbols Touch...

Page 22: ...dit The following options will appear Cut Copy Share and Select all You can also insert new texts if preferred Touch where you want to type or long press a blank area The cursor will blink and the tab...

Page 23: ...22 3 Call Call log and Contacts 3 1 Phone 3 1 1 Making a call To make a call touch in the Favourites tray Contacts View the call s detailed information Call logs Favourite numbers Show the dial pad...

Page 24: ...hen make the call The number you entered can be saved to Contacts by touching the Create new contact icon or the existing icon If you make a mistake you can delete the incorrect digits by touching To...

Page 25: ...e SIM PIN code 3 1 2 Answering or rejecting a call When you receive a call Press ANSWER or swipe up the icon to answer Press DECLINE or swipe down the icon to reject Touch to reject the call by sendin...

Page 26: ...25 If you receive a voicemail appears on the Status bar Open the Notification panel and touch New voicemail 3 1 4 During a call To adjust the volume during a call press the Volume up down key...

Page 27: ...u put the cellphone close to your ear and it will be unlocked when the cellphone is taken away from your ear 3 1 5 Managing multiple calls With this phone you can handle multiple calls at the same tim...

Page 28: ...ching from the Phone screen to view missed calls outgoing calls and incoming calls Touch one contact to view information or further operations You can launch a new call send a message to the contact o...

Page 29: ...the selected contact Deleted contacts will also be removed from other applications on the phone or web the next time you synchronise your phone 3 3 2 Adding a contact Touch in the contact list to crea...

Page 30: ...contact to favourites you can touch a contact to view details then touch to add the contact to favourites To remove a contact from favourites touch on the contact details screen 3 3 3 Editing your con...

Page 31: ...1 Touch to send a message The icons available on the Quick contact panel depend on the information you have for the contact and the applications and accounts on your phone 3 3 5 Sharing contacts You c...

Page 32: ...e home screen touch Settings Accounts Add account You are required to select the kind of account you are adding like Google etc As with any other account setup you need to enter detailed information l...

Page 33: ...Messags 4 1 Writing a new message You can create edit and receive SMS and MMS with this phone To access Messages touch from the App drawer On the message list screen touch to write text multimedia mes...

Page 34: ...s and sounds to other compatible mobiles and e mail addresses An SMS will be converted to MMS automatically when media files image video audio slides etc are attached or subject or email addresses are...

Page 35: ...4 Messages are displayed as a conversation Touch a message to enter the message composing screen Touch to call the number To adjust message settings touch and select Settings on the message list scree...

Page 36: ...new events from any Calendar view Touch Fill in all required information for this new event If it is a whole day event you can turn on All day Invite guests to the event Enter the email addresses of t...

Page 37: ...down the Status bar to open the notification panel touch an event name to view the Calendar notification list Touch the Back key to keep the reminders pending in the Status bar and the notification p...

Page 38: ...7 5 2 2 Clock To view the date and time touch Clock Touch to choose a city 5 2 3 Timer From the Clock screen touch Timer to enter Set the time Touch to start the countdown Touch to pause Touch to rese...

Page 39: ...n touch Stopwatch to enter Touch to start the Stopwatch Touch to show a list of records according to the updated time Touch to pause Touch to reset Touch to share 5 2 5 Adjust Clock settings Touch to...

Page 40: ...39 5 3 Calculator There are two panels available Basic panel and Advanced panel Touch to switch between panels select one of the following two ways Touch to delete digits one by one...

Page 41: ...you can turn on mobile data in Settings Network internet Data usage Mobile data To check the network connection you are using touch Settings Network internet Mobile network Access Point Names or Netw...

Page 42: ...rd inserted To turn Wi Fi on and connect to a wireless network Touch Settings Network internet Wi Fi Turn on Once Wi Fi is turned on detected Wi Fi networks are listed Touch a Wi Fi network to connect...

Page 43: ...rove Wi Fi speed and make network more stable To activate touch Settings Network internet Wi Fi Dual band Wi Fi speed boost It could be disconnected by enabling Stop boosting speed automatically to sa...

Page 44: ...Touch a Bluetooth device you want to pair your phone with in the list A dialog will pop up touch PAIR to confirm If the pairing is successful your phone connects to the device To unpair from a Blueto...

Page 45: ...receive a notification Open the Notification panel touch Charging this device via USB and choose the way in which you want to transfer files By default Charge this device is selected Before using MTP...

Page 46: ...o rename the network SSID or set your network security Touch SAVE 6 5 Connecting to virtual private networks Virtual private networks VPNs allow you to connect to the resources inside a secured local...

Page 47: ...he dialog that opens enter any requested credentials and touch CONNECT To disconnect from a VPN Touch the VPN you want to disconnect from In the dialog that opens touch DISCONNECT To edit delete a VPN...

