AVM-1
IP Video Attendant Station
Configuration / Operation Manual
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Rev. 10/5/2016
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• 7530 North Natchez Avenue • Niles, Illinois 60714 • Phone 773.539.1100 • [email protected] • www.talkaphone.com.
All prices and specifications are subject to change without notice. Talk-A-Phone, Talkaphone, Scream Alert, WEBS, and WEBS Contact are registered trademarks of Talk-A-Phone Co. All
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sponsorship, or affiliation with such owners unless such approval, endorsement, sponsorship, or affiliation is expressly indicated.
5. Operations
5.1. Answering Calls
One of the following scenarios occurs when answering calls from a call station at the AVM-1:
A.
Incoming Video Call:
When the phone rings, the video feed corresponding to the VOIP-200/VOIP-500/VOIP-600 Series
IP Call Station (equipped with a camera) phone number will display on the LCD. Tap on one of
the following softkeys to answer the incoming call:
“Audio Answer” or “Reject”
B.
Incoming Audio Call:
When the phone rings, tap on the
“Answer” or “Reject” softkey.
C.
Missed Call:
If a call is not answered, a missed call message will show up in on the idle screen. Users can tap
on the missed call to access further details.
5.2. Ending a Call
A call can be ended at the AVM-1 by either (1) tapping on the
“End” softkey or (2) hanging up the handset
(i.e. placing back on-hook).
5.3. Remotely Activating/Deactivating Call Station Auxiliary Outputs
During an active call, DTMF operation codes can be entered via the AVM-1 keypad to remotely activate or
deactivate a specific IP Call Station Auxiliary Output. The DTMF operation code will be defined by the
configuration of the IP Call Station.
5.4. Remotely Activating/Deactivating Call Station
“Help on the Way” LED
For IP Call Stations equipped with a “Help on the Way” LED, the AVM-1 is capable of activating/deactivating
this LED remotely via a DTMF operation code. During an active call, this DTMF operation code can be
entered via the AVM-1 keypad to remotely activate or deactivate
the “Help on the Way” LED. The DTMF
operation code will be defined by the configuration of the IP Call Station.