background image

D14637.01—MARCH 2010 

6

TANDBERG Quick Set C20/C20 Plus and Profiles using C20

Administrator guide

Contents

Introduction

Advanced configuration

Password protection

About monitors

Appendices

Contact us

www.tandberg.com

Video enhancements,

 continued...

New encoding and decoding resolutions

• 

WUXGA (1920*1200)

• 

In dual stream Codec C20 is limited to WXGA

Letterbox removal
The system will detect letterboxing or pillar boxing and scale the 
image to fit the screen. If the system receives a 4/3 image with 
letterboxing (16/9), it will scale the image to fit the entire screen.

Improved video layout control
It is now possible to configure which layout family to be used as 
default in any system state. This allows for having default self view 
on the second monitor for dual monitor systems.
This functionality has to be configured using the API (dataport).

Improved packet loss resilience
The packet loss concealment has been improved, which provides 
noticeable better performance over previous software versions in 
packet loss environments.

ClearPath (Experimental mode)
Available in TC3.0 in the Experimental menu as a technology 
preview, and should only be used for demonstration purposes. 
ClearPath is TANDBERG’s solution to minimize the negative 
effects of packet loss in a non-optimal network. 
Must be enabled from the API or GUI. See the: Experimental 
Conference PacketLossResilience configuration.

Multiway

Multiway™ conferencing enables video endpoint users to 
introduce a 3rd party into an existing call. It can be used in the 
following situations:

• 

You want to add someone else to your existing call.

• 

You are called by a 3rd party while already in a call and you 
want to include that person in the call.

Camera

With the TC3.0.0 release, the PrecisionHD 1080p camera will 
automatically be upgraded to camera software release ID40056. 
Included in this release is:

• 

Ability to set DHCP to on over Visca. 

• 

Added visca commands for changing integration time manually 
between 50 and 60Hz. To be used if the camera is not able to 
detect the power frequency.

Contact us

Contents

Introduction

Advanced configuration

Password protection

About monitors

Appendices

Introduction

Summary of Contents for Codec C90, Codec C60, Codec C40

Page 1: ...ion Advanced configuration Password protection About monitors Appendices Contact us www tandberg com Software version TC3 0 MARCH 2010 Administrator guide For TANDBERG Quick Set C20 C20 Plus and Profile 42 using C20 Contact us Contents Introduction Advanced configuration Password protection About monitors Appendices ...

Page 2: ...twork settings 15 The Network Services settings 18 The Phonebook settings 20 The Provisioning settings 21 The Serial Port settings 21 The SIP Profile settings 22 The Standby settings 23 The System Unit settings 24 The Time settings 24 The Video settings 25 The Experimental menu 30 What s in this guide Password protection Password protection 32 Setting the codec administrator password 32 Setting th...

Page 3: ...trator guide Contents Introduction Advanced configuration Password protection About monitors Appendices Contact us www tandberg com www tandberg com Chapter 1 Introduction Contact us Contents Introduction Advanced configuration Password protection About monitors Appendices Introduction ...

Page 4: ...t to change at any time without notice by TANDBERG Every effort has been made to supply complete and accurate information in this Guide however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document TANDBERG is a registered trademark belonging to Tandberg ASA Other trademarks used in this document are the property of their respective holders...

Page 5: ...ing receiving 30 or 60 frames per second As this is just an indicator and not a proper frame rate counter it will not show accurate sent or received frame rate However you will be able to see if the system is now sending or receiving 60 frames per second Autocomplete When starting to type in a number in the call dialog box it will now provide matches from recent calls corporate phonebook and local...

Page 6: ...revious software versions in packet loss environments ClearPath Experimental mode Available in TC3 0 in the Experimental menu as a technology preview and should only be used for demonstration purposes ClearPath is TANDBERG s solution to minimize the negative effects of packet loss in a non optimal network Must be enabled from the API or GUI See the Experimental Conference PacketLossResilience conf...

Page 7: ...D 1080p camera Full HD Camera designed for visual communication with 12 x optical zoom Fast and precise pan tilt and zoom Monitor 42 Full HD LCD 16 9 1080 x 1920 resolution Audio module Wide band audio module supporting 20 kHz AAC LD 1 echo canceller Audio amplifier Optimized DNAM for TANDBERG Profile providing crystal clear and natural audio Microphones 2 x Microphones Remote control TANDBERG Rem...

