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® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

COMPONENTS OF

ELECTRONIC

KEYPAD DEADBOLT

B

D

E

L

N

F

G

H

I

J

K

C

A

R

Q

M

T

S

P

O

A.  Key (2)
B.  Exterior Assembly
C.  Cylinder
D.  Power Strip
E.  Cylinder Torque Blade
F.   Mounting Plate
G.  2-1/8” (54 mm) Mounting Bolt (2)

H.  Interior Assembly
I.   13/16” (20 mm) Screw (1)

J.   5/16” (7.8 mm) Screw (2)

K.  Interior Cover
L.  Latch (Square or radius faceplate

  or drive-in)
M.  Drive-in Collar (Optional)
N.  3/4” (19 mm) Wood Screw (4)

O.  Strike Plate
P.   3” (76 mm) Wood Screw (2)

Q.  Reinforced Strike Plate
R.  Dust Box
S.  Mortise Back Plate (Optional)
T.   Square or Radius Mortise Face

  Plate (Optional)

Concierge 300 install booklet ENGLISHnew.indd   6

7/15/15   9:12 AM

Summary of Contents for Concierge 300

Page 1: ...PROFESSIONAL SERIES ELECTRONIC DEADBOLT USER GUIDE REV 07 15 IMPORTANT Before first use please read page 20 in the User Guide for important instructions Concierge 300 install booklet ENGLISHnew indd 1 7 15 15 9 12 AM ...

Page 2: ... REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD Concierge 300 install booklet ENGLISHnew indd 2 7 15 15 9 12 AM ...

Page 3: ...LE USE USER ENTRY CODES 25 4 DELETE EXISTING USER ENTRY CODES 26 5 DELETE ALL EXISTING USER ENTRY CODES AT ONCE 27 6 TEMPORARILY DISABLE ALL USER CODES VACATION MODE 28 7 DISABLE BUTTON SOUND MUTE MODE 29 8 SET UP AUTO LOCK TIME DELAY 30 9 TURN ON OFF THE AUTO LOCK FUNCTION 31 10 RESTORE FACTORY SETTING 32 OPERATION 1 LOCK OPERATION 33 2 SECURITY MODE 34 TROUBLESHOOTING GUIDE 35 38 INFORMATION PAG...

Page 4: ...the lock IMPORTANT SAFETY INSTRUCTION 1 Do not attempt to disassemble any internal components of the lock set personally You may run the risk of voiding the limited warranty 2 Do not drop or hit the lockset 3 Do not use sharp objects to press key buttons 4 Always create a backup of information you want to keep such as pro gramming code and user entry codes Please use the last page of this booklet ...

Page 5: ...PE MEASURE HAMMER PHILLIPS SCREWDRIVER 1 25 mm 1 8 3 mm DRILL BITS 2 1 8 54 mm OR 1 1 2 38 mm HOLE BORING KIT POWER DRILL 2 51 mm 6D COMMON NAIL 4 AA ALKALINE BATTERIES TOOLS NEEDED FOR NEW INSTALLATION Concierge 300 install booklet ENGLISHnew indd 5 7 15 15 9 12 AM ...

Page 6: ...G 2 1 8 54 mm Mounting Bolt 2 H Interior Assembly I 13 16 20 mm Screw 1 J 5 16 7 8 mm Screw 2 K Interior Cover L Latch Square or radius faceplate or drive in M Drive in Collar Optional N 3 4 19 mm Wood Screw 4 O Strike Plate P 3 76 mm Wood Screw 2 Q Reinforced Strike Plate R Dust Box S Mortise Back Plate Optional T Square or Radius Mortise Face Plate Optional Concierge 300 install booklet ENGLISHn...

Page 7: ...MPLATE ATTACHED SEPARATELY Note If replacing an existing lock or installing in a pre drilled door begin with page 8 a Use TEMPLATE to mark centerline on door for deadbolt about 3 to 6 75 mm to 150 mm above the existing knob or lever b Stand so door swings towards you Align template on centerline and fold template as shown Concierge 300 install booklet ENGLISHnew indd 7 7 15 15 9 12 AM ...

