6
TROUBLESHOOTING
GUIDE
Problem
Possible Causes
Solution
Not properly plugged in
Power failure or no power is passing through the unit
The temperature knob is set to the “OFF” position
The door is being opened too frequently
The refrigerator is too full loaded
The temperature is set too warm
Warm and hot foods are stored
The door is opened too often or not closed properly
The door is slightly open
Refrigerants circulating in the refrigerant lines
The refrigerator is not on a level surface
The gaskets are dirty
Make sure the refrigerator is connected to a powered electrical outlet
Check the power, and make sure that your circuit breaker or fuse is working properly
Turn the knob to MIN, MED or MAX as desired
Reduce the frequency and shorten the time of opening the door
Try not to store too many foods
Adjust the temperature to a lower setting
Allow hot foods cool to room temperature before storage
Reduce the frequency and shorten the time of opening the door
Close the refrigerator properly
It is normal and will not affect the cooling effect and operation
Place the refrigerator on a level and sturdy ground
Clean the gaskets regularly
If problems persist, contact
the Customer Support at
12
13
Refrigerator does
not operate
Refrigerator is not
cool enough
Moisture build-up
on inside walls
Airflow sound
during operation
Door is not close
completely
