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LED-Control
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7. Check list for troubleshooting
Parts are getting very hot and/or start to smoke.
Disconnect the system from the mains immediately!
Possible cause: The connections to the power supply are connected
the wrong round.
à
Check the connection. In this case the PCB and
the connected LEDs are probably damaged irreparably.
The LED(s) does / do not light.
Possible cause: The connection to the power supply is interrupted.
à
Check the connections.
Possible cause: If connected to direct (analogue) voltage the
connections "+" and "-" are incorrectly connected.
à
Check the
connections.
The LED(s) only lights / light in one direction of motion.
Possible cause: There is no rectifier mounted in series although
connected to direct voltage.
à
Mount a rectifier.
Hotline:
If problems with your module occur, our hotline is pleased to
help you (mail address on the last page).
Repairs:
You can send in a defective module for repair (address on the
last page). In case of guarantee the repair is free of charge for you.
With damages not covered by guarantee, the maximum fee for the
repair is 50 % of the sales price according to our valid price list. We
reserve the right to reject the repairing of a moduel when the repair is
impossible for technical or economic reasons.
Please do not send in modules for repair charged to us. In case of
warranty we will reimburse the forwarding expenses up to the flat rate
we charge according to our valid price list for the delivery of the
product. With repairs not covered by guarantee you have to bear the
expenses for sending back and forth.
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