How can I save a contact on my phone SIM
card instead of simply storing it in
Contacts?
Open the contact with the call details or enter the contact
information and click Menu > Save to SIM. Take note that only a
single phone number can be saved per SIM contact entry. SIM
contacts are also not synchronized.
What is the difference between ‘Key Lock’
and ‘Phone Lock?’
‘Key Lock’ on a Windows Mobile device refers to locking the
numeric keypad so numbers cannot accidentally be pressed while
the device is being held in a pocket or case, preventing
unexpected calls or actions to occur. The ‘Key Lock’ can be
disabled without a password. ‘Phone Lock’ provides the ability to
place a password on the device. This allows the user to restrict
access to data located on the phone should it be misplaced.
Why can I not choose the ‘Headset’
profile?
The ‘Headset’ profile will be automatically selected when the
device recognizes that a headset or hands free device has been
plugged into the device.
I cannot enable the ‘Speakerphone’ profile.
How do I do that?
To enable the speakerphone, you must have an open call and
click Menu > Speakerphone On. An icon will appear on the title
bar indicating that the speakerphone profile is engaged. It is
necessary to enable the speakerphone for each call as it will be
turned off once a call is ended.
I’m getting feedback (an echo or
“squelch”) whenever I talk on my phone.
Turn down the volume. In some cases, your microphone can hear
your ear piece (this is especially true for hands-free car kits).
Adjusting your volume to a lower setting should help.
Active Sync
ActiveSync operation cannot be performed
or connected.
Make sure you have correctly installed the ActiveSync software
found on the Getting Started disk that came with your device, and
followed the instructions accordingly. Restart your device or/and
PC and try again. DO NOT plug in the USB cable before loading
ActiveSync. Make sure the ActiveSync cable is connected
securely. On your PC, make sure the Connection Settings are
correctly selected in File > Connection Settings of Microsoft
ActiveSync.
ActiveSync is connected, but I cannot
transfer data.
Make sure your have established a Partnership with the PC, and
check Tools > Options of Microsoft ActiveSync on your PC, to
see if the information types you want have been selected for
synchronizing. For more information, see ActiveSync Help.
Can I synchronize my phone with a PC
using Bluetooth?
Yes, if the PC is Bluetooth enabled or has a Bluetooth Dongle.
To turn on Bluetooth on your phone, click Start > Settings >
Connections > Bluetooth and select Discoverable. Then start
ActiveSync and click Menu > Connect via Bluetooth. Your
phone will either display an existing partnership or ask you to set
up a new partnership. Follow the instructions on your phone to
search for a new Bluetooth enabled device (here, it is your PC) to
set up a partnership. Your phone will then try to connect to that
Bluetooth device.
What are the requirements to synchronize
directly with my work e-mail server?
In order to synchronize directly with a server, your mailbox must
reside on a Microsoft Exchange Server. Contact your IT
