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Tally Dascom DP-230L, Manual

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Tally Dascom DP-230L Manual Download Page 45

 

                                                                                                                                                                       

29 

 

.Troubleshooting

Ⅷ

 

 

Problem Possible 

Cause

Solution 

Press the power button 

and the printer does not 

work. 

The battery has not been 

installed correctly.

Install the battery correctly. 

The battery has run out of 

power.

Please charge immediately. 

Printer automatically 

shuts down. 

The battery has ran out of 

power.

Please charge or replace the 

battery immediately. 

Electrostatic discharge

Restart the printer. 

The power light is off 

when the power adapter 

is connected. 

Power adapter does not power 

on.

Check if the power adapter is 

properly connected. 

Power adapter is damaged.

Use the voltmeter to check if the 

adapter voltage is 12VDC 

The battery has not been 

installed correctly.

Install the battery correctly. 

Can not charge the 

battery. 

Battery damage or adapter has 

quality issue.

You can try to replace battery or 

adapter.

Summary of Contents for DP-230L

Page 1: ...DP 230L Thermal Printer ...

Page 2: ...he requirements for RoHS and R TTE if applicable Conformity with the above mentioned Directives is indicated by the CE symbol attached to the device Note Conformity may be affected by using interface cables not complying with the specifications non observance of important instructions in the operator s manual installing components not approved for this device by the manufacturer unauthorized manip...

Page 3: ...erungen bezüglich RoHS und falls anwendbar R TTE erfüllt Die Konformität zu den oben angeführten Richtlinien ist durch das am Gerät angebrachte CE Zeichen gekennzeichnet Hinweis Die Konformität kann beeinflusst werden durch Benutzung von nicht spezifizierten Schnittstellen Nichtbeachtung wichtiger Hinweise der Bedienungsanleitung Ersetzen von Bauteilen die nicht vom Hersteller für dieses Gerät fre...

Page 4: ...by the party responsible for compliance could void the user s authority to operate the equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio ...

Page 5: ...rence by one or more of the following measures Re orientate or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help RF warning statement The device has been evaluated to meet general RF exposu...

Page 6: ...ate using an antenna of a type and maximum or lesser gain approved for the transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication Maximum power output plus maximum antenna gain of the EUT is 4 5W m2 Lim...

Page 7: ... d un gain maximal ou inférieur approuvé pour l émetteur par Industrie Canada Dans le but de réduire les risques de brouillage radioélectrique à l intention des autres utilisateurs il faut choisir le type d antenne et son gain de sorte que la puissance isotrope rayonnée équivalente p i r e ne dépasse pas l intensité nécessaire à l établissement d une communication satisfaisante La puissance de sor...

Page 8: ...luetooth is a registered trademark of Bluetooth SIG Inc Zebra CPCL and ZPL are registered trademarks of Zebra Technologies Wi Fi is a registered trademark of the Wi Fi Alliance Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners 2015 by DASCOM Europe GmbH Ulm Germany All rights reserved ...

Page 9: ...eschlossenen Raum es sei denn dieser wird ordnungsgemäß belüftet Nehmen Sie den Drucker nicht in der Nähe einer Wärmequelle in Betrieb No user serviceable parts inside Refer service or repairs to a qualified service professional Use of genuine DASCOM replacement parts is required to warrant proper safe operation Any alteration or modification of this device voids the user warranty and may make the...

Page 10: ...eile die vom Bediener instandgesetzt werden können Bitte wenden Sie sich bei Instandsetzung oder Reparatur an qualifiziertes Kundendienstpersonal Die Verwendung von echten DASCOM Ersatzteilen ist notwendig um ordnungsgemäßen sicheren Betrieb zu gewährleisten Änderungen oder Modifikationen dieses Geräts machen die Garantie ungültig und können den sicheren Betrieb des Produkts gefährden Während des ...

Page 11: ...eerdete Steckdose an dies kann zum Elektroschock führen Setzen Sie den Drucker niemals in die Nähe von feuer oder explosionsgefährlichen Stoffen Betreiben Sie den Drucker nicht in der Nähe von Flüssigkeiten und lassen Sie keine Flüssigkeiten in den Drucker gelangen Specifications are subject to change without notice ...

Page 12: ...2 Media 4 3 3 Charging the battery 6 Quick Start Instructions Ⅳ 7 4 1 Power on 7 4 2 Power off 7 4 3 Paper feeding 8 4 4 Control panel 8 4 5 Hexadecimal 10 4 6 Self test 11 4 7 Self test page 12 Configuration Ⅴ 14 5 1 Install Config Tool 14 5 2 Configuration Setup 17 5 3 Reset Factory Settings 21 5 4 Software upgrade 22 ...

