www.rvm.com.au
This Warranty is Supplied by : RVM Australia Pty Ltd
STRONG - SAFE - SECURE
Head Office:
11 Tamara Drive, Cockburn Central, Perth, WA 6164
Tel:
08 9417 9944
F:
08 9417 9984
Email:
WARRANTY POLICY
1.
Nothing in this Warranty affects the Consumer’s rights under the Australian Consumer law. The
benefits to the Consumer under this Warranty are in addition to the rights and remedies of the buyer
under any Consumer Guarantees. The Australian Consumer Law requires that we confirm that:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality.
2. Subject to Clause 1, the Seller warrants that
TAURIS
branded products will be free of
manufacturing defects and will perform to the Seller’s specifications subject to the following clauses.
3. The benefit of this 12 Month Warranty extends only to the owner of the property in which the
Products manufactured or supplied by the Seller are installed and used by the owner for the
duration of the Warranty Period.
4. If within the Warranty Period a manufacturing defect is discovered in the Product, or the Product
fails to perform to the Seller’s specifications as a
result of some defect in material or workmanship ,
then the Seller will replace or repair the goods under Warranty or refund the purchase price paid by
the consumer (except if the failure is a major failure)
5. The Warranty does not apply to Product that:
a.) Has failed due to excessive wear and tear beyond what is considered to be reasonable.
b.) Has been misused or neglected.
c.) Has been damaged accidently or by acts of God including fire and flooding.
d.) Has been used or operated contrary to operating or maintenance instructions.
e.) Has been damaged in transit from the Sellers store to the buyer, either by the buyer or a third
party authorised to act for the buyer.
f.) Was incorrectly assembled or installed
6. In order to make a claim under the Warranty, the Owner must provide proof of purchase in all
cases.
7. The seller will examine any returned Products and if the Seller determines that there is an
apparent defect through no fault of the Owner, the Seller will:
a.) Make note of the Owner’s contact details including the Owner’s telephone number which the
owner can be contacted during business hours, postal address and e-mail address.
