Tapco THUMP TH-15A Owner'S Manual Download Page 15

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TAPCO LIMITED WARRANTY

LOUD Technologies Inc. warrants all materials, workmanship

and proper operation of this product for a period of one
year from the original date of purchase. You may purchase
an additional 24-month Extended Warranty (for a total of
36 months of coverage). Visit our website and follow the
“Register It” links for details (www.tapcoworld.com). If any
defects are found in the materials or workmanship or if the
product fails to function properly during the applicable
warranty period, LOUD Technologies, at its option, will
repair or replace the product. This warranty applies only to
equipment sold and delivered within the U.S. and Canada
by LOUD Technologies Inc. or its authorized dealers.

For faster processing, please register online, or you can mail

in the product registration card.

Unauthorized service, repairs, or modification of TAPCO

products will void this warranty. To obtain repairs or
replacement under warranty, you must have a copy of your
sales receipt from the authorized TAPCO dealer where you
purchased the product. It is necessary to establish purchase
date and determine whether your TAPCO product is within
the warranty period.

To obtain warranty repair or replacement:

Call TAPCO Technical Support at 877/827-2669, 7 AM

to 5 PM Monday through Friday (Pacific Time) to get
authorization for repair or replacement. Alternately, go
to the TAPCO website, click “Talk To Us,” and follow the
instructions for reporting a warranty issue and submitting a
request for an advance replacement.

. Advance Replacement:

TAPCO will ship a replacement

unit to you along with an invoice for the suggested retail
price of the replacement unit. You must return the defective
unit immediately to cancel the invoice. If you do not return
the defective unit within 30 days, you must pay the full
amount stated in the invoice to satisfy your debt.

3. Repair:

When you call TAPCO Technical Support, explain

the problem and obtain a Service Request Number. Have
your TAPCO product’s serial number ready.

You must

have a Service Request Number before you can obtain

factory-authorized service.

• Pack the product in its original shipping carton. Also include

a note explaining exactly how to duplicate the problem, a
copy of the sales receipt with price and date showing, your
daytime phone number and return street address (no P.O.
boxes or route numbers, please!), and the Service Request
Number. If we cannot duplicate the problem or establish
the starting date of your Limited Warranty, we may, at our
option, charge for service time and parts.

• Ship the product in its original shipping carton,

freight

prepaid

to the authorized service center. Write the Service

Request Number in

BIG PRINT

on top of the box. The

address of your closest authorized service center will be
given to you by Technical Support, or it may be obtained
from our website. Once it’s repaired, the authorized service
center will ship it back by ground shipping, pre-paid (if it
qualified as a warranty repair).

Note:

Under the terms of the warranty, you must ship or

drop-off the unit to an authorized service center. The return
ground shipment is covered for those units deemed by us to
be under warranty.

Note:

You must have a sales receipt from an authorized

TAPCO dealer for your unit to be considered for warranty
repair.

IMPORTANT: Make sure that the Service Request
Number is plainly written on the shipping carton.
No receipt, no warranty service.

LOUD Technologies reserves the right to inspect any

products that may be the subject of any warranty
claims before repair or replacement is carried out. LOUD
Technologies may, at our option, require proof of the original
date of purchase in the form of a dated copy of the original
dealer’s invoice or sales receipt. Final determination of
warranty coverage lies solely with LOUD Technologies.

Any products returned to one of the LOUD Technologies

factory-authorized service centers, and deemed eligible
for repair or replacement under the terms of this warranty
will be repaired or replaced. LOUD Technologies and its
authorized service centers may use refurbished parts for
repair or replacement of any product. Products returned
to LOUD Technologies that do not meet the terms of this
Warranty will not be repaired unless payment is received
for labor, materials, return freight, and insurance. Products
repaired under warranty will be returned freight prepaid by
LOUD Technologies to any location within the boundaries of
the USA or Canada.

LOUD Technologies warrants all repairs performed for

90 days or for the remainder of the warranty period. This
warranty does not extend to damage resulting from
improper installation, misuse, neglect or abuse, or to
exterior appearance. This warranty is recognized only if the
inspection seals and serial number on the unit have not
been defaced or removed.

LOUD Technologies assumes no responsibility for the

timeliness of repairs performed by an authorized service
center.

This warranty is extended to the original purchaser.

This warranty may be transferred to anyone who may
subsequently purchase this product within the applicable
warranty period for a nominal fee (extended warranties
are not transferable). A copy of the original sales receipt is
required to obtain warranty repairs or replacement.

This is your sole warranty. LOUD Technologies does not

authorize any third party, including any dealer or sales
representative, to assume any liability on behalf of
LOUD Technologies or to make any warranty for LOUD
Technologies Inc.

THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE WARRANTY

GIVEN BY LOUD TECHNOLOGIES INC. AND IS IN LIEU OF ALL
OTHER WARRANTIES, EXPRESS AND IMPLIED, INCLUDING
THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. THE WARRANTY GIVEN ON THIS PAGE
SHALL BE STRICTLY LIMITED IN DURATION TO ONE YEAR FROM
THE DATE OF ORIGINAL PURCHASE FROM AN AUTHORIZED
TAPCO DEALER. UPON EXPIRATION OF THE APPLICABLE
WARRANTY PERIOD, LOUD TECHNOLOGIES INC. SHALL
HAVE NO FURTHER WARRANTY OBLIGATION OF ANY KIND.
LOUD TECHNOLOGIES INC. SHALL NOT BE LIABLE FOR ANY
INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT
MAY RESULT FROM ANY DEFECT IN THE TAPCO PRODUCT OR
ANY WARRANTY CLAIM. Some states do not allow exclusion
or limitation of incidental, special, or consequential
damages or a limitation on how long warranties last, so
some of the above limitations and exclusions may not apply
to you. This warranty provides specific legal rights and you
may have other rights, which vary from state to state.