Page 13: ...cation 25 6 1 USB 25 6 2 Bluetooth 26 Maintenance Ⅶ 27 7 1 Daily maintenance of printers 27 7 2 Use and storage of printing paper28 Troubleshooting Ⅷ 29 Appendix Ⅸ 32 9 1 Parameters 32 9 2DASCOM representative 35 ...

Page 14: ......

Page 15: ...1 Ⅰ Packaging list Standard accessories Printer 1 pcs Battery 1 pcs Type C power cord 1pcs ...

Page 16: ......

Page 17: ...1 Power adapter 1pcs Test paper roll 1 pcs User guide 1pcs ...

Page 18: ...2 Printer parts list Ⅱ Front view Rear view A paper door E display screen B open button F battery clip C control panel G battery D charging port USB port H lower case A C B E D F G H ...

Page 19: ...y before shipping out the printer The first use of the battery needs to be fully charged After long term storage battery also need to be fully charged before using so that the battery can achieve the best use performance 1 Open the clip in the direction of the arrow 2 Remove the batter ...

Page 20: ...r printing Our printer print labels by default if you want to print continuous paper please contact your sales or manufacturer Please pay attention to the direction of the paper roll If paper roll is in the wrong direction it will result in a failure to print ...

Page 21: ...5 Install the paper roll Please note to the direction of the paper This is a wrong case ...

Page 22: ...se a power adapter that is not provided or approved by our company the printer may be damaged Connect adapter to Type C power cable then connect adapter to socket finally connect with the printer via Type C power cable Battery power 1 When the power of battery displayed on the control Panel is changing it means the battery is charging 2 You can check the current power of battery via the LCD ...

Page 23: ...40 2levels 40 70 3levels 70 100 3 Do not remove battery during charging Quick Start Instructions Ⅳ 4 1 Power on When the printer is turned off you can press for 2seconds to turn on the printer 4 2 Power off When the printer is turned on you can press for 2seconds to turn off the printer ...

Page 24: ...printer will perform a form feed If you press the button for 3 seconds printer will print the self test page If you press the and power on the printer at the same time printer will enter the download mode 4 4 Control panel There re three buttons on the control panel from left to right power button setting button and feeding button Control panel ...

Page 25: ...Ready Cover opens Head Up Buzz 2s Paper run out Paper Out Buzz 2s Abnormal label Calibrate Error No label gap detected Out Tear Error Print head overheats Head Hot Energy saving mode Zzz FW download mode Upgrade mode FW is being Fw Upgrade Finish the FW Upgrade OK Buzz once Battery is low BAT Low ...

Page 26: ...nter hexadecimal are as follows In the boot state press power key twice quickly the printer which has paper will print hexadecimal mode which indicates that it has entered hexadecimal mode Restart the printer can exit hexadecimal mode ...

Page 27: ...e to ensure that the printer can work properly You can print a self test page to confirm it Ensure that the paper is properly installed and the cover of paper case is closed You power on the printer and press the feed button for 3 seconds it will print the self test page ...

Page 28: ...12 4 7 Self test page ...

Page 29: ...13 Production information Printing config information Character printing ...

Page 30: ...14 Configuration Ⅴ 5 1 Install Config Tool Click to install Tally Dascom Printer Config Tool 1 0 02 exe and the Select installation path Click Next ...

Page 31: ...15 Click Next Click Next then click Install ...

Page 32: ...16 After progress bar is full you can see the following interface click the Finish to complete the installation ...

Page 33: ...uration Setup 1 Open the Tally Dascom Printer Config Tool 1 0 02 exe 2 Click Connect configuration drop down and choose current connection port in the upper right corner and set up the relevant interface parameters ...

Page 34: ...ect interface will shown as below left red box displays the current printer information Click the Setting button to make changes to the printer configuration 4 Click setting you can change the configurations as follow ...

Page 35: ...the energy saving mode Printing concentration You can choose1 6 The greater the concentration value the deeper the print color Emulation mode ESC POS ESC POS Control Code Standard JPL JPL Control Code Standard ZIC ZIC Control Code Standard ZPLII ZPLII Control Code Standard CPCL Charging mode Charging mode fast charging standard charging Paper sensor type Labels media with gaps Black mark black mar...

Page 36: ...inuous paper Continuous paper Label Black mark paper label paper and black mark paper Top margin The distance between the upper edge of the paper and the upper edge of the first line of printing content Left margin Set the left border distance of the paper ...

