
Sec 4.0
FREQUENTLY ASKED QUESTIONS
4.1 REMOVABLE FINS
I lost the screw that holds my fin on, how do I get another one?
The fin screw/plate is an accessory item available on our website as well as at most
Paddlesports retail stores.
I broke/lost my fin, how do I get another one?
Boards with removable fins feature a universal
US Box
style fin box that is compatible
with most styles of longboard/SUP fins. Fins are available at most Paddlesports retailers
nationwide and replacements can also be purchased on our website.
4.2 PERMANENT FINS
Why does my board has fixed fins instead of removable fins?
Fixed fins are used on our hybrid SUP-Kayak models because they work great for both
paddle board and kayak use. They are extremely durable, flexible, cannot get lost and
do not need to be replaced.
I lost the fin protectors, how do I get replacements?
The fin protectors are only needed for shipping from the factory to customer. They are
not needed for storage and we do not offer replacements.
My fins are bent, are they broken?
Permanent fins are flexible and are designed to bend instead of break. In the event they
become bent you can use your foot to push on the fin and straighten it out. Note that
slightly bent fins do not affect performance and are normal.
Can I add a fin to the board?
Adding a fin is not recommended and will void the warranty.
4.3 PUMP & GAUGE
My gauge is not registering any pressure, is it broken?
When inflating your board it will begin to take shape before the gauge reads any
pressure. You must continue pumping until the board becomes very firm before the
gauge will give a reading. Once your board looks “full” keep pumping for 2-3 more
minutes – you should now see the gauge needle begin to move.
The hose is leaking when I pump.