Page 8: ...0 includes a TANDBERG Codec C20 PrecisionHD 1080p 4X zoom camera Performance Mic 20 and remote control Simply add to any HD display and be ready to meet TANDBERG Quick Set C20plus The TANDBERG Quick Set C20 includes a TANDBERG Codec C20 PrecisionHD 1080p 12X zoom camera Performance Mic 20 and remote control Simply add to any HD display and be ready to meet Design features Transforms a flat panel d...

Page 9: ...e Contents Introduction Advanced configuration Password protection About monitors Appendices Contact us www tandberg com www tandberg com Chapter 2 Advanced configuration settings Contact us Contents Introduction Advanced configuration Password protection About monitors Appendices Advanced config ...

Page 10: ...n the Home menu on screen and go to Settings Advanced Advanced configuration The examples shows either the default value or an example of a value Cameras PowerLine Frequency Applies to cameras supporting PowerLine frequency anti flickering i e PrecisionHD 1080p cameras Valuespace Auto 50Hz 60Hz Auto Set to Auto to enable power frequency auto detection in the camera 50Hz 60Hz Set to 50Hz or 60Hz Ex...

Page 11: ...nHD 1080p camera Valuespace Auto Manual Auto Auto is the default and the recommended setting Manual In severe light conditions you may switch mode to manual and specify explicitly which gamma table to use by setting the Gamma Level Example Cameras Camera 1 Gamma Mode Auto Cameras Camera 1 1 IrSensor The Camera IR setting determines whether the infrared receiver at the camera should be enabled or n...

Page 12: ...all calls are disconnected Example Conference 1 MicUnmuteOnDisconnect On Conference 1 1 DoNotDisturb Mode The Do Not Disturb setting determines whether or not there should be an alert on incoming calls Valuespace On Off On Set to On when you want no alert to incoming calls The calling side will receive a busy signal when trying to call the codec Off This is the default setting The DoNotDisturb is ...

Page 13: ...erence 1 1 VideoBandwidth Mode In Dynamic mode the available transmit bandwidth for the video channels is distributed among the currently active channels This means that the main video channels will use the bandwidth of the presentation channel if there is no active presentation In Static mode the bandwidth is assigned to each video channel even if it is not active Valuespace Dynamic Static Dynami...

Page 14: ...uthentication Mode Off H323 Profile 1 1 CallSetup Mode The H 323 Call Setup Mode defines whether to use a Gatekeeper or Direct calling when establishing H323 calls NOTE Direct H 323 calls can be made even though the H 323 Call Setup Mode is set to Gatekeeper Valuespace Direct Gatekeeper Direct An IP address must be used when dialling in order to make the H323 call Gatekeeper The system will use a ...

Page 15: ...given within a static predefined range 5555 6555 Example H323 Profile 1 PortAllocation Dynamic Network 1 1 Assignment Defines whether to use DHCP or Static IP assignment Changes to this setting requires a restart of the codec Valuespace Static DHCP Static The IP Address Subnet Mask and Default Gateway for the system must be specified in the respective address fields DHCP The system adresses are au...

Page 16: ...work 1 IEEE8021X Eap TTLS On Network 1 1 IEEE8021X Identity The 802 1X Identity is the user name needed for 802 1X authentication Valuespace S 0 64 Format String with a maximum of 64 characters Example Network 1 IEEE8021X Identity Network 1 1 IEEE8021X Mode The system may be connected to an IEEE 802 1X LAN network with a port based network access control that is used to provide authenticated netwo...

Page 17: ...om 0 to 63 for the packets The higher the number the higher the priority These priorities might be overridden when packets are leaving the network controlled by the local network administrator Valuespace 0 63 Data A recommended value is DiffServ Code Point DSCP AF23 which equals the value 22 If in doubt contact your network administrator Range 0 63 Example Network 1 IPv4 QoS Diffserv Data 0 Networ...

Page 18: ... you are called by a 3rd party while already in a call and you want to include that person in the call Requirements The TANDBERG Codec C20 must be running TC3 0 or later TANDBERG VCS version X5 or later and TANDBERG Codian MCU version 3 1 or later Endpoints invited to join the Multiway conference must support the H 323 routeToMC facility message if in an H 323 call or SIP REFER message if in a SIP...

