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I am unable to watch On demand programmes
Check that your TalkTalk router is connected to broadband. You can also
switch your router and YouView box on and off again, to see if this fixes
the problem.
My internet seems slow when I’m watching TV
Check how many devices are connected to your TalkTalk router, such as an iPad
or Tablet, phone, games console or laptop. Avoid using them all while watching
TV to improve your broadband speed.
I want to book an engineer to install my YouView box
It’s not too late to arrange for a BrightSparks engineer to install your YouView
box. You can book your appointment by calling us on
0800 1444 440
, please
note you will be charged £50 for the installation.
I am unable to run the router update CD
You can download the latest router software by visiting
http://help2.talktalk.co.uk/broadband-wireless/get-best-your-broadband
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