Page 8: ...PARATION 2 MARK AND DRILL PILOT HOLES Select backset Mark and drill pilot holes as shown CENTERLINE BACKSET DRILL 1 8 3 mm PILOT HOLE 1 25 mm 2 1 8 OR 1 1 2 54 mm 38 mm DRILL 1 8 3 mm PILOT HOLE Concierge 300 install booklet ENGLISHnew indd 8 7 15 15 9 12 AM ...

Page 9: ... door face from both sides to avoid wood splitting b Use a 2 51 mm 6d common nail and press it from inside the 2 1 8 54 mm or 1 1 2 38 mm hole through the pilot hole to mark centerlines on jamb exactly opposite center of deadbolt latch hole 1 1 2 38 mm OR 2 1 8 54 mm Concierge 300 install booklet ENGLISHnew indd 9 7 15 15 9 12 AM ...

Page 10: ...Use faceplate as a pattern for mortise and pilot holes Chisel 5 32 4 mm deep Faceplate should fit flush Note For drive in latch simply insert latch e Install as shown for appropriate latch type Ensure bevel faces door jamb CHISEL 5 32 4 mm DEEP 1 25 mm FACEPLATE c d OUTLINE Concierge 300 install booklet ENGLISHnew indd 10 7 15 15 9 12 AM ...

Page 11: ...6 40 mm c 1 25 mm Strike dimensions d 3 16 4 5 mm e 2 3 4 70 mm f 1 1 8 28 mm Note The dust box and reinforced strike plate are optional Please install for maximum security For electronic deadbolts it is essential that the strike is completely aligned with the extended bolt For example ensure that all pressure from weather stripping on the closed door is carried by the spring latch Concierge 300 i...

Page 12: ...only needs to be made if your door needs a 2 3 8 60 mm backset Please follow diagrams below as reference Skip this if your door has a 2 3 4 70 mm backset 9 REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD 4 Concierge 300 install booklet ENGLISHnew indd 12 7 15 15 9 12 AM ...

Page 13: ... 60 mm or 2 3 4 70 mm adjustable backset you may change the faceplate to drive in collar If your door is not a drive in latch type please skip this step Note Reverse the above steps if you need to change the drive in collar to the faceplate COMBINE REMOVE REMOVE Concierge 300 install booklet ENGLISHnew indd 13 7 15 15 9 12 AM ...

Page 14: ...w If your door is set up to use a standard type latch please install it with the 3 4 20 mm screws that are provided If you use the drive in type latch please tap it in place BACKSET FACEPLATE 3 4 20 mm WOOD SCREWS OR DRIVE IN LATCH TAP LATCH FLUSH WOOD BLOCK NOT INCLUDED SEE PAGE 10 BEFORE INSTALLATION OF DRIVE IN LATCH Concierge 300 install booklet ENGLISHnew indd 14 7 15 15 9 12 AM ...

Page 15: ... THE LATCH REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD 12 INSTALLATION FOR INSTALLATION INTO 1 1 2 38 mm BORE HOLE 1 Remove adapter collar by releasing cylinder mounting screw 2 Once adapter collar is off reinstall cylinder mounting screw CYLINDER MOUNTING SCREW ADAPTER COLLAR 3 Concierge 300 install booklet ENGLISHnew indd 15 7 15 15 9 12 AM ...

Page 16: ...RK OF TAYMOR INDUSTRIES LTD INSTALLATION 4 THE BULGED PART OF THE MOUNTING PLATE MUST FACE TOWARD THE DOOR SLIDE CABLE THROUGH THE NOTCH OF THE MOUNTING PLATE Concierge 300 install booklet ENGLISHnew indd 16 7 15 15 9 12 AM ...

Page 17: ...STERED TRADEMARK OF TAYMOR INDUSTRIES LTD 14 INSTALLATION 5 KEEP PARALLEL TO THE EDGE OF DOOR INSERT 2 1 8 54 mm MOUNTING BOLTS 2 AND TIGHTEN Concierge 300 install booklet ENGLISHnew indd 17 7 15 15 9 12 AM ...

Page 18: ...6 REMOVE THE INTERIOR COVER BY PUSHING THE THUMBTURN THROUGH 15 REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD INSTALLATION 1 2 3 Concierge 300 install booklet ENGLISHnew indd 18 7 15 15 9 12 AM ...

