11
Mobile Port Station
Troubleshooting
Device Not Working
• Make sure that the device is fully inserted into the correct
port on the port station.
• Plug the device into a different port on the port station. If it
still doesn’t work, test the device by connecting it directly to
your computer.
• Verify that you ran the Setup or Install program for the
device.
• Make sure that the device appears in Device Manager. For
more information refer to “Verifying Devices are Installed”
on page 11.
• Disconnect all devices from the port station and reconnect
them, one at a time. Check that each device works before
plugging in the next one.
Printer Not Found
If your parallel printer is not working, refer to “Checking and
Redirecting the Printer Port Settings” on page 8 for
instructions on how to verify and change the port settings.
Verifying Devices are Installed
You can view the devices installed on the port station from the
Device Manager window in System Properties.
To access Device Manager for the Windows
®
98/Me operating
system, right-click
My Computer
,
Properties
, and then click
the
Device Manager
tab.