#
Problem
Solution
1
Digital Picture Frame does-
n’t power on.
•
The power cord to the unit is not securely in-
serted.
•
Make sure you connect the AC adapter to the
frame properly. When you connect the AC
adapter to the frame and power up the unit,
even without a memory card, you should see a
blank white screen. If you don’t see the lit
screen, check if the power is connected to the
Digital Picture Frame and make sure it is se-
curely attached.
2
Cannot access Main Menu.
•
Memory card is not inserted correctly.
•
Verify that the way you inserted the card is
correct. Make sure the front label of the memory
card is facing AWAY from you. Do not force the
memory card into the slot.
•
Make sure there is at least one supported photo,
music, or video file on the memory card.
•
Compatible Photo format: JPEG, JPG
•
Compatible Music format: MP3
•
Compatible Video formats: MPG1.
3
Photo or thumbnails do not
appear after selecting the
Thumbnail Selection
Screen.
Incompatible file.
•
The digital frame is compatible with the JPEG
file format only. The device does not support
TIFF, BMP, GIF, etc.
•
There are variations of the JPEG file
(progressive, and gray scale). This frame will not
play these two JPEG variations.
•
If you alter / edit the photo with application such
as Photoshop, the file type to the format of the
editing software. This may cause the
“incompatible” file message.
•
Use the “Save As” feature and select either JPG
or JPEG from the drop down menu below the file
name box. This option may vary by program,
and it is recommended that you consult your
photo editing software manual.
•
When you rename your photo, try to avoid using
punctuation, spaces, and special characters.
This will prevent the frame from believing that
the photo is of a different file type.
Page 14
5 Troubleshooting
Tao
Problem
Solution
Digital Picture Frame
doesn’t power on.
· The power cord to the unit is not securely inserted.
· Make sure you connect the AC adapter to the frame properly.
When you connect the AC adapter to the frame and power
up the unit, even without a memory card, you should see a
blank white screen. If you don’t see the lit screen, check if
the power is connected to the Digital Picture Frame and
make sure it is securely attached.
Files do not display.
· Memory card is not inserted correctly.
· Verify that the way you inserted the card is correct. Make sure
the front label of the memory card is facing AWAY from
you. Do not force the memory card into the slot.
· Make sure there is at least one supported photo, music, or
video file on the memory card.
· Compatible Photo format: JPEG, JPG
· Compatible Music format: MP3
· Compatible Video formats: Motion JPG.
Photo or thumbnails do
not appear after select-
ing the Thumbnail
Selection Screen.
Incompatible file.
· The digital frame is compatible with the JPEG file format only.
The device does not support TIFF, BMP, GIF, etc.
· There are variations of the JPEG file (progressive, and gray
scale). This frame will not play these two JPEG variations.
· If you alter / edit the photo with application such as Photo-
shop, the file type to the format of the editing software.
This may cause the “incompatible” file message.
· Use the “Save As” feature and select either JPG or JPEG from
the drop down menu below the file name box. This option
may vary by program, and it is recommended that you
consult your photo editing software manual.
· When you rename your photo, try to avoid using punctuation,
spaces, and special characters. This will prevent the
frame from believing that the photo is of a different file
type.
Video file is choppy.
Video does not play
properly.
· Memory card speed is slow.
· Make sure you use a high-speed memory card to play video
files.
www.taoelectronics.com
2 Getting Started
2.1 Powering and Connecting
•
Remove the protective film covering the LCD screen by lifting the pull tab.
•
Plug the included AC Power Adapter into the frame, and then into a standard
110-220 volt AC electrical outlet.
•
Power on the Digital Photo Frame by pressing the power button on the remote
control or the frame.
•
If there are photos stored in the internal memory or on an inserted memory
card, a slideshow will begin.
•
If the internal memory does not have stored photos, you will be prompted with
the main menu.
2.2 Adjusting the Viewing Angle
The digital LCD panel has a viewing angle of approximately 25 degrees in either
direction. You can achieve a better viewing angle by adjusting the frame stand
height.
•
Extend the frame stand to a position for greatest stability.
•
Extend or retract the strand by pushing the tab on the stand, and adjusting the
length.
•
Release the tab to lock the frame into position.
5x7, 8x10 frames
: See above.
Photo Clock
: Memory card functions not applicable.
5x7, 8x10 frames
: See above.
Photo Clock
: Not applicable.
Figure 1
Powering Unit
Page 7
Tao
Copyright ©2007 TAO Electronics, Inc. All Rights Reserved