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Tatung WEBPAD TWN-213CU, User Manual

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TATUNG WebPAD (TWN-5213CU) User Guide                                                                                                                                   Page 51

 

11. Support and Service ...................................................

 

Website 

You can obtain product information of Tatung WebPAD from our website (

http://www.tatungwebpad.com

).  

This online service is provided free of charge; you pay only for telephone charges and Internet service fees.          

 

 

 
 
 
 
 
 
 
 

 

 

 

 

 

 

 

Summary of Contents for WEBPAD TWN-213CU

Page 1: ...2002 9 3 page1 TWN 5213CU ViVa1 0 User Guide Revision 1 6 ...

Page 2: ... adapted or translated to another language without the prior written consent of Tatung Co except as allowed under the copyright laws The programs that control this product are copyrighted and all rights are reserved Reproduction adaptation or translation of those programs without prior written permission of Tatung Co is also prohibited Tatung is the register trademark of TATUNG Company Microsoft W...

Page 3: ... damage your equipment WARNING A warning informs you that improper use of equipment or failure to follow safety instructions may cause bodily injury NOTE A note is an advice that helps you to make best use of your TATUNG WebPAD Safety Instructions The user must read through all safety instructions before using the TATUNG WebPAD TWN 5213CU The following information contains concepts that must be fu...

Page 4: ...pply force to the TFT screen Do not use pen or sharp objects to write on the screen Always use the stylus to tap or draw on the TFT screen Keep the WebPAD away from liquids to avoid accidental damages to the unit Avoid exposure to direct lighting Bright spots may appear on the screen WARNING Using worn or damaged power cords may result in electric shock or fire Avoid keeping one position for long ...

Page 5: ...2 Booting Logo 17 5 3 Booting Options 17 5 4 Changing the Image from the CompactFlash Card 18 5 5 Using a Storage CompactFlash Card 19 5 6 ViVa1 0 Shell 20 5 7 Recalibrating the Touch Screen 21 5 8 Network Configuration 23 5 9 Built In Storage 24 5 10 Defining the Function Keys 24 5 11 Using the Input Method 25 5 12 How to Reset the TWN 5213CU 26 6 Advanced Usage 28 6 1 Upgrading the System Image ...

Page 6: ...6 7 4 MSN Messenger 38 7 5 Remote Desktop Connection 41 7 6 Input Method 43 7 7 Utilities 44 8 Restrictions 47 9 Troubleshooting 48 10 Hardware Compatibility List 50 11 Support and Service 51 12 Warranty 52 13 Regulatory and Safety Notices 57 ...

Page 7: ...n execution environment to support the customers to build up a customizable product for different vertical markets This set demos one example for full Web browsing capabilities information management rich multimedia streaming and e mail functionalities Both first time and experienced users can quickly learn how to operate the TWN 5213CU from this manual ...

Page 8: ...cessories are included in the box If you find any accessory that appears damaged or missing please contact TATUNG representatives immediately TWN 5213CU WebPAD x 1 Stylus x 1 AC Adapter x 1 AC Power Cord x 1 Battery Pack x 1 Embedded Accessories Backup Battery x1 RTC Battery x1 CompactFlash Storage Card 64MB X1 WLAN Card x 1 available on standard model ...

Page 9: ...A slot One built in WLAN card One built in CompactFlash slot IDE Input Output One DC In Power Jack One Standard USB Ports One Stereo Headphone Jack One Microphone Jack and Built In Microphone One Built In Speaker Adapter INPUT AC100V 240V 50 60Hz OUTPUT DC16V 2 5A Battery Battery Life 2 3 hours With Full Operation Ability Battery Charging Time At Least 2 5 Hours Weight 1 43 kg Dimension 290mm W X ...

Page 10: ...ween the desktop and current display Push to launch the SoftKeyboard and Handwriting Pad Push to talk This is reserved for future use You can also assign it to launch the application of your preference Direction Key it is the same with UP DOWN LEFT RIGHT keys Enter Key Power LED Battery Charge LED RF Strength LED Built In Microphone Built In Speaker TFT Touch Screen Perform operations and input da...

Page 11: ...lor Power LED Battery Charge LED RF LED OFF Power off or Suspend Mode No charging Signal Strength 0 No signal Green Power On Fully charged Signal Strength 4 5 Excellent Amber Low Battery 8 Charging Signal Strength 2 3 Good Red Extremely Low Battery Auto Suspend 4 Signal Strength 1 Very low Blinking Red Charge Error Or no battery installed ...

