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Synway Information Engineering Co., Ltd

SMG-D Series Analog Gateway User Manual (Version 2.0.0)

Page 65

Appendix D Technical/sales Support

Thank you for choosing Synway. Please contact us should you have any
inquiry regarding our products. We shall do our best to help you.

Headquarters

Synway Information Engineering Co., Ltd
http://www.synway.net/
9F, Building 1, Joinhands Science Park, No.4028, Nanhuan Road,
Binjiang District, Hangzhou, P.R.China, 310053
Tel: +86-571-88860561
Fax: +86-571-88850923
Wechat QR Code: Scan the QR code below to add us on Wechat.

Technical Support

Tel: +86-571-88864579
Mobile: +86-18905817070
Email:

[email protected]

Email:

[email protected]

MSN:

[email protected]

Sales Department

Tel: +86-571-88860561
Tel: +86-571-88864579
Fax: +86-571-88850923
Email: [email protected]

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Summary of Contents for SMG-D Series

Page 1: ...Synway SMG D Series Analog Gateway SMG1004D SMG1008D SMG1016D SMG1032D Analog Gateway Version 2 0 0 Synway Information Engineering Co Ltd www synway net...

Page 2: ...1 System Info 11 3 2 2 Channel State 11 3 2 3 Call Count 12 3 2 4 SIP Message Count 13 3 3 Quick Config 13 3 4 VoIP Settings 13 3 4 1 SIP 14 3 4 2 SIP Compatibility 15 3 4 3 SIP Station 17 3 4 4 SIP S...

Page 3: ...8 3 9 3 Tel to IP CallerID 48 3 9 4 Tel to IP CalleeID 49 3 10 System Tools 50 3 10 1 Management 50 3 10 2 Configuration File 50 3 10 3 Network 51 3 10 4 Upgrade 51 3 10 5 Signaling Capture 52 3 10 6...

Page 4: ...on Engineering Co Ltd hereinafter referred to as Synway Synway reserves all rights to modify this document without prior notice Please contact Synway for the latest version of this document before pla...

Page 5: ...Page iv Revision History Version Date Comments Version 1 7 0 2017 03 Initial publication Version 1 7 1 2017 05 New revision Version 1 7 6 2018 01 New revision Version 2 0 0 2019 04 New revision Note...

Page 6: ...phone sets fax machines and PBXes with the IP telephony network or IP PBX It provides a powerful reliable and cost effective VoIP solution for such occasions as IP call centers and multi branch agenci...

Page 7: ...ng to the configuration in case of network failure or call timeout Send Polarity Reversal Signal Sends the polarity reversal signal to a corresponding FXS channel when the called party pick up behavio...

Page 8: ...interface Language Chinese English Software Upgrade Support of user interface gateway service kernel and firmware upgrades based on WEB Tracking Test Support of Ping and Tracert tests based on WEB Sys...

Page 9: ...ling Supported Console Port Amount 1 Type USB to Serial Baud Rate 115200bps Connector MINI USB Connector Data Bits 8 bits Stop Bit 1 bit Parity Unsupported Flow Control Unsupported Button Description...

Page 10: ...two indicators LED State Description Run Indicator Go out System is not yet started Light up and flash fast System is starting Flash slowly System is normal Alarm Indicator Go out System is normal Lig...

Page 11: ...products provide RJ11 interfaces You can use a common telephone line directly or construct a telephone line by yourself according to Figure 2 1 Note that only the middle two cores in the RJ11 jack are...

Page 12: ...group created in Step2 as Source Port Group and fill in Destination IP and Destination Port with the IP address and the Port number you plan to call You may use the default values of other configurat...

Page 13: ...waiting state Once the current conversation is finished and the station hangs up the call in the waiting state will ring the station and wait for answer During the time in the waiting state it will al...

Page 14: ...rt Refer to FXS for detailed instructions Special Instructions The chassis of the SMG D analog gateway must be grounded for safety reasons according to standard industry requirements A simple way is e...

Page 15: ...Type the IP address into the browser and enter the login interface See Figure 3 1 Figure 3 1 Login Interface The gateway only serves one user whose original username and password are both admin You c...

Page 16: ...ur modes 10 Mbps Half Duplex 10 Mbps Full Duplex 100 Mbps Half Duplex 100 Mbps Full Duplex Runtime Time of the gateway keeping running normally after startup which will be automatically updated WEB Cu...

Page 17: ...s counted from the startup of the gateway service to the latest open or refresh of this interface You can click Refresh to obtain the current call count information The table below explains the items...

Page 18: ...ce Refer to Network for detailed settings After configuration click Next to enter the SIP Settings interface See the Quick Config SIP Settings interface The configuration items on this interface are t...

