Analysis of common problems
Failure
phenomenon
Failure analysis
Treatment method
GPS is not
positioned
Determine whether to use
the terminal in areas with
poor GPS signals, such as
near tall buildings or
underground parking lots
Move the vehicle to a location with a
good signal Use the terminal
Determine whether the front
windshield of the vehicle has
metal heat insulation film
affecting the signal reception
If there is a film, the equipment will be
changed to other vehicles to test whether
the blue light is always on, such as in
other vehicles without film to test no
problem, then the vehicle is caused by
the film
Determine whether there is a
shield or signal jammer on or
around the car
If there is a shield or source of
interference, remove the shield or source
of interference and try to reinstall
GSM is not
working
Determine whether the SIM
card is installed properly
Check whether the SIM card is installed
in place
Determine if there is dirt or
poor contact on the metal
surface of the SIM card
Wipe the metal chip surface with a clean
cloth or repeatedly insert and remove
the card several times
Determine if the vehicle is in
a place with no mobile
network, such as an
underground parking lot.
Please drive the vehicle to a place with
good network signal and try to reinstall
it.
Determine whether the
server background is normal
Ask if the server of the background
management platform is normal
Determine whether the SIM
card status is normal or not
Check whether the status of the SIM
card is normal through the SIM card
inquiry platform
Determine whether there is a
shield or signal interferer on
the car or around
If there is a shield or source of
interference, remove the shield or source
of interference and try to reinstall
