Tannoy SENSYS DCC Service Manual Download Page 10

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Customer Complaint / Fault Report

Internal Use Only:

Warranty Decision:

Source Area:

Report No:

Customer Section:

Product Description:

Part Number:

Date:

Customer / Distributor:

20-Digit Product Barcode Number (MANDATORY):

Detailed description of problem/ fault (MANDATORY):

Insert pictures below:

Please be aware that we cannot accept field-failure reports that do not have mandatory sections
completed.

Page 9

Summary of Contents for SENSYS DCC

Page 1: ...SENSYS DCC SERVICE MANUAL...

Page 2: ...Page 3 Instructions For faultfinding assembly disassembly Page 4 Spares Drawing All spare parts available to order for your loudspeaker as well as additional spares including the likes of spikes feet...

Page 3: ...cs instructions for assembly disassembly faultfinding spares drawings parts lists as well as a detailed explanation of how to go about returning parts under warranty For further information regarding...

Page 4: ...1 00 25 micron titanium dome neodymium magnet system Dual Concentric high frequency 25mm 1 00 25 micron titanium dome neodymium magnet system Dual Concentric low frequency 1 x 165mm 6 50 CROSSOVER Fr...

Page 5: ...though they may not be the source of the fault It is important to trace the cause of the problem as accurately as possible A fault heard on one source only CD or tape for instance is most unlikely to...

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Page 9: ...tion will be taken 3 We Cannot authorise the supply of spare parts free of charge or under warranty without complete information as to the nature of the failure 4 You Are required to hold all parts fo...

Page 10: ...mer Section Product Description Part Number Date Customer Distributor 20 Digit Product Barcode Number MANDATORY Detailed description of problem fault MANDATORY Insert pictures below Please be aware th...

Page 11: ...wires Excessive amplifier power connection to low frequency or midrange amplifier in active system Leadout to coil joint failure solder Excessive amplifier power generating excessive temperatures whic...

Page 12: ...r and send you an Export Returns Authorization Form by fax or e mail 3 YOU Fill in all the relevant details in the form and send it to Tannoy before arranging shipment 4 WE On return of the completed...

Page 13: ...annoy Ltd or its authorised Distributor or Service Agent will make the determination of the cause of failure based on physical inspection of the failed parts If you suspect a problem with your loudspe...

Page 14: ...NOTES Page 13...

Page 15: ...NOTES Page 14...

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