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T S - 5 5 0 i U S E R G U I D E
USING YOUR TS-550i PHONE WITH TALKSWITCH
ACCESSING FEATURES
†
Note:
If Direct Line Access is enabled, you will automatically access an outside line.
If you’re not using the programmed key for intercom calls or indicated (
††
) features, you will first
need to dial
**
.
Access an outside line
Dial hunt group
9
or
81
–
88
(Americas, UK), dial
0
or
81
–
88
(other countries). No hunt group is required
if Direct Line Access is enabled for this extension. Alternatively, you can select a line if programmed to
one of the flexible keys.
Do not disturb
Press the
button to toggle on/off.
Pick up — Any ringing extension
††
Press the programmed
Pickup
key, or dial
*9
+
#
.
Pick up — Specific extension
††
Press the programmed key associated with the extension ringing or dial
*7
+ ext
#
.
Place a caller on hold
Press the
button.
Retrieve a caller on hold
Press the
button or press the flashing key associated with the call on hold.
Answer queued call
††
Press the flashing key associated with the call in the queue. Otherwise, dial
7
+
#
to retrieve the next
caller in your queue.
Answer TalkSwitch call waiting
Press the
Answer
softkey or press the flashing line appearance key.
Screened transfer
Press the
extension (or outside number) +
#
. To complete the transfer, press the
Transfer
softkey or hang up. To cancel transfer, press the
EndCall
softkey and then the
Resume
softkey to connect
to the caller on hold.
Blind transfer
Press the
extension (or outside number) +
Dial
softkey, then hang up. If an extension is tied
to a programmable key, then during the call, press that key to transfer.
Voicemail transfer
Press the
*
+ ext
Dial
softkey, then hang up.
Conference call
Press the
softkey then press the
Conf.
softkey to put the first party on hold. Call the second party (for
external calls, first access an outside line). Press the
Join
softkey to connect to all parties.
