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TASCAM 

TEAC Professional Division 
7733 Telegraph Road 
Montebello, CA  90640 
Phone (323) 726-0303 
Fax (323) 727-7632 

   

INSTALLATION INFORMATION 

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1.

      

IF ELECTING TO HAVE L.A. FACTORY SERVICE DO THE UPGRADE:

 

The requester will be responsible for labor charges (if the unit is out of 
warranty) and the cost of shipping the unit to and from our Los Angeles 
Factory Service location.  

Additional repair costs may be incurred for services requested other than the 
upgrade. 

The unit must be addressed to the following location in the following 
manner. 

TEAC AMERICA, Inc. 
(Factory Service) 
ATTN: DM-24 Upgrade Program 
7733 Telegraph Road 
Montebello, CA 90640

 

                    For Labor estimate or status, please contact Factory Service. 

(323) 727-7627 

or 

e-mail to: 

[email protected]

 

 

2. 

IF ELECTING TO HAVE A LOCAL SERVICE AGENCY DO THE UPGRADE:

 

 

To locate the nearest Authorized Service Agency, call (800) 447-8322.  

Follow the prompt to find the closest “TASCAM” agency (bypass the TEAC 
agency selection and press #3). 

Call the Agency and arrange for a convenient time to have the upgrade 
completed. They will inform you of any estimated labor charge. 

 

  

Summary of Contents for DM-24

Page 1: ...e upgrade Installation procedure 1 Turn the power off and remove the power cable from the wall socket before starting the installation TASCAM TEAC Professional Division 7733 Telegraph Road Montebello...

Page 2: ...sion 7733 Telegraph Road Montebello CA 90640 Phone 323 726 0303 Fax 323 727 7632 INSTALLATION INFORMATION 2 Raise the unit s top cover by removing 15 cover screws See Ex 1 Ex 1 5 SCREWS RIGHT SIDE 5 S...

Page 3: ...e 323 726 0303 Fax 323 727 7632 INSTALLATION INFORMATION 3 Detach the armrest by removing the 3 screws located underneath See Ex 2 4 To keep the top cover in a raised position partially insert a screw...

Page 4: ...g into the unit from the rear right side you will see the 3 I C s to be replaced See Ex 4 The EPROM can be removed by sliding the black plastic locking device in the direction shown below The holder t...

Page 5: ...PROM sockets it is imperative that they are removed and installed exactly as shown in the following photos REMOVAL To keep the PCB from flexing and possibly cracking provide support to the PCB while t...

Page 6: ...INFORMATION Remove the EPROM by placing the index finger of each hand on each end of the EPROM Applying equal pressure to both ends of the EPROM lift it STRAIGHT up and away from the socket NEVER REM...

Page 7: ...o CA 90640 Phone 323 726 0303 Fax 323 727 7632 INSTALLATION INFORMATION INSTALLATION Holding the EPROM firmly and parallel to the PCB place the EPROM STRAIGHT down into the socket Once again provide s...

Page 8: ...ad Montebello CA 90640 Phone 323 726 0303 Fax 323 727 7632 INSTALLATION INFORMATION 6 Confirm the new software version by simultaneously holding down the 2 ND F HIGH E Q and the LIBRARY buttons while...

Page 9: ...N 7 While in Diagnostics Mode using the cursor keys select SRAM INIT Press ENTER to select and ENTER again to perform the function Using the cursor keys select EXIT then press ENTER See Ex 6 8 Secure...

Page 10: ...rade The unit must be addressed to the following location in the following manner TEAC AMERICA Inc Factory Service ATTN DM 24 Upgrade Program 7733 Telegraph Road Montebello CA 90640 For Labor estimate...

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