Page 19: ...queried every 24th hour for time updates The time will be displayed on the top of the screen The system will use the time to timestamp messages transmitted to Gatekeepers or Border Controllers requiring H 235 authentication The system will use the time to timestamp messages transmitted to Gatekeepers or Border Controllers that requires H 235 authentication It is also used for timestamping Placed C...

Page 20: ...ent data in the form of variables on the managed systems which describe the system configuration These variables can then be queried set to ReadOnly and sometimes set set to ReadWrite by managing applications Valuespace Off ReadOnly ReadWrite Off Set to Off when you want to disable the SNMP network service ReadOnly Set to ReadOnly when you want to enable the SNMP network service for queries only R...

Page 21: ... external management SystemManagementService asmx Provisioning ExternalManager Protocol Determines whether or not to use secure management Valuespace HTTP HTTPS HTTP Set to HTTP to disable secure management Requires HTTP to be enabled in the Network Services HTTP Mode setting HTTPS Set to HTTPS to enable secure management Requires HTTPS to be enabled in the Network Services HTTPS Mode setting Exam...

Page 22: ...ssible to use a fully qualified domain name or an IP address The default port is 5060 for TCP and UDP but another one can be provided If Outbound is enabled multiple proxies can be addressed Valuespace S 0 255 Format Compact string with a maximum of 255 characters Example SIP Profile 1 Proxy 1 Address SIP Profile 1 1 Proxy 1 4 Discovery Select if the SIP Proxy address is to be obtained manually or...

Page 23: ... Control On Standby Delay Define how long in minutes the system shall be in idle mode before it goes into standby mode Requires the Standby Control to be enabled Valuespace 1 480 Range 1 480 minutes Example Standby Delay 10 Standby StandbyAction NEW TC2 1 Decide what the system is going to do when going into standby mode Valuespace Noneapi examplerivacyPosition None No action PrivacyPosition Turns...

Page 24: ...the language for the GUI Graphical User Interface Valuespace English Norwegian Swedish German French Italian Japanese Russian Spanish Korean Finnish ChineseSimplified ChineseTraditional PortugueseBrazilian Turkish Polish Danish Dutch Select a language for the menus on screen Example SystemUnit MenuLanguage English SystemUnit Name Enter a System Name to define a name of the system unit If the H 323...

Page 25: ...anberra Melbourne Sydney GMT 11 00 Magadan Solomon Is New Caledonia GMT 12 00 Fiji Kamchatka Marshall Is GMT 12 00 Auckland Wellington GMT 13 00 Nuku alofa Set the time zone Example Time Zone GMT Greenwich Mean Time Dublin Edinburgh Lisbon London Video DefaultPresentationSource Define which video input source shall be used as the default presentation source e g when you press the Presentation key ...

Page 26: ...idly the system should increase the transmitted resolution when increasing bandwidth For instance if the source is a camera input is 1920x1080p60 the system will transmit 1920x720p60 at about 2 2Mb sec and above with this setting set to normal but will will transmit 1920x720p60 at about 1 1Mb sec and above with this setting set to high In general you could choose medium or high if you have good qu...

Page 27: ...nce in aspect ratio between the video input source and the target image frame is less than the ScaleToFrameThrshold configuration in percent the image is stretched to fit Unless the system will maintain the original aspect ratio MaintainAspectRatio Will maintain the aspect ratio of the input source and fill in black in the rest of the frame letter boxing or pillar boxing StretchToFit Will stretch ...

Page 28: ...itor is not connected then you cannot see any menus information or icons on the screen To move the OSD output to the first monitor press the following shortcut sequence on the remote control Press the Disconnect key followed by 0 x where x is output 1 or 2 Valuespace 1 2 Range Select 1 for HDMI 1 output or select 2 for HDMI 2 output Example Video OSD Output 1 Video OSD TodaysBookings This setting ...

Page 29: ...nes whether or not the main video source selfview should be displayed on screen Valuespace On Off On Set to On when you want selfview to be displayed on screen Off Set to Off when you do not want selfview to be displayed on screen Example Video Selfview On Video WallPaper The Video Wallpaper setting determines whether or not a background picture should be displayed on screen when idle Valuespace N...