Page 19: ...N 7 Note The metal connector side should face outside CONNECT THE CABLE INTO CONNECTOR PORT FIRMLY REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD 16 Concierge 300 install booklet ENGLISHnew indd 19 7 15 15 9 12 AM ...

Page 20: ...INSTALLATION 8 THE CABLE MUST BE ARRANGED AS SHOWN IN THE DIAGRAM 17 REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD Concierge 300 install booklet ENGLISHnew indd 20 7 15 15 9 12 AM ...

Page 21: ...EGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD 18 INSTALLATION 9 INSERT 5 16 8 mm SCREW 2 AND TIGHTEN INSERT 13 16 20 mm SCREW 1 AND TIGHTEN Concierge 300 install booklet ENGLISHnew indd 21 7 15 15 9 12 AM ...

Page 22: ...PLACE INTERIOR COVER OVER INTERIOR ASSEMBLY COMPLETE INSTALLATION 10 19 REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD Concierge 300 install booklet ENGLISHnew indd 22 7 15 15 9 12 AM ...

Page 23: ...ARK OF TAYMOR INDUSTRIES LTD 20 11 INSTALLATION Enter default programming code 1 2 3 4 5 6 and the lock will set up bolt direction to complete installation Concierge 300 install booklet ENGLISHnew indd 23 7 15 15 9 12 AM ...

Page 24: ... 3 Yellow light Low battery warning All 4 batteries should be replaced for home security KEYPAD 1 To unlock the lockset by entering a valid user entry code 2 To program the lockset 3 Press button to cancel any mistyped numbers 4 Press button to lock the lockset KEY OVERRIDE 1 To unlock the lockset with a valid key INTERIOR THUMBTURN 1 To lock or unlock the lockset manually 21 REGISTERED TRADEMARK ...

Page 25: ...gramming Code is 1 2 3 4 5 6 USER ENTRY CODE 1 User Entry Code allows the individual user to lock and unlock the deadbolt 2 User Entry Code can be 4 to 6 digits long 3 Maximum of 10 User Entry Codes can be programmed into one deadbolt 4 User Entry Codes can be added changed deleted to the lockset only by using the Programming Code REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD 22 Concierge 300 inst...

Page 26: ...s up and a beep sounds twice You are now in the programming mode 2 Enter 1 2 3 4 5 6 or current Programming Code and press the button 3 Enter 10 and press the button 4 Enter a new unique 6 digit Programming Code and press the button The Red LED light will remain on for 10 seconds in case any further changes need to be made 23 REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD Concierge 300 install book...

Page 27: ...d twice You are now the in the programming mode 2 Enter 1 2 3 4 5 6 or current Programming Code and press the button Enter 20 and press the button Enter new user entry code 4 to 6 digits and press the button The Red LED will light continuously for 10 seconds in case any further changes need to be made The new User Entry Code is now added to the lock Concierge 300 install booklet ENGLISHnew indd 27...

Page 28: ... leaves the building 3 Maximum single use user entry code capacity is 5 user entry codes 4 digits Follow these steps 1 Press SET button for 2 seconds The Red LED will light up and a beep will sound twice You are now in the programming mode 2 Enter 1 2 3 4 5 6 or current Programming Code and press the button Enter 21 press the button enter the Single Use User Entry Code 4 digits and press the butto...

Page 29: ...5 6 or current Programming Code and press the button Enter 30 and press the button Enter existing user entry code that you wish to delete and press the button The Red LED will light continuously for 10 seconds in case any further changes need to be made The User Entry Code has been deleted REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD 26 Concierge 300 install booklet ENGLISHnew indd 29 7 15 15 9 1...

Page 30: ... mode 2 Enter 1 2 3 4 5 6 or current Programming Code and press the button Enter 40 and press the button Press the button for 3 seconds one audio beep and Green light will be on The Red LED will light continuously for 10 seconds All exisiting User Entry Codes have been deleted 27 REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD Concierge 300 install booklet ENGLISHnew indd 30 7 15 15 9 12 AM ...

Page 31: ...2 seconds The Red LED will light up and a beep will sound twice You are now in the programming mode 2 Enter 1 2 3 4 5 6 or current Programming Code and press the button To TURN ON Vacation Mode enter 50 press the button enter 1 and press the button To TURN OFF Vacation Mode enter 50 press the button enter 0 and press the button The Red LED will light continuously for 10 seconds Programming is comp...

