Page 28 / 32 TATA Photon Wi-Fi SER8189_UG
Q: What if the user forgets their TATA Photon Wi-Fi SER8189 password?
A: The TATA Photon Wi-Fi SER8189 can be reset by powering on the device, remove the battery cover, and
depress the small button near the bottom of the battery using a paper clip or pen and hold for 3 seconds. The
Power LED will turn off-and-on twice to indicate reset is successful. The unit will power up with the factory default
configuration.
Q: What might the owner of the TATA Photon Wi-Fi SER8189 need to be aware of before sharing with multiple
devices?
A: With multiple devices or used as a temporary hotspot:
If there are several heavy data users on at the same time, you may notice a degradation in performance
Users are not allowed to access more than 5 devices to the TATA Photon Wi-Fi SER8189 in order to keep the
devices’ data speed stable enough to be communicated without a problem.
Be aware these users are contributing to your data usage. You may want to check your account online to see
how much of a difference it is making and how close you are to any usage caps that may apply under your
network connection plan.
If all are accessing TATA Photon Wi-Fi SER8189 that is using the battery, the battery will drain faster than the
average of 3 hours usage time for one user.
Q: Can a user connect the TATA Photon Wi-Fi SER8189 to their computer with a USB cable?
A: When the TATA Photon Wi-Fi SER8189 is tethered via a USB cable to a computer, the device will not function as
a hotspot. In this mode the TATA Photon Wi-Fi SER8189 can be charged, or re-charged only.
Q. What is the LAN port of TATA Photon Wi-Fi SER8189 can be used for?
A: The LAN Port of the TATA Photon Wi-Fi SER8189 is for users who have a laptop or desktop which does not have
WiFi capability.
Q: What is the average battery usage time?
A: The battery will have on average 3 hours of active use time when connected to a single device and will
discharge more rapidly as additional devices are connected (up to 5 WiFi devices are acceptable). There is 9 hours
of standby time.
Q: Why the TATA Photon Wi-Fi SER8189 turns off while in used and it wouldn’t turn on again?
A: The red solid power LED indicates the battery is below 20% and if it’s blinking, it indicates the TATA Photon Wi-
Fi SER8189 will turn off very soon. After the battery has run down, it turns off automatically. So you need to
charge the battery using AC-DC adaptor.
Please refer to the Quick Start Guide on page 12.
Q: How close does the user’s WiFi enabled device need to be from the TATA Photon Wi-Fi SER8189?
