25
GB
GB
Troubleshooting
If Necessary
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Problem
Solution
Please check the following before requesting repair.
“------” is displayed.
Error with zeroing
The weight value
does not stabilize.
Measurement
Display
Error with
impedance
measurement
•Hold the handgrips and electrodes firmly with
fingers and palms.
•Stand barefoot on the platform for
measurement.
•If the soles of the feet are dry, use the included
dropper to apply about 0.5 ml of water before
measurement.
•Check the input details.
•Turn off the power and remove anything on
the platform, then turn on the power and try
measuring again.
•Confirm that the power is connected correctly.
•The measured weight exceeds weighing capac-
ity.
•Is the equipment placed on a vibrating
surface?
•Is the measuring platform tilted?
•Is something blocking the gap in the
measuring platform?
•Remove any inserted objects.
Nothing is displayed,
even when the power
is turned on.