Page 12: ...ebug purpose Reset Button For cold reset the system USB Port USB host PC Card Slot PCMCIA Type II z Wireless LAN card and built In TATUNG patent pending antenna module 4 3 Left View of the WebPAD PC Card Slot PCMCIA Type II Default is for external Storage Card Headphone Jack Microphone Jack ...

Page 13: ... the device is in critically low battery state battery capacity is lower or equal to 4 the device can still be turned on as long as the AC adapter is plugged in NOTE The power button will be disabled for 7 seconds after the system is resumed from suspend mode NOTE All data kept in RAM will be cleared after the system powers off When the system is in suspend mode the data in RAM will be saved Stylu...

Page 14: ...N 5213CU User Guide Page 14 4 5 Back View of the WebPAD Battery Connector Cover Battery Pack Battery Latch Battery Release Switch IDE CompactFlash Card Slot Cover Backup Battery and RTC Battery Cover Back Stand Handle ...

Page 15: ...5213CU uses two power sources battery and AC power To operate the device with AC power perform the following steps 1 Plug one end of the AC Adapter into the DC In jack and plug the other end into electrical outlet Power Source 100 240 V 50 or 60 Hz 2 Turn on the TWN 5213CU using the power button 3 Finish ...

Page 16: ...he device with the battery pack for the first time perform the following steps 1 Insert a fully charged battery pack into the Battery Slot 2 Lock the battery latch 3 Finish NOTE The system will not power on if the battery latch is not in the locked position ...

Page 17: ...imultaneously the system will boot from the PCMCIA Card DOS and enable legacy USB keyboard support NOTE This procedure should only be used for maintenance purpose or factory installation NOTE You may need to try several times if you are not familiar with this procedure NOTE BIOS supports the legacy USB keyboard initialization without hub But it will only be enabled after booting from the PCMCIA ca...

Page 18: ...UNG service and support website for image download request 1 Unscrew to release the IDE Compact Flash Card Cover 2 Remove the CompactFlash Card by pushing the bar and replace the system image file NK bin directly 3 Screw to tighten the cover Method 2 Use the software upgrade application to upgrade system image either from the Network or PCMCIA Card on the fly NOTE Software upgrade please check adv...

Page 19: ...II CompactFlash Cards 3 3V Users can use a CompactFlash Storage Card to store various files created by the TWN 5213CU Data stored on a storage card is retained even when you remove the card from or power off the TWN 5213CU which means a storage card can be used to port data between the device and a computer or other devices ...

Page 20: ...design desktop 2 Task Bar Right Side Start Menu Optimized Usage for Stylus Holding from the right hand side Larger space for task bar and icons than standard CE NET to enhance usability 3 Customized desktop and common controls 4 Offer the capability to switch to standard CE Shell Off Line For factory setting and SI Not for End User NOTE Please check advanced user configuration for detailed informa...

Page 21: ...ecalibrating the Touch Screen If you find that your TWN 5213CU is not responding properly to your taps you will need to recalibrate your screen Follow the instructions below 1 Start Menu Æ Control Panel 2 Choose Stylus Æ Calibration tab Æ Recalibrate ...

Page 22: ...TATUNG WebPAD TWN 5213CU User Guide Page 22 3 Screens 1 through 7 of device calibration ...

Page 23: ... user to fill in all the network information 2 Choose DHCP or Use IP address for basic networking setting 3 If the user chooses DHCP and the networking environment supports DHCP functionality a proper IP address will be automatically assigned to the device 4 If the user chooses Use IP Address in order to setup the networking the system will need the user to fill in the IP address Subnet Mask Gatew...

Page 24: ...0 Defining the Function Keys The TWN 5213CU offers different methods of button setting for the user to configure the four hardware buttons Choose and follow one of the methods below Method 1 Press to define functions for the hardware buttons The user can also assign it to launch the application of his her preference Method 2 Press to launch push to talk button This is reserved for future use The u...

Page 25: ...5 11 Using the Input Method TWN 5213CU provides an integrated input method of SoftKeyboard and Handwriting Pad for data input The user can access the SoftKeyboard by either pressing the Input Methods icon on the desktop or pushing hardware button ...

Page 26: ...the device Cold Boot Reset and Warm Boot Reset Cold Boot Method 1 The reset button is located on top of the TWN 5213CU Because cold boot will wipe out all data in the object stored remember to back up your data Method 2 You can choose to perform a system cold boot from the Control Panel Æ Device Reset Applet Æ Cold Reset ...