Page 19: ...ssword should be filled in Authentication Username Authentication username for registration Registrar IP Address Address of the registry server for the gateway to register Registrar Port Signaling por...

Page 20: ...From Field and from Username of From Field The default value is Username of From Field Use Source Address Set whether to send the request message to the source address of the response message from th...

Page 21: ...default setting of disabled SIP Encryption Once this feature is enabled you can encrypt the SIP signal following selecting an encryption criterion and setting a key By default it is disabled Encryptio...

Page 22: ...used to register a SIP station to the gateway Password The password used to register a SIP station to the gateway Bound Port The FXO port which is bound to the SIP station Description It is user defin...

Page 23: ...e on the Add New SIP Server interface To delete a SIP server check the checkbox before the corresponding index in Figure 3 4 and click the Delete button Check All means to select all available items o...

Page 24: ...port By default this feature is disabled 3 4 6 Media On the media settings interface you can configure the RTP port and payload type depending on your requirements After configuration click Save to sa...

Page 25: ...QoS Action URL and AMD FXS is used to configure the general properties of the FXS port FXO is used to configure the general properties of the FXO port Tone Detector is used to configure some propertie...

Page 26: ...asion to Send FSK CallerID Sets when to send the CallerID before rings or after the 1 st Ring The default value is after 1 st Ring Send Polarity Reversal Signal Once this feature is enabled the gatewa...

Page 27: ...ly and go to the idle state when a call from PSTN to soft terminal via FXO port is rejected by the IP soft terminal FSK Standard Standard for sending FSK formatted CallerID which varies in different c...

Page 28: ...ssage This item is valid only when Polarity Reversal is enabled The default value is enabled Priority Rule Sets the priorities for number attribution and manipulation The default setting is After Mani...

Page 29: ...of 20 To delete a piece of tone check the checkbox before the corresponding index and click the Delete button Check All means to select all available items on the current page Uncheck All means to ca...

Page 30: ...lt value of 32 After configuration click Save to save your settings into the gateway If a dialog box pops up after you save your settings asking you to restart the system do it immediately to apply th...

Page 31: ...by bps Fax Train Mode Sets the train mode for T 38 fax with the default value of transferredTCF Error Correction Mode Sets the error correction mode for T 38 fax The optional values are t38UDPRedunda...

Page 32: ...to restrict the sequence and avoid conflict Figure 3 5 Dialing Rule Configuration Interface Standard See Figure 3 5 for the Dialing Rule Configuration interface under the standard mode The list in th...

Page 33: ...it at the beginning of the string representing symbol There are 19 dialing rules already configured on the gateway for easy use See below for detailed information Priority Dialing Rule Description 99...

Page 34: ...he exact meaning of each rule element is described on the page 3 5 10 Dialing Timeout The table below explains the items shown on the dialing timeout info interface Item Description Inter Digit Timeou...

Page 35: ...modify the configuration of the color ring The configuration items on the color ring modification interface are the same as those on the Color Ring Upload interface To delete a color ring check the c...

Page 36: ...and ending dates for CDR query Port Sets the port on which CDR query will proceed Call Direction Sets the call direction for CDR query CallerID CalleeID Sets the CallerID CalleeID for CDR query Call...

Page 37: ...0 Shortest Silence Duration after Greeting Sets the shortest silence duration after the phone is picked up by a man calculated by ms with the default value of 1200 Silence Energy Threshold Sets an ene...

Page 38: ...ired to upload the VPN certificate after enabling the VPN feature See Figure 3 10 Figure 3 8 VPN Certificate Upload Interface Note Refer to Appendix C About VPN for how to make a VPN certificate 3 5 1...

Page 39: ...FXO port settings cannot be changed When the user authority is set to Read and Write the FXS FXO port settings can be changed The block Check Channel Status is used to configure the range of ports th...

Page 40: ...of the SIP server which will be quoted by the current FXS port Auto Dial Number Wait Time before Auto Dial The FXS port will dial the Auto Dial Number if there is no dialing operation after pickup wi...

Page 41: ...an talkback to its bound number That is they can start a call with each other as soon as picking up the phone The default setting is disabled Note This feature is only used in the case of channel regi...

Page 42: ...ncrease or decrease step size of the authentication password in the batch setting After configuration click Modify to save the settings into the gateway or click Cancel to cancel the settings 3 7 2 FX...

Page 43: ...Note Both items Connection Method and Bound Number will be hidden if the SIP Station feature is enabled on the SIP Settings interface Input Gain Output Gain Adjusts the gain of the voice input to out...

Page 44: ...e batch setting Batch Rule of Bound Number The rule for batch setting the bound number including Increase Decrease and Use the same number three options Batch Step Size of Bound Number Sets the increa...

