SilverCrest SBTV 3.2 A1
32 - English
12. Notes on guarantee and service
Dear Customer,
This device is sold with three years warranty from the date of purchase. In the event of product
defects, you have legal rights towards the seller. These statutory rights are not restricted by our
warranty as described below.
Warranty conditions
The warranty period commences upon the date of purchase. Please keep the original receipt in
a safe place as it is required as proof of purchase. If any material or manufacturing faults occur
within three years of purchase of this product, we will repair or replace the product free of
charge as we deem appropriate.
Warranty period and legal warranty rights
The warranty period is not extended in the event of a warranty claim. This also applies to
replaced and repaired parts. Any damage or defects discovered upon purchase must be
reported immediately when the product has been unpacked. Any repairs required after the
warranty period will be subject to charge.
Scope of warranty
The device was carefully manufactured in compliance with stringent quality guidelines and
subjected to thorough testing before it left the works. The warranty applies to material and
manufacturing faults. This warranty does not cover product components which are subject to
normal wear and which can therefore be regarded as wearing parts, or damage to fragile
components such as switches, rechargeable batteries or components made of glass. This
warranty is void if the product is damaged, incorrectly used or serviced. To ensure correct use
of the product, always comply fully with all instructions contained in the user manual. The
warnings and recommendations in the user manual regarding correct and incorrect use and
handling of the product must always be observed and complied with. The product is solely
designed for private use and is not suitable for commercial applications. The warranty is
rendered void in the event of incorrect handling and misuse, if it is subjected to force, and also
if any person other than our authorised service technicians interfere with the device. No new
warranty period commences if the product is repaired or replaced.
Submitting warranty claims
To ensure speedy handling of your complaint, please note the following:
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