T.I.P. CHLOR COMFORT 15000, Translation Of Original Operating Instructions, Page: 20 / 68

Translation of original operating instructions
7
10. Troubleshooting / tips
In the case of malfunction, you should first of all check whether it was caused by an operating error or some other
reason which cannot be attributed to a defect of the device - for instance a power failure.
The list below shows some possible malfunctions of the device, possible causes and tips on their elimination. All
the measures referred to may only be carried out with the pump being separated from the electrical mains. If you
yourself feel unable to eliminate any of these malfunctions, please contact the customer service department or
your point of sales. Any repair beyond the scope specified below must only be performed by qualified staff.
Please bear in mind that all warranty claims will become void in the case of damage caused by inappropriate re-
pair attempts, and that we decline any liability for any ensuing damage.
M
ALFUNCTION
P
OSSIBLE
C
AUSE
E
LIMINATION
1. The pump is not
discharging any
liquid, the motor is
not running.
1.
2.
3.
No current.
Thermal motor protection feature has
triggered.
The capacitor is defective.
1.
2.
3.
Please use a device complying with GS
(German technical supervisory authority)
to check for the presence of voltage (safe-
ty information to be observed!). Please
verify the correct position of the plug.
Separate the pump from the electrical
mains, allow the system to cool down,
eliminate cause.
Please contact the customer service de-
partment.
2. The motor is run-
ning, but the pump
is not discharging
any liquid.
1.
2.
3.
The pump housing is not filled with liquid.
Air penetrates into the pump body
Check valve (non-return valve), if pre-
sent, is blocked or defective.
1.
2.
3.
Ensure the water level in the pool is above
the suction point of the pump. Make sure
the strainer is free of dirt
Check to make sure that:
a. the connection points of the intake line
are tight;
b. No siphons (i.e. permanently liquid-filled
loops), kinks, counter-slopes or narrow
spots are present along the intake lines.
Eliminate blocking of the check valve
(non-return valve) or replace, if damaged.
Clean the insert of the pump and check
any blockage of the impeller
3. The pump stops
after a short time
of operation be-
cause the thermal
motor protection
feature has trig-
gered.
1.
2.
3.
4.
The electrical supply does not corre-
spond to the information given on the
type plate
Pump or intake openings are blocked by
solids.
Temperature of the liquid is too high.
Pump is running dry.
1.
2.
3.
4.
Please use a device complying with GS
(German technical supervisory authority)
to check for the presence of voltage (safe-
ty information to be observed!).
Remove possible congestion.
Make sure that the temperature of the liq-
uid being pumped does not exceed the
max. admissible value.
Eliminate causes of dry-running.
4. Low current 1.
2.
Dirty filter
Blockage in the pipe
1.
2.
clean the filter
Check the pipes. Avoid any bending of
hoses. Flush with sufficient water in case
of need.
5. Noise in the pump
during the opera-
tion
1.
2.
3.
4.
5.
Defect bearing
Air penetrates into the intake line.
Blockage during aspiration
Fault in the impeller
Disturbance while sucking
1.
2.
3.
4.
5.
Contact your local service partner or the
manufacturer
see section 2 of this table
Check and clean the suction hose
Contact your local service partner or the
manufacturer
Improve the suction inlet. Make sure the
suction inlet is under the water level of the
swimming pool. Reduce the numbers of
screws; assemble a pipe with a larger di-
ameter.