Talkaphone VOIP-1 Installation And Operation Manual Download Page 1

Page: 1 / 43

Rev. 7/2/2014

All prices and specifications are subject to change without notice. Talkaphone, Talk-A-Lert, and WEBS are registered trademarks of Talk-A-Phone Co. Windows is a trademark

of Microsoft Corporation. All other trademarks are the property of their respective owners.

Installation and Operation Manual

for

Talkaphone Voice over IP Interface

VOIP-1-2-4-8

Summary of Contents for VOIP-1

Page 1: ...om All prices and specifications are subject to change without notice Talkaphone Talk A Lert and WEBS are registered trademarks of Talk A Phone Co Windows is a trademark of Microsoft Corporation All o...

Page 2: ...s have a 10 100Mbps Ethernet interface and a command port for configuration Mounting Mechanically the VOIP 4 and VOIP 8 units are designed for a one high industry standard EIA 19 inch rack enclosure B...

Page 3: ...when SPP is used certain features of SIP and H 323 will not be available and SPP will not interoperate with VoIP systems using H 323 or SIP Data Compression Quality of Service The VOIP 1 2 4 8 unit c...

Page 4: ...es in the VOIP 1 2 4 8 unit itself To implement this functionality you will need a SysLog client program sometimes referred to as a daemon Supplementary Telephony Services The H 450 standard an additi...

Page 5: ...hannel Active LEDs On both the VOIP 4 and VOIP 8 there are eight sets of channel operation LEDs However on the VOIP 4 only the lower four sets of channel operation LEDs are functional On the VOIP 8 al...

Page 6: ...operating in half duplex mode the LED will flash during data collisions LNK Link Activity LED This LED is lit if Ethernet connection has been made It is off when the link is down i e when no Ethernet...

Page 7: ...isions LNK Link Activity LED This LED is lit if Ethernet connection has been made It is off when the link is down i e when no Ethernet connection exists While link is up this LED will flash off to ind...

Page 8: ...s to be connected when local configuration and monitoring are done Nearly all configuration and monitoring functions can be done remotely via the IP network You will need an available COM port on the...

Page 9: ...x 21 6 cm D 4 5cm H x 44 2 cm W x 21 6 cm D Weight 8 oz 23 g 1 8lbs 82kg 2 6lbs 1 17kg with transformer 7 1 lbs 3 2 kg 7 7 lbs 3 5 kg Identify Remote VOIP Site to Call When you re done installing the...

Page 10: ...P INTERFACE Installation and Operation Manual 10 Hookup for VOIP 1 Figure 1 9 Sample hookup diagram for VOIP 1 Interface Unit Hookup for VOIP 2 Figure 1 10 Sample hookup diagram for VOIP 2 Interface U...

Page 11: ...ounding screw as indicated VOIP 2 VOIP 4 and VOIP 8 only Figure 1 11 Sample hookup diagram for VOIP 4 VOIP 8 Interface Unit Operation When the VOIP unit is powered on it will take approximately one mi...

Page 12: ...the head end is capable of receiving is less than the number of emergency phones in the field Once you have chosen a setup type it is recommended that you assign phone numbers PBX extensions to the em...

Page 13: ...ad end With the IP native PBX there isn t a need for VOIP units at the head end Figure 1 15 One to One Closed Configuration 4 Figure 1 15 is an example of a closed configuration with no PBX or PSTN li...

Page 14: ...or VOIP 2 4 8 Software and click OK 8 At the Welcome screen click Next 9 Follow on screen instructions Accept default program folder location and click Next 10 Accept default icon folder location Clic...

Page 15: ...t offers remote access If you would like to continue with the Windows GUI skip to step 5 4 Enable Web browser GUI Optional To do configuration and operation procedures using the web browser GUI you mu...

Page 16: ...lick Copy Channel Select Copy to All Click Copy At the main Voice Fax Parameters screen click OK to exit from the dialog box 6 Go to Configuration Interface Select Interface Type FXS if connecting to...

Page 17: ...field enter a useful subject title for the log messages In the Reply To Address field enter the e mail address of your VoIP Administrator 10 Go to Configuration Logs Select Enable Console Messages To...

Page 18: ...r this VOIP unit If an Old Password exists enter that password Now proceed with assigning a New Password and then Reconfirm Password 16 Save configuration changes Go to Save Setup Save and Reboot Clic...

Page 19: ...n remotely program the phone books of each unit through the Web GUI The following steps will assist you in completing the task of programming the phone book s 1 Open a web browser to the VOIP 1 2 4 8...