Page 48: ...cover to avoid it affecting your picture quality To take a photo or video touch from the app drawer Select photo size Touch to access setting Pinch spread two fingers together apart to zoom in out Sel...

Page 49: ...on to pause video recording and touch to continue Touch to stop recording The video will be automatically saved To view the photos or videos you have taken touch the picture preview screen 7 1 1 Modes...

Page 50: ...is the default mode for Camera Video Touch to access video mode Portrait Touch to create a depth of field effect You can compose an image that highlights your subject while producing a gorgeously blur...

Page 51: ...lements such as the horizon or buildings to the lines in the grid Storage Touch to choose between phone and SD card storage when an SD card is inserted The default is phone storage Save location infor...

Page 52: ...u have taken touch from the app drawer Select photos for further operation Pictures and videos are displayed by Moments Albums and Explore in the Gallery Working with pictures You can work with pictur...

Page 53: ...ose picture effect Set as None or Dehaze Crop Straighten Rotate Mirror or Draw the picture Adjust the picture colour exposure contrast shadows highlights and etc Touch to set the picture as your favou...

Page 54: ...o send us your feedback diagnose your device and etc 8 2 Other applications 1 The previous applications in this section are preinstalled on your phone To download and install more 3rd party applicatio...

Page 55: ...all devices with the browser installed can be synchronised with your Google account 9 2 Gmail As Google s web based email service Gmail is configured when you first set up your phone With this applic...

Page 56: ...the cloud share and edit files Files in Drive are kept secure and can be accessed from any device by logging in to your Google account Files or folders can be shared privately with other Google accoun...

Page 57: ...categorise notes by labels and notes are searchable based on their colour whether they have reminders audio images or lists 9 10 Google Assistant Devices can have a dedicated hardware button for the...

Page 58: ...ed instructions on using Wi Fi refer to 6 1 2 Wi Fi 10 1 2 Mobile network You can set VoLTE Roaming mode Preferred network type Network and Access Point Names etc in this menu 10 1 3 Data usage Data s...

Page 59: ...point refer to 6 4 Sharing your phone s mobile data connection 10 1 5 VPN For more information on VPN refer to 6 5 Connecting to virtual private networks 10 1 6 Aeroplane mode Turn on Aeroplane mode...

Page 60: ...2 2 NFC Turn on to enable NFC The function allows data exchange when the phone touches another device 10 2 3 Cast You can use Cast to display your device s screen on your TV and display content like...

Page 61: ...ne 10 3 3 Full screen apps Most applications installed on the phone will automatically adapt to the full screen display without setting them manually For the applications which do not automatically ad...

Page 62: ...screen Select whether the screen rotates automatically or not 10 3 9 Sleep Set screen timeout In Display you can also set Font size Screen saver Ambient display and etc 10 4 NXTVISION 10 4 1 Visual en...

Page 63: ...king Manage apps menu 10 4 4 Screen colour The device allows you to change the range of display tones according to the display content When choosing Vivid you can adapt the screen s colour temperature...

Page 64: ...tings panel and tap to turn on Do Not Disturb 10 6 2 Phone ringtone Touch to set your incoming call ringtone 10 6 3 Default notification ringtone Set the default sound for notifications 10 6 4 Default...

Page 65: ...fingers screenshot split screen and etc 10 7 5 One handed mode Reduce the display area of the screen and operate your phone with one hand The function could access in the Quick Settings panel by touch...

Page 66: ...e icon to view Q A 10 8 Smart Manager Smart Manager ensures your phone is operating in top form by automatically scanning and optimising data usage to preserve battery levels manage storage and protec...

Page 67: ...e screen when using face recognition NOTE you need to set a pattern PIN or password before using face key 10 9 4 Smart Lock Smart Lock keeps your device unlocked when it s safe with you and locked whe...

Page 68: ...o view details about the applications installed on your phone manage their data usage force them to stop set screen time set timers for your apps and etc 10 13 Storage Use these settings to monitor th...

Page 69: ...to configure your Google account and services settings 10 17 Accessibility Use the Accessibility settings to configure any accessibility plug ins you have installed on your phone 10 18 System 10 18 1...

Page 70: ...other application data to Google servers If you replace your phone the settings and data you ve backed up will be restored onto the new phone when you sign in with your Google account If you mark thi...

Page 71: ...m the internal phone storage including information about your Google account any other accounts your system and application settings and any downloaded applications We recommend you back up your perso...

Page 72: ...load it automatically Once finished a pop up dialog will give you the option of updating your phone now or later If Settings System System Update Settings Automatically download is turned off a pop up...

Page 73: ...Standard accessories Charger USB Cable Screen Protector Wrap Sticker Gel Protective case SIM Card Pin Accessories depend on countries Only use the TCL batteries chargers and accessories included along...