Page 30: ...l settings can be used as is and will not be further documented NOTE The Experimental settings WILL change Valuespace S 0 255 Example Experimental CustomSoftbuttons State 1 Softbutton 1 Value Experimental SoftwareUpgrade Mode The Experimental settings can be used as is and will not be further documented NOTE The Experimental settings WILL change Valuespace Auto Manual Example Experimental Software...

Page 31: ... guide Contents Introduction Advanced configuration Password protection About monitors Appendices Contact us www tandberg com www tandberg com Chapter 3 Password protection Contact us Contents Introduction Advanced configuration Password protection About monitors Appendices Password protection ...

Page 32: ...rface ssh telnet or scp 2 Login to the codec with the required user name admin and password 3 Run the following API command with a blank password xCommand SystemUnit AdminPassword Set Password 4 Reboot the codec Password protection The system can be password protected in three ways The Advanced menu can be password protected with a menu password The Codec can be password protected with an administ...

Page 33: ...rator guide Contents Introduction Advanced configuration Password protection About monitors Appendices Contact us www tandberg com www tandberg com Chapter 4 About monitors Contact us Contents Introduction Advanced configuration Password protection About monitors Appendices About monitors ...

Page 34: ... remote control When connecting the main monitor to the HDMI 2 output you must move the OSD to this output If you cannot see any menu on screen you must run a key sequence on the remote control The menu on screen icons and other information OSD on screen display will be moved to the selected output Check which connector the monitor is connected to and run the following key sequence on the remote c...

Page 35: ...nistrator guide Contents Introduction Advanced configuration Password protection About monitors Appendices Contact us www tandberg com www tandberg com Chapter 5 Appendices Contact us Contents Introduction Advanced configuration Password protection About monitors Appendices Appendices ...

Page 36: ... Settings Advanced Advanced settings Camera High 720p60 Typically used in dedicated video conferencing rooms Requires good lighting conditions for a good overall experience Under ideal conditions the bandwidth requirements can be reduced by up to 50 Medium w576p60 Typically used in rooms with better than normal and consistent lighting The bandwidth requirements can be reduced by up to 25 Normal w4...

Page 37: ...status of the codec When the LED is OFF the codec is Off The LED flashes green during the boot up and shut down of the codec The LED pulses green when the infrared IR port is activated This will occur when the remote control is in use The LED is steady green when the codec is On in Standby mode or in Presentation mode When the LED is red this indicates an Error has occurred Power Call IR Alarm inf...

Page 38: ...Control port provides 12 V DC 1 A to the main camera DVI I input for PC DVI I socket digital analog video input for PC presentations HDMI input for camera HDMI socket digital video input for camera HDMI output for the main monitor HDMI socket digital video and audio output for the main monitor HDMI output for the second monitor HDMI socket digital video output for the second monitor Power socket T...

Page 39: ...ble Signal name RJ 45 pin D SUB pin 12V DC 1 Twisted pair 4 GND 2 5 RX 3 Twisted pair 2 TX 6 3 NC 4 Twisted pair 1 NC 5 6 GND 7 Twisted pair 5 12V DC 8 4 Pin out VISCA camera control RJ11 8 pins shielded modular jack Pin Signal name 8 12V presence 2 8mA current source when connected in daisy chain 7 GND 6 TXD out 5 NC no connect 4 NC no connect 3 RXD in 2 GND 1 12V Codec C20 audio connectors Jack ...

Page 40: ...c setup when connecting the monitor PC camera microphone loudspeakers if applicable LAN and line voltage to the TANDBERG Codec C20 CAUTION In order to be able to use the system for video calls all orange colored sockets must be connected The codec must be switched off and disconnected from the line voltage whenever connecting or disconnecting other equipment HDMI HDMI Contact us Contents Introduct...

Page 41: ...type 215002 Push and twist anti clockvice to release TANDBERG DNAM for Profile 42 The TANDBERG DNAM Digital Natural Audio Module is built on two specially designed and separate modules the amplifier and the loudspeaker cabinet The DNAM Loudspeaker 3 way Center Loudspeaker system Frequency range 50Hz 20kHz 2 x 100 mm low and midrange loudspeaker 8 Ohms nominal excellent quality SEAS Prestige series...

