1 4 6
T A L K S W I T C H US E R G U I D E • N O R T H A M E R I CA
2. Using auto call back activation from your out-of-office location:
a) Dial one of the call back telephone numbers that has been configured
for auto call back activation.
b) Let the line ring at least once but no more than three times and hang
up before the call is answered.
c) Within 20 seconds, TalkSwitch calls your auto call back number.
Accepting the call back
There are two ways to accept a call back from TalkSwitch.
1. Answer the call and press
.
If required, enter your password. This option is used when you have a
direct line to your call back telephone number.
The
Use Announced message
option allows the call back from TalkSwitch to
reach you when you are in a hotel or an office where calls are intercepted by
a receptionist or switchboard operator. When the call back is answered,
TalkSwitch begins playing your pre-recorded message (e.g.
“Please forward
this call to Bob Smith in room 312”
). The message is repeated for 2 minutes.
When the call is forwarded to you, press
and enter your password on
the telephone keypad to accept the call back. If the call back is not accepted
within the initial 2-minute period, TalkSwitch disconnects the call back.
When you accept the call, you hear the auto attendant. You can select to
check your voicemail, ring an extension, use call bridge or enter command
mode.
It is important to remember that all call back settings must be
configured to use auto call back. Please ensure that the auto
attendant for the line using call back does not answer before 4 rings.
#
#