Page 74: ...appropriate Repaired phone and accessories are entitled to a one 1 month warranty for the same defect Repair or replacement may be carried out using reconditioned components offering equivalent functi...

Page 75: ...umbers IMEI have been removed or altered There are no express warranties whether written oral or implied other than this printed limited warranty or the mandatory warranty provided by your country or...

Page 76: ...now to reset All your phone data will be lost permanently It is strongly advised to fully back up your phone data before resetting and carry out the following checks My phone can t be switched on or i...

Page 77: ...arger that comes with the phone Make sure that your battery is not completely discharged if the battery power has been empty for a long time it may take around 20 minutes to display the battery chargi...

Page 78: ...network and the network is not overloaded or unavailable Check your subscription status with your operator credit SIM card valid etc Make sure that you have not barred outgoing calls Make sure that y...

Page 79: ...make sure that your subscription includes this service Make sure that this feature doesn t require a TCL accessory When I select a number from my contacts the number can t be dialled Make sure that y...

Page 80: ...en If it s not working try another USB port on your computer Make sure USB drivers are properly installed If you are using a Windows computer make sure it supports MTP mode If you are using a Mac make...

Page 81: ...use The phone becomes warm following prolonged calls game playing internet surfing or running other complex applications This heating is a normal consequence of the CPU handling excessive data Ending...

Page 82: ...81 If you still cannot access your phone apply to the authorised repair centre but remember that it will not be regarded as a warranty case...

Page 83: ...ons LxWxT 163 65 x 76 56 x 9 05 mm Weight 210g Display 6 53 touch screen with 2340x1080 Network GSM B2 3 5 8 1900 1800 850 900 UMTS B1 2 4 5 8 2100 1900 1700 850 900 LTE B1 3 5 7 8 20 28 32 38 40 41 2...

Page 84: ...PE HEVC H 264 VP9 VP8 MPEG 2 MPEG 4 H 263 Battery 1 Capacity 4500 mAh Expansion Slot microSD memory card Availability of microSD card depends on market Special Features GPS GLONASS Galileo Beidou QZSS...

Page 85: ...dden in some areas When switched on your phone emits electromagnetic waves that can interfere with the vehicle s electronic systems such as ABS anti lock brakes or airbags To ensure that there is no p...

Page 86: ...he device if any To avoid hearing impairment pick up the call before holding your phone to your ear Also move the phone away from your ear while using the hands free mode because the amplified volume...

Page 87: ...r blackouts when exposed to flashing lights or when playing video games These seizures or blackouts may occur even if a person person has never had a previous seizure or blackout If you have experienc...

Page 88: ...ces or third party devices connected to yours For products with Wi Fi features only connect to trusted Wi Fi networks Also when using your product as a hotspot where available ensure your network secu...

Page 89: ...er the seller or vendor of your phone including the operator disclaim any liability which may result from improper use of the phone BATTERY In accordance with air regulations the battery of your produ...

Page 90: ...ust be brought to these collection points In non European Union jurisdictions Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitab...

Page 91: ...the ecodesign directive 2009 125 EC Due to different applicable electrical specifications a charger you purchased in one jurisdiction may not work in another jurisdiction They should be used for this...

Page 92: ...dio frequency electromagnetic fields recommended by international guidelines The guidelines were developed by an independent scientific organisation ICNIRP and include a substantial safety margin desi...

Page 93: ...out at a separation distance of 5 mm To meet RF exposure guidelines during body worn operation the phone should be positioned at least this distance away from the body If you are not using an approved...

Page 94: ...nge of functions they can be used in positions other than against your ear In such circumstances the phone will be compliant with the guidelines when used with a headset or USB data cable If you are u...

Page 95: ...Declaration ID D050487 The Wi Fi Logo is a certification mark of the Wi Fi Alliance This equipment may be operated in all European countries The 5150 5350 MHz band is restricted to indoor use only fo...

Page 96: ...corresponding source codes upon request within a period of three years from the distribution of the product by TCL Communication Ltd You may download the source codes from https sourceforge net proje...

Page 97: ...On our website you will find our FAQ Frequently Asked Questions section You can also contact us by email to ask any questions you may have This radio equipment operates with the following frequency ba...

Page 98: ...ation of conformity at the following internet address www tcl com global en service support mobile eu doc html Protection against theft 1 Your phone is identified by an IMEI phone serial number shown...

Page 99: ...interaction with any other device To the maximum extent permitted by law TCL Communication Ltd disclaims all liability for any claims demands suits or actions and more specifically but not limited to...

Page 100: ...d download the complete user manual Moreover on the website you can also find answers to frequently asked questions For more information on how to use the phone please go to tcl com You can also find...

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