Page 32: ...ill light up and a beep will sound twice You are now in the programming mode 2 Enter 1 2 3 4 5 6 or current Programming Code and press the button To TURN ON Mute Mode enter 60 press the but ton enter 1 and press the button To TURN OFF Mute Mode enter 60 press the button enter 0 and press the button The Red LED will light continuously for 10 seconds Programming is completed Concierge 300 install bo...

Page 33: ...seconds The Red LED will light up and a beep will sound twice You are now in the programming mode 2 Enter 1 2 3 4 5 6 or current Programming Code and press the button Enter 70 press the button enter new amount 10 99 seconds and press the button The lockset will beep once after each step as confirmation The Red LED will light continuously for 10 seconds Programming is completed ted REGISTERED TRADE...

Page 34: ... or current Programming Code and press the button To TURN ON Auto Lock function enter 80 press the button enter 1 and press the button To TURN OFF Auto Lock function enter 80 press the button enter 0 and press the button The Red LED will light continuously for 10 seconds Programming is completed 31 REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD Concierge 300 install booklet ENGLISHnew indd 34 7 15 ...

Page 35: ...programming code and add a new user entry code immediately before operating the lock Follow these steps 1 Remove one battery out from the battery pack 2 Press SET button and place the battery back simultaneously The Green LED will light up and a beep will sound twice All functions will be restored back to the factory setting REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD 32 Concierge 300 install bo...

Page 36: ...k the door The Green LED will light up and a short beep will sound To unlock 1 Step Enter a valid user entry code 4 6 digits to retract the latch bolt 33 REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD Concierge 300 install booklet ENGLISHnew indd 36 7 15 15 9 12 AM ...

Page 37: ...SECURITY MODE 1 The keypad will be automatically deactivated for 1 minute after 4 unauthorized entry attempts 2 The deadbolt can be locked or unlocked by a valid traditional key under security mode Concierge 300 install booklet ENGLISHnew indd 37 7 15 15 9 12 AM ...

Page 38: ...ter of the strike hole for align ment with latch hole on the door to ensure free movement of the latch bolt 3 Make sure the torque blade is properly inserted in the horizontal position in the latch drive B Feel a bump while turning the thumbturn or the key 1 Please execute lock unlock function to allow the motor to reposition itself 35 REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD Concierge 300 in...

Page 39: ...nnected to the port B Cannot change programming code 1 Complete the CHANGE PROGRAMMING CODE process by inputting codes within 10 seconds 2 Make sure you have entered the new pro gramming code twice correctly or go back to the factory setting refer to page 32 and lockset again C Cannot delete all user codes 1 Make sure all codes are entered within 10 seconds 2 Make sure you have entered the correct...

Page 40: ... user entry code 2 Check to see if the Yellow LED light is flashing If the light is flashing please replace all 4 batteries with new ones 3 Please make sure the strike plate is installed correctly if you see the latch is jammed F Unable to reset the lockset 1 Please refer to RESTORE FACTORY SETTING section on page 32 and make sure all steps are followed correctly 2 Check to see if the Yellow LED l...

Page 41: ...ight is flashing replace all 4 batteries I Yellow LED light keeps flashing 1 The batteries are getting low please reinstall 4 new batteries for best perfor mance Alkaline batteries are recom mended J What should I do if wrong code was entered 1 Press button once and continue to enter code according to regular proce dures K How to illuminate the keypad 1 Press any button If the lock appears to be d...

Page 42: ...opy of all valid user entry codes in a safe place You may use the table below to record your information 3 You are advised to re program all codes if you lost any security information in the table PROGRAMMING CODE 39 REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD Concierge 300 install booklet ENGLISHnew indd 42 7 15 15 9 12 AM ...

Page 43: ...allation and use as long as the product has been cared for according to the care instructions listed in the package and on the website Electronic components of this lock are limited to 1 one year from the date of purchase For more details see www taymor com CONCIERGE 300 PROFESSIONAL SERIES ELECTRONIC DEADBOLT IC REGULATIONS This Class B digital apparatus complies with Canadian ICES 003 This devic...

Page 44: ...www taymor ca REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD Concierge 300 install booklet ENGLISHnew indd 44 7 15 15 9 12 AM ...

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