Page 45: ...to add the list timing rule The table below explains the configuration items on the interface Item Description Rule Index The index of timing rule used for the FXO port in list timing Set Spent Call...

Page 46: ...figuration items SIP Account and Password should be filled in Authentication Username Authentication username of a port used to register the port to the SIP server when IMS network is enabled Note Thi...

Page 47: ...tedly until finding a port which is allowed to enter the call waiting state Group Ringing Ring all the idle FXS ports in this port group Ringing by Turns Ring the ports in this port group according to...

Page 48: ...terface Item Description Mailbox Account Password Sets the account and password of the mailbox Outgoing SMTP Port Sets the server address and port for Email sending SSL Sets whether to encrypt the sen...

Page 49: ...them manually You may use the default values of all the configuration items herein The table below explains the items on the interface Item Description Index The unique index of each routing rule whic...

Page 50: ...e gateway will route a call from any IP address to a corresponding port based on its number Press the Add New button on the bottom right corner of the list to add a new routing rule Figure 3 13 IP Tel...

Page 51: ...le 057 1 3 6 represents the string 0571 0572 0573 or 0576 Also these items can be set to which indicates any string These two configuration items together with Source Port Group Call Initiator specify...

Page 52: ...with a smaller index value has a higher priority If a call matches several number manipulation rules it will be processed according to the one with the highest priority Description More information a...

Page 53: ...anipulation Rule interface Note that the item Index cannot be modified To delete a number manipulation rule check the checkbox before the corresponding index and click the Delete button Check All mean...

Page 54: ...ss than the length of the current number will some digits be deleted from left otherwise the number will not be manipulated The default value is 20 Prefix to Add Designated information to be added to...

Page 55: ...Server Address and Server Port in case Send CDR is enabled By default Send CDR is disabled Server Address The address of the server to receive CDR Server Port The port of the server to receive CDR NT...

Page 56: ...uration click Save to save the above settings into the gateway or click Reset to restore the configurations After changing the IP address you shall log in the gateway again using your new IP address 3...

Page 57: ...to start the capture according to your requirement Click Start to start capturing packets Click Stop to stop the capture and download the captured packets On the Debug Record interface you can select...

Page 58: ...ta after restart Click Cancel to cancel this upload directly 3 10 9 Factory Reset On the factory reset interface click Reset to restore all configurations on the gateway to factory settings 3 10 10 Sy...

Page 59: ...ich the call test will be performed CalledID The called party number of the call from the PSTN channel Local Alias The content of displayname in the from field of the invite message during the call ou...

Page 60: ...d to the IP address in the Network interface This item is valid only when DCMS is selected Registrar Server Once this feature is enabled you are required to fill in the authorization code while modify...

Page 61: ...ote that the item Index cannot be modified To delete an Access Control Command check the checkbox before the corresponding index and click the Delete button and then click the Apply button to make the...

Page 62: ...hem The table below explains the configuration items on the interface Item Description Source IP Address Source IP address where the Tracert test is initiated Destination Address Destination IP addres...

Page 63: ...nce 5000m Impedance Telephone line impedance Compliant with the national standard impedance for three component network Console Port Amount 1 RS 232 Baud rate 115200bps Connector MINI USB Connector Da...

Page 64: ...le configuration interface Fill in Source IP with the gateway s IP address e g 192 168 1 101 and select a port group e g Port Group 2 as Destination Port Group to be called Then if the IP end of the g...

Page 65: ...ove settings too Q6 How many ports can be rung by turns according to the Ringing by Turns rule According to the 180s ringing timeout limit in RFC3261 protocol the time used for ringing all ports by tu...

Page 66: ...e VPN Settings interface under Advanced Settings on the web This featured is disabled by default Step 1 Select Yes to enable this feature click the Save button and the following interface will appear...

Page 67: ...ck part is fixed while the red part shall change according to the note client dev tap Note Fill in tap or tun according to the VPN server s requirement proto tcp Note Connect via TCP which should be c...

Page 68: ...ssary to add if it is never encrypted at the server tls auth Note Fill in the key copied from the file of ta key tls auth Make sure the three key files ca crt client crt and client key are of the newe...

Page 69: ...Engineering Co Ltd SMG D Series Analog Gateway User Manual Version 2 0 0 Page 64 After enabling the VPN feature successfully you can use the virtual IP of the gateway to make calls in both directions...

Page 70: ...tion Engineering Co Ltd http www synway net 9F Building 1 Joinhands Science Park No 4028 Nanhuan Road Binjiang District Hangzhou P R China 310053 Tel 86 571 88860561 Fax 86 571 88850923 Wechat QR Code...

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