background image

A920 Pro

3

Welcome.

Thank you for choosing your A920 Pro terminal, 

designed to process transactions as quickly as 

possible utilising a WiFi or cellular connection. This 

user guide is designed to provide users of the A920 

Pro with everything needed to set-up, register and 

process transactions.

Features:

  Touch screen for an exceptional user experience

  PIN on Glass - no physical pin pad.

  Designed for both indoor and outdoor uses.

  Providing full spectrum wireless connectivity (4G,  

  Bluetooth and WiFi).

 PCI DSS compliant for safe and secure card    

 payments.

 Wide variety of options - Chip and PIN, Apple Pay,  

  Android Pay, swipe and contactless payments.

 Serve more customers, faster with faster printing  

  than all other takepayments card machines.

 Ergonomic to hold, light and simple to use with an  

  all new friendly user interface.

 Online reporting system as standard - log in 

  to view your transaction data or schedule email 

 reports.

 Ability to breakdown transactions at employee level.

 Preconfigured for up to six employees.

 Plug and play - we like to make it easy.

Should you have any queries on anything in this

guide, please do not hesitate to contact us, our 

details are on the back cover of this guide.

Summary of Contents for Your A920 Pro

Page 1: ...Your A920 Pro installation and user guide Merchant User Guide...

Page 2: ...alling receipt roll 7 A920 Pro Launcher 8 Getting connected 9 Using cellular connection SIM 1 Access point Name APN set up 2 Selecting the cellular network Using WiFi Login on 14 Processing transactio...

Page 3: ...iFi PCI DSS compliant for safe and secure card payments Wide variety of options Chip and PIN Apple Pay Android Pay swipe and contactless payments Serve more customers faster with faster printing than...

Page 4: ...s reader Rear facing camera scaner Volume up down Charging port Power button Chip ICC card reader Card swipe Step 1 Terminal overview Here is a quick overview of the A920 Pro terminal s external featu...

Page 5: ...ery compartment Battery compartment release Volume up down Charge point Battery SIM slot Serial number Camera scanner Receipt release catch A920 Pro Are these correct there s no new imagery for these...

Page 6: ...tact support WiFi connection present example shows 75 signal strength Cellular connection present example shows 75 signal strength Cellular connection present no Internet connection available No cellu...

Page 7: ...y carefully lifting the release catch Once open place the receipt roll provided into the open compartment with the receipt paper extending from underneath the roll leaving at least 1cm exposed and clo...

Page 8: ...cher will be displayed The Launcher allows the user to configure items such as the Wi Fi or cellular settings before loading the main application Day and date Info bar Menu Time Battery charge WiFi co...

Page 9: ...ular network and in turn provide the internet connectivity Select the menu icon on the main A920 Pro Launcher screen and choose APN Settings Next tap the symbol to add an APN setting 1 9 A920 Pro Step...

Page 10: ...return to the APN settings screen 2 Enter the below details to configure the APN 1 Name APN 2 APN m2m tns int1 All other options can be left blank or as the default value A920 Pro Step 5 4 Make sure...

Page 11: ...enu icon on the main A920 Pro Launcher screen and choose Cellular Settings 3 The terminal will then scan for available networks this process can take a few minutes 4 Once complete the terminal will di...

Page 12: ...on The A920 Pro will always treats WiFi as the primary connection type where present with the cellular connection used as backup To configure the WiFi connection follow these steps Select the menu ico...

Page 13: ...s of Connected against the chosen network 3 Choose the network required and enter the password when prompted When complete press Connect A920 Pro Step 5 6 Press the left arrow at the bottom of the scr...

Page 14: ...via email Select Save Credentials if you want to store the login details to be used automatically in the future After a moment the main A920 Pro screen will be displayed 3 4 If the details entered dur...

Page 15: ...vely a transaction can be initiated by the insertion of a payment card into the Chip ICC card reader at the base of the terminal 1 2 Enter the amount of the sale using the onscreen keypad The A920 Pro...

Page 16: ...inal to the customer and ask them to insert the payment card A920 Pro Step 7 4 On the Enter PIN screen pass the terminal to the cardholder and ask them to enter their PIN Once the PIN has been entered...

Page 17: ...PIN sale continued The A920 Pro will now ask if you want a card holder copy followed by the merchant copy 6 The A920 Pro will now prompt for the receipt to be removed and press OK to complete 7 A920...

Page 18: ...A920 Pro will prompt for the card to be presented Present the card to the contactless reader on the top of the terminal 2 Enter the amount of the sale using the onscreen keypad The decimal point will...

Page 19: ...5 The A920 Pro then prompts the merchant to confirm whether a cardholder receipt is required If one is needed press YES If not needed press No 4 The A920 Pro will then confirm the result of the trans...

Page 20: ...SK3 0ET VAT number GB974978245 Authorised and regulated by the Financial Conduct Authority Not all products are regulated by the Financial Conduct Authority please contact us for more information tak...

Reviews: