t1v.com
© 2020 T1V, Inc. All Rights Reserved
5025 West W.T. Harris Boulevard, Charlotte, North Carolina 28269
T1V’s proprietary software is covered by multiple patents and patents pending including US Patents 8,522,153, 8,583,491, and 8,600,816.
+1.877.310.8971
T1V SUPPORT
T R O U B L E S H O OT I N G
1.
2.
3.
The display shows a blank black screen,
static, or ‘no signal.’
Verify that the display is connected to a
power source and is turned on.
Verify that the appliance is properly
connected to the display.
Use the display remote or settings
buttons to set the input to the
correct HDMI input.
5.
Unplug the display from the power
source. Wait 15 seconds, then
reconnect to the power source.
4.
Plug in a keyboard to the Hub appliance,
and press the Ctrl+R keys to cycle
through different display resolutions.
6.
If steps 1-5 do not resolve the issue, call
or email T1V Support.
1.
2.
3.
The display shows ‘the software is
in hibernation.’
Reseat the HDMI.
Turn off the Hub appliance. Wait 30
seconds, then press the power
button to turn it back on.
Unplug the display from the power
source. Wait 15 seconds, then
reconnect to the power source.
4.
If steps 1-3 do not resolve the issue, call
or email T1V Support.