Tandberg Data
Troubleshooting
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6-3
Tandberg Viking FS-1600 Series NAS Hardware User Manual
The Viking FS-1600 Series NAS appliance cannot be accessed from a
browser.
•
Make sure that the network cable is connected correctly.
•
Make sure that the LINK LED and ACT LED are lit.
•
Make sure that the IP address entered on the browser is correct.
•
Make sure that no other networked device is using the same IP
address as the appliance.
•
Make sure that the network cable is not damaged.
•
Make sure that there is no problem with the connection between the
network hub and the computer, appliance, or hub connectors.
The FS-1600 Series NAS appliance cannot read the CD/DVD information.
•
Make sure that you are using the correct type of disc.
•
Make sure the CD/DVD is correctly inserted in the drive.
•
Make sure that the CD/DVD is clean and is not scratched.
A new peripheral is not working correctly.
•
Make sure that the cables for the new peripherals are firmly
connected and that the pins are not bent.
•
See the documentation that came with the new peripheral to see if
any device drivers need to be installed.
•
Make sure that the network status indicator lights up.
•
Check the cabling and network equipment for the correct
connection.
•
Reinstall the network drivers.
A peripheral device connected to a USB connector does not work.
•
Reduce the number of external devices connected to a USB hub.
•
See the documentation that comes with the device.
FS-1600 Series NAS appliance cannot eject disc drive tray
•
Insert the tip of a straightened paper clip into the manual eject hole
of the disc drive tray.