Page 27: ...NG WebPAD TWN 5213CU User Guide Page 27 Warm Boot Warm boot will keep all data system registry in the RAM You can choose to perform a system warm reset from the control panelÆdevice reset appletÆwarm reset ...

Page 28: ...lk about upgrading the system image changing the desktop and the auto launch function 6 1 Upgrading the System Image The TWN 5213CU offers two ways to upgrade the system image One way is to upgrade from a host device and the other is to upgrade from the CompactFlash Card Both methods are described below 6 1 1 Upgrading from the Host Step 1 Launch the upgrade from the directory StartÆFile ManagerÆW...

Page 29: ... 5213CU User Guide Page 29 Step 2 Choose Upgrade from Host from the system upgrade dialog box Step 3 Fill in the host computer directory including the folder with the system image file NK bin then press Next to continue ...

Page 30: ...y a warning message asking the user The system upgrade will update your system image now Do you want to continue Click Yes to continue Step 5 Network connection error message NOTE The remote host device should make the image folder to be shared Otherwise it will display a network connection error message ...

Page 31: ...n the username password and domain information then press the OK button The Windows CE networking dialog will pop up Press the OK button after fill in all the information Step 7 If all the information is correct it will start to copy the system image file NK bin from the host device to the RAM of the TWN 5213CU ...

Page 32: ...r Guide Page 32 Step 8 Once the downloading onto the RAM process is complete it will start to copy the system image file NK bin from the RAM to the CompactFlash card of TWN 5213CU Step 9 Click Finish to complete the system upgrade ...

Page 33: ...grade from the CompactFlash card the user has to confirm if the CompactFlash card has the system image file NK bin Otherwise the message No compact flash card found error message will pop up It will replace the system image file NK bin from the Storage Card to the IDE CompactFlash Card which will boot up the system ...

Page 34: ...integrators to reconfigure the system desktop by adding new web design without rebuild new image NOTE Please check with TATUNG representatives for more information about customization of the application environment 6 3 Auto Launching Function TWN 5213CU provides an opportunity for SI companies to automatically launch any application from the first system boot up The user should create a new folder...

Page 35: ...ww microsoft com NOTE Some applications written for Windows CE 3 0 or Windows CE 2 11 may not be run on the TWN 5213CU Users should check for compatibility before using the applications 7 1 Internet Explorer Before starting to use Internet Explorer users should create the connection with an Internet service provider ISP or network For proxy and LAN setting please go to ViewÆInternet OptionsÆConnec...

Page 36: ... the toolbar to help you go through a large content Web page by dragging the entire screen instead of clicking and dragging the scrollbar It will be more convenient for users when browsing web pages 1 Launch Internet Explorer To launch Windows Internet Explorer tap and then tap Internet Explorer or click on the icon of Internet Explorer on the desktop ...

Page 37: ...a Player Using Microsoft s Windows Media Player to play digital audio and video files that are stored on the storage card of the unit or on the network To launch Windows Media Player tap and then tap Media Player or click the icon of Media Player on the desktop ...

Page 38: ...oth locations 7 4 MSN Messenger MSN Messenger on the TWN 5213CU is an instant messaging program which allows you know who is online send and receive message conversation with groups of contacts To use MSN Messenger you must first obtain a Microsoft Passport account to use If you have a Hotmail or MSN account you already have a Microsoft Passport account To launch MSN Messenger tap then tap Messeng...

Page 39: ...TATUNG WebPAD TWN 5213CU User Guide Page 39 Step 2 Use your Hotmail or MSN account as your passport to register MSN Messenger Step 3 Get a NET Passport ...

Page 40: ...TATUNG WebPAD TWN 5213CU User Guide Page 40 Step 4 Get a NET Passport by filling in passport name and password Step 5 Finish ...

Page 41: ...cess point and the network is working properly NOTE Current application execution environment is not optimized for RDP connection such as input methods and buttons Please contact TATUNG representatives for specific version if your application domain is for RDP area NOTE For access point network setup please refer to Wireless Access Point user guide Step 1 Launch Remote Desktop Connection from the ...

Page 42: ...U User Guide Page 42 Step 3 After pressing the connect button filling in proper username and password and click OK button Step 4 During the RDP section the user can utilize all the applications on the device host from WebPAD ...

Page 43: ...ta input so users can choose and change the input method at any time To access the SoftKeyboard click on the input method icon from the center of the system tray Once the input method is selected the user can touch the relevant key as they need NOTE The TWN 5213CU integrates SoftKeyboard and Handwriting Pad so that the user may use both input methods simultaneously ...