Page 37: ...3 Reset Factory Settings After online connection you can click the the reset button on the lower left side of settings page you will see the pop up confirmation dialog box click OK to reset factory settings ...

Page 38: ...ware upgrade In standby connect printer to the computer with a USB cable Open the Tally Dascom Printer Config Tool after the connection you will see the interface as shown in the following figure Click the Upgrade ...

Page 39: ...to select the version file you want to update as shown in the following figure After selecting the update file click the start button the update prompt window will pop up just click OK The update process is shown below ...

Page 40: ...24 After the update the printer automatically restarts and the Tally Dascom Printer Config Tool pops up a window to tell you that the update is done ...

Page 41: ...modes for high reliable portable thermal printer Wire USB Wireless Bluetooth 6 1 USB This printer standard configuration interface is USB interface Plug one end of the USB cable into the printer s USB port Plug the other end of USB cable into the host ...

Page 42: ...26 6 2 Bluetooth The high reliability portable thermal Bluetooth printer has a Bluetooth 4 0 CLASS 2 10m communication interface Device name DP 230L XXXX ...

Page 43: ...rinter outer case and paper bin gently wipe the printer surface and the inside of the paper bin with a wet cloth Be sure to fully dry the wet cloth Clean the mechanism of printer be sure to clean the mechanism regularly especially when the print quality is not good ...

Page 44: ...se the printer for a long time please remove the battery and store the printer separately 7 2 Use and storage of printing paper Please avoid storing New print paper in direct sunlight or high temperature and do not tear the packaging paper before using The printed documents should be stored at room temperature about 20 which can effectively prolong the retention time of the documents If the user s...

Page 45: ...r Please charge or replace the battery immediately Electrostatic discharge Restart the printer The power light is off when the power adapter is connected Power adapter does not power on Check if the power adapter is properly connected Power adapter is damaged Use the voltmeter to check if the adapter voltage is 12VDC The battery has not been installed correctly Install the battery correctly Can no...

Page 46: ...tall the media again Poor quality of printing paper Please purchase approved Media The lid of the paper bin is not closed Cover the paper bin cover Only feeding paper no printing the media is loaded in reverse Load the paper correctly according to this user guide Can t feed the paper steadily to the label Label Media Sensor contaminated Cleaning sensor Printer does not power on to setup the label ...

Page 47: ...ect Setup the correct emulation language and data code system The printer accepted the print data but did not print it Low voltage Please check and charge Media has not been properly loaded Properly load media Emulation language or data code system is not correct Setup the correct emulation language and data code system The printer cannot be printed through an optional interface The interface sett...

Page 48: ...Resolution 203dpi OLED Standard 128 32dot matrix Speed Speed 3inch s Emulation ESC POS JPL ZIC ZPLII CPCL Character GB18030 Barcode One dimensional code UPC A UPC E EAN 8 EAN 13 Codabar Code39 ITF QR code QRCode PDF417 DataMatrix Media Type Thermal paper thermal label Thickness 60 150μm Width 80mm ...

Page 49: ...ptional Memory SDRAM 32Mbyte Integrated into the SOC Flash 8 32Mbyte 2 PCS Port USB Standard Bluetooth Standard Software SDK Android IOS DEMO S Android IOS Battery Battery Within 7 2V 2200mAH Life Cycle charge more than 500 times Adapter output power supply 12 24V Size Size 111mm 112mm 56mm ...

Page 50: ... include battery MTBF 10000 hours Level of protection IP54 Buzzer Yes Accessories AC adapter Standard DC to Type C power cable Standard Setup tool Provide the setup tool which can be used under WINXP 7 8 system and Bluetooth mode ...

Page 51: ...el 49 0 731 2075 0 Fax 49 0 731 2075 100 www dascom com SINGAPORE ASIA PACIFIC DASCOM AP Pte Ltd 2 Jurong East Street 21 05 42 IMM Building Singapore 609601 Phone 65 6760 8833 Fax 65 6760 1066 www dascom com FRANCE DASCOM Europe GmbH 117 Avenue Victor Hugo 92100 Boulogne Billancourt France ...

Page 52: ...4 9PU England Phone 44 0 1256 355130 Fax 44 0 1256 481400 www dascom com AMERICAS DASCOM Americas Corporation 34 Lakeview Court Verona VA 24482 USA Phone 1 877 434 1377 Fax 1 540 242 7221 www dascom com CHINA JIANGMEN DASCOM COMPUTER PERIPHERALS CO LTD No 399 jinxing Road Jianghai District Jiangmen P R China www dascom c ...

Page 53: ...37 ...

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