22
Systematic Telephony
Forwarding Calls
Forwarding Calls
Types of forwarding
You can forward internal or external calls intended for yourself to another (
internal
or
external
) call number.
Call forwardings can also be made to speed dialling numbers which have been stored in the central tele-
phone book (please refer to the section
on page 10). You can decide whether only internal,
only external or both types of calls are forwarded.
Calls can be forwarded either immediately, after a specified period of time (delay) or if the line is busy. You
can configure more than one call forwarding mode (“Immediately“, “After Delay“ or “On Busy“). However, only
one forwarding function can be activated for each mode.
Example:
You can configure “Immediate forwarding of external calls“ to the
number 333, and “After Delay forwarding of internal calls“ to the
number 444.
On ISDN telephones, “Immediately“, “After Delay“ and “On Busy“ call forwarding can also be set by means of
a menu for all calls, i.e. internal and external.
Call forwarding is executed in the Comfort Pro, or in the case of external calls, in the network operator’s
exchange.
If your system administrator has given you the authorisation, then you can also program call forwarding for
call numbers of other users.
Call forwarding to a voicebox
If the
Comfort Pro A IAB
(answering machine) application has been installed, calls can also be forwarded to
a voicebox which has been configured for you.
MSN call forwarding
“MSN call forwarding“ is available for ISDN multi-terminal accesses. Using this forwarding mode, you can
forward incoming
external
calls
to external destinations
for each MSN (multiple-subscriber number) – pro-
viding you have the necessary authorisation (see also
Call queue
If a
call queue
is active for your telephone, this is not taken into consideration when configuring “Immedi-
ately“ or “On Busy“ call forwarding, and its content is
not
transferred to the destination terminal. Calls already
in the queue can only be accepted on the original terminal – after you have deactivated call forwarding. If you
Summary of Contents for Comfort Pro
Page 1: ...Comfort Pro Operation on Standard Terminals User Manual...
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Page 50: ...48 Notes Notes...