Page 44: ...lities which will help the users to have better and more convenient system configurations based on their requirements Click on the Brightness icon on the left system tray to adjust the brightness of the TFT screen Click on the Volume icon on the left system tray to adjust the volume of WebPAD speaker ...

Page 45: ...ructions Click on the Battery and Time icon on the left system tray to display the remaining battery power The time displayed in the icon can only be changed from the Control Panel Click on the Task Manager icon on the right system tray and it will launch the Task Manager which allows the user to switch between open applications ...

Page 46: ...ebPAD TWN 5213CU User Guide Page 46 Click on the Start icon on the right system tray to launch the Start Menu Click on the Desktop icon on the right system tray to switch between the desktop and current display ...

Page 47: ...urrently the user can only resume operation from idle mode through the touch screen and hardware buttons 9 Playing of video clips on Media Player will hinder overall handwriting recognition performance 10 When the user quickly plugs and unplugs the PCMCIA storage card repeatedly sometimes the storage card becomes undetectable Close File Manager remove and reinsert the storage card will resolve the...

Page 48: ...e Purchase a new battery Auto turn off TWN 5213CU Check to see if the battery power is too low or out of power Check to see if the system is in the suspend mode Use the stylus to tap on the screen to check if the display activates Replace a charged battery or plug in the AC DC adapter to charge the battery TWN 5213CU cannot be turned on when not connected to AC power Make sure the battery pack is ...

Page 49: ...applet To remove the main and backup batteries wait for 5 minutes and then reinsert them To turn off sounds of TWN 5213CU The TWN 5213CU produces sounds such as warnings appointments screen taps and hardware button presses Try to optimize the battery life by running the setting applet and disable the volume and notifications functions Network Connection Problem Action Network connection problems M...

Page 50: ...CF compatible Miscellaneous Serial Adapter Socket Serial I O PC Card PCMCIA compatible Sandisk CompactFlash PC Card Adapter PCMCIA compatible Pretec CompactFlash PC Card Adapter PCMCIA compatible Miscellaneous PCMCI A Add on Adapter IBM Microdriver PC Card Adapter PCMCIA compatible AboCom CompactFlash Size Ethernet LAN Card CF compatible Network Ethernet Billionton 10 100 Base Fast Ehternet PCMCIA...

Page 51: ...ge 51 11 Support and Service Website You can obtain product information of Tatung WebPAD from our website http www tatungwebpad com This online service is provided free of charge you pay only for telephone charges and Internet service fees ...

Page 52: ...ation of Warranty The above warranty shall not apply to defects resulting from misuses unauthorized modification opening for any reason except to perform an official upgrade using an proper tools kit operation or storage outside the environmental specifications for the product the battery or damage caused by this battery in transit damage improper maintenance physical damage to the unit such as a ...

Page 53: ... The Tatung Software Product License Agreement shall govern the use of all software that is provided to you the customer as part of this Tatung product with the exception of Microsoft Software Microsoft Product are licensed to you under the Microsoft End User License Agreement EULA contained in the Microsoft documentation Any third party software supplier s warranty terms that may be found on line...

Page 54: ...f the transfer of all your rights and only if you obtain the prior agreement of the third party to be bound by the terms of this License Agreement Upon such a transfer you agree that your rights to the software are terminated and that you will either destroy all your copies and adaptations or deliver them to the third party Transfer to a U S government department or agency or to a prime or lower t...

Page 55: ...duct packaging shall supersede the Tatung Software Product Limited Warranty with regard to that third party software Ninety Day Limited Software Warranty Tatung warrants for a period of 90 days from the date of purchase that the software product will execute its programming instructions when all files are properly installed Tatung does not warrant that the software will be uninterrupted or error f...

Page 56: ...warranty of merchantability of fitness for a particular purpose is limited to the 90 day duration of this written warranty Limitation of Liability and Remedies The Remedies provided above are your sole and exclusive remedies In no event shall Tatung be liable for any direct indirect special incidental or consequential damages including lost profit whether based on warranty contract tort or any oth...

Page 57: ...es Declaration of Conformity Model Number TWN 5213CU Trade Name TATUNG CO Responsible Party TATUNG CO Address 22 Chung Shan N Rd Sec 3 Taipei Taiwan 104 R O C Telephone number 886 2 2586 7714 This device complies with the following Certifications UL 60950 FCC Part 15 TUV GSCE ...

Page 58: ...sures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the us...

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