Page 20: ...mergency phone is programmed with 13 5 and each VOIP unit connected to an emergency phone is configured to auto call hotline to the attendant phone Figure 2 1 Example of a one to one VoIP System Confi...

Page 21: ...ad end VOIP unit connected to the Attendant Phone it should be programmed with Attendant Phone Inbound Phone Book entries 201 assigned to Channel 1 202 assigned to Channel 2 203 assigned to Channel 3...

Page 22: ...he emergency phone will try to dial the same number or it will dial an alternate number If we look at the phone book configuration for the VOIP 2 unit connected to Emergency Phones 1 and 2 we will fin...

Page 23: ...ne 2 places a call it will connect to extension 201 by routing to Channel 1 on the head end VOIP unit The attendant also has the ability to call into each of the emergency phones by dialing 101 102 10...

Page 24: ...tion Boot Version nn nn Indicates the version of the code that is used at the startup booting of the VoIP unit The boot code version is independent of the software version MAC Address alphanumeric Den...

Page 25: ...used on this call Packets Sent integer value The number of data packets sent over the IP network in the course of this call Packets Rcvd integer value The number of data packets received over the IP...

Page 26: ...hese may include Forward Error Correction or Silence Compression Silence Compression SC SC stands for Silence Compression With Silence Compression enabled the VOIP 1 2 4 8 will not transmit voice pack...

Page 27: ...all by its IP address source location gateway identifier and hold duration Location gateway identifiers come from Gateway Name field in Phone Book Configuration screen of remote VOIP Call Waiting alph...

Page 28: ...some VOIP transmission The status of the engagement Connected Alerting Busy or Calling is followed by the identifier of a specific channel of a remote VOIP unit This identifier comes from the Caller...

Page 29: ...stics logs field Duration column hh mm ss This describes how long the call event lasted in hours minutes and seconds Status column success or failure Displays the status of the call i e whether the ca...

Page 30: ...ted by the VOIP 1 2 4 8 to the PBX telco for this call FROM Details Gateway Name alphanumeric string Identifier for the VOIP gateway that originated this call IP Address x x x x where x has a range of...

Page 31: ...s and reassembly of packets into their correct order if they arrive out of order UDP does not provide this Lost UDP packets are irretrievable that is out of order UDP packets cannot be reconstituted i...

Page 32: ...P gateway since the last clearing or resetting of the counter within the VOIP Interface software Received with Errors integer value Number of error laden UDP packets received by this VOIP gateway sinc...

Page 33: ...ets received by this VOIP gateway since the last clearing or resetting of the counter within the VOIP Interface software RTCP Packets Realtime Transport Control Protocol packets convey control informa...

Page 34: ...is is the IP address of the target endpoint to be pinged No of Pings 1 999 This field determines how many pings will be generated by the Start Now command Response Timeout 500 5000 milliseconds The du...

Page 35: ...screen to specify definite packetization rates for coders selected in the Voice FAX Parameters screen in the Coder Options group of fields The Packetization Time screen is accessible under the Advanc...

Page 36: ...The RAS address for the gateway Port Port by which the gateway exchanges H 225 RAS messages with the gatekeeper Register Duration The time remaining in seconds before the TimeToLive timer expires If t...

Page 37: ...port connection currently being used by the VOIP 1 2 4 8 configuration program so that the HyperTerminal program can use it To do this you can either a click on Connection in the sidebar and select D...

Page 38: ...r used g7231 00033810 PSTN pstn call connected on 0 Console Messages from Terminating VOIP The VoIP unit connected to the phone where the call is answered will send back messages like that shown below...

Page 39: ...Windows GUI the Web GUI or the commands in the Program group menu Enter your secure password in the New Password field of the Password screen Type the same password again in the Confirm Password fiel...

Page 40: ...TP server and all Program menu commands e g Upgrade Software only the FTP Server function requires a User Name in addition to the password After a password has been set that password is required to ac...

Page 41: ...the VOIP 1 2 4 8 use Also check to make sure that any routers in between are configured properly I cannot establish connectivity between two VoIPs in the system I have phones that will not connect in...

Page 42: ...route the calls Adjust the voice gain setting to achieve optimal volume You may first want to try setting the VOIP 1 2 4 8 field units to VOICE GAIN 5db IN 5dB OUT Also increasing the trim pot on the...

Page 43: ...units typically take about one minute to complete a cold boot How do I install a VOIP 1 2 4 8 behind a firewall or Proxy Server Your firewall or proxy server will need to support either H 323 or SIP Y...

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