Page 42: ...Set C20 C20 Plus For an official signed version of this document or details regarding documentation from the technical construction file please contact TANDBERG EC Declaration of conformity MANUFACTURER TANDBERG Telecom AS PRODUCT NAME TANDBERG Codec C20 TYPE NUMBER TTC7 18 DESCRIPTION Video Conferencing Equipment DIRECTIVES This equipment complies with LVD 2006 95 EC EMC 2004 108 EC HARMONIZED ST...

Page 43: ...Introduction Advanced configuration Password protection About monitors Appendices Contact us www tandberg com China RoHS table This products described in this guide complies with the Chineese RoHS Contact us Contents Introduction Advanced configuration Password protection About monitors Appendices Appendices ...

Page 44: ...del with SDP RFC 3311 UPDATE method RFC 3361 DHCP Option for SIP Servers RFC 3420 Internet Media Type message sipfrag RFC 3515 Refer method RFC 3550 RTP A Transport Protocol for Real Time Applications RFC 3581 Symmetric Response Routing RFC 3605 RTCP attribute in SDP RFC 3711 The Secure Real time Transport Protocol SRTP RFC 3840 Indicating User Agent Capabilities in SIP RFC 3890 A Transport Indepe...

Page 45: ... Hz 720p50 1280 x 720 30 Hz 720p30 720 x 576 50 Hz 576p50 720 x 480 60 Hz 480p60 Extended Display Identification Data EDID VIDEO OUTPUTS 2 OUTPUTS 2 X HDMI output supported formats 1920 x 1080 60 Hz 1080p60 1920 x 1200 60Hz WUXGA 1600 x 1200 60 Hz UXGA 1366 x 768 60 Hz 1360 x 768 60 Hz 1280 x 720 60 Hz 720p60 1280 x 1024 60 Hz SXGA 1280 x 768 60 Hz WXGA 1024 x 768 60 Hz XGA 800 x 600 60 Hz SVGA 64...

Page 46: ...tacts Corporate Directory Unlimited entries using Server directory supporting LDAP and H 350 Unlimited number for Corporate directory through TMS 200 number local directory Received Calls with Date and Time Placed Calls with Date and Time Missed Calls with Date and Time POWER Auto sensing power supply 100 240 VAC 50 60 Hz 45 watts max for codec and main camera OPERATING TEMPERATURE AND HUMIDITY 0 ...

Page 47: ...0 60 Hz 720p60 1280 x 720 50 Hz 720p50 1280 x 720 30 Hz 720p30 720 x 576 50 Hz 576p50 720 x 480 60 Hz 480p60 Extended Display Identification Data EDID VIDEO OUTPUTS 2 OUTPUTS 2 X HDMI output supported formats 1920 x 1080 60 Hz 1080p60 1920 x 1200 60Hz WUXGA 1600 x 1200 60 Hz UXGA 1366 x 768 60 Hz 1360 x 768 60 Hz 1280 x 720 60 Hz 720p60 1280 x 1024 60 Hz SXGA 1280 x 768 60 Hz WXGA 1024 x 768 60 Hz...

Page 48: ...d EN 55022 Class A Standard EN 55024 Standard EN 61000 3 2 3 3 Approved according to UL 60950 1 and CSA 60950 1 07 Complies with FCC15B Class A DIMENSIONS Height 63 78 162 cm Width 38 58 98 cm Depth 6 7 17 cm WEIGHT Weight 202 8 lbs 92 kg OTHER INTERFACES USB host for future usage PRECISIONHD 1080P 12X CAMERA 1 3 CMOS 12 x zoom 15 25 tilt 90 pan 43 5 vertical field of view 72 horizontal field of v...

Page 49: ...ANDBERG 1212 Avenue of the Americas 24th Floor New York NY 10036 Telephone 1 212 692 6500 Fax 1 212 692 6501 Video 1 212 692 6535 E mail tandberg tandberg com EUROPEAN HEADQUARTERS TANDBERG Philip Pedersens vei 20 1366 Lysaker Norway Telephone 47 67 125 125 Fax 47 67 125 234 Video 47 67 126 126 E mail tandberg tandberg com Contact us Contents Introduction Advanced configuration Password protection...

Reviews: