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SYNOLOGY, INC. 

LIMITED PRODUCT WARRANTY 

THIS  LIMITED WARRANTY  ("WARRANTY")  APPLIES  TO  THE  PRODUCTS  (AS  DEFINED  BELOW)  OF  SYNOLOGY,  INC. 
AND  ITS  AFFILIATES,  INCLUDING  SYNOLOGY  AMERICA  CORP,  (COLLECTIVELY,  "SYNOLOGY").    YOU  ACCEPT  AND 
AGREE  TO  BE  BOUND  BY  THE  TERMS  OF  THIS  WARRANTY  BY  OPENING  THE  PACKAGE  CONTAINING  AND/OR 
USING THE PRODUCT.  IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT.  
INSTEAD,  YOU  MAY  RETURN  THE  PRODUCT  TO  THE  RESELLER  WHERE  YOU  PURCHASED  IT  FOR  A  REFUND  IN 
ACCORDANCE WITH THE RESELLER'S APPLICABLE RETURN POLICY. 

Section 1.    Definitions.

   

(a)  “New  Product”,  including:  (1) 

"Category  I  Product"  means  Synology  product  models 
RS810+,  ,  RX410,  all  DS/RS  NAS  models  with 
the XS+/XS suffix (except R) in or after 13-series, 
all DX/RX expansion units with 12 drive bays in or after 13-
series, E10G15-F1, ECC RAM Module Kit (4GB/8GB/16GB), 
and  DDR3  RAM  Module  (4GB).  (2)  "Category  II  Product" 
means  Synology  product  models  R,  RS3412xs, 
RS3412RPxs, 

RS3411xs, 

RS3411RPxs, 

R,  RS411,  ,  RS409+,  RS409,  RS408-
RP,  RS408,  RS407,  DS3612xs,  DS3611xs,  , 
,  ,  DS710+,  DS509+,  DS508,  EDS14, 
RX1211, RX1211RP, RX4, DX1211, DX510, DX5, VS360HD, 
VS240HD, DDR2/DDR3 RAM Module (1GB/2GB), and ECC 
RAM  Module  (2GB).  (3)  "Category  III  Product"  means 
Synology  product  models  that  apply  with  the  following 
requirements: all DS NAS models without the XS+/XS suffix 
and with 5 and more drive bays in or after 12-series, all RS 
NAS models without the XS+/XS suffix in or after 12-series, 
and  all  DX/RX  expansion  units  with  4  or  5  drive  bays  in  or 
after  12-series.  (4) "Category  IV  Product"  means  all  other 
Synology  product  models  purchased  by  Customer  after 
March 1,  2008.  (5) "Category V  Product"  means  all  other 
Synology  product  models  purchased  by  Customer  before 
February  29,  2008.  (b)  "Refurbished  Product"  means  all 
Synology  products  which  have  been  refurbished  and  sold 
directly  by  Synology  through  Online  Store,  not  including 
those  sold by  an  authorized Synology  distributor  or  reseller. 
(c) "Customer"  means  the  original  person  or  entity 
purchasing  the  Product  from  Synology  or  an  authorized 
Synology distributor or reseller. (d) "Online Store" means an 
online  shop  operated  by  Synology  or  Sy

nology’s  affiliate. 

(e) "Product"  means  a  New  Product  or  a  Refurbished 
Product  and  any  hardware  incorporated  into  the  Product  by 
Synology 

and 

any 

accompanying 

documentation. 

(f) "Software"  means  the  Synology  proprietary  software  that 
accompanies  the  Product  when  purchased  by  Customer,  is 
downloaded by Customer at the Web Site, or is pre-installed 
on  the  Product  by  Synology,  and  includes  any  firmware, 
associated  media,  images,  animations,  video,  audio,  text 
and  applets  incorporated  into  the  software  or  Product  and 
any  updates  or  upgrades  to  such  software.    (g) "Warranty 
Period"  means the  period  commencing  on  the  date  the 
Product is purchased by Customer and ending (1) five years 
after such date for Category I Products; (2) three years after 
such date for Category II & lll Products; or (3) two years after 
such  date  for  Category IV  Products;  or  (4) one  year  after 
such date for Category V Products; or (5) 90 days after such 
date for Refurbished Products, except for those  sold as "as 
is"  or  with  "no  warranty"  on  Online  Store.  (h) "Web  Site" 
means 

the 

Synology 

web 

site 

located 

at 

www.synology.com

.

 

Section 2.  Limited Warranty and Remedies 

2.1 

Limited Warranty.

  Subject to Section 2.6, Synology 

warrants  to  Customer  that  each  Product  (a) will  be  free  of 
material  defects  in  workmanship  and  (b) under  normal  use 
will  perform  substantially  in  accordance  with  Synology's 
published specifications for the Product during the Warranty 
Period.    Synology  warrants  the  Software  as  set  forth  in  the 
accompanying end user license agreement provided with the 
Product,  if  any.    Synology  provides  no  warranty  to 
Refurbished Product sold as “as is” or with “no warranty” on 
Online Store. 

2.2 

Exclusive  Remedy.

    If  Customer  gives  notice  of 

noncompliance  with  any  of  the  warranties  set  forth  in 
Section 2.1  within  the  applicable  Warranty  Period  in  the 
manner  set  forth  below,  then,  upon  verification  of  the 
noncompliance  by  Synology,  Synology  will,  at  Synology's 
option: (a) use commercially reasonable efforts to repair the 
Product,  or  (b) replace  the  noncomplying  Product  or  part 
thereof  upon  return  of  the  complete  Product  in  accordance 
with  Section 2.3    The  foregoing  sets  forth  Synology's  entire 
liability  and  Customer's  sole  and  exclusive  remedy  for  any 
breach  of  warranty  under  Section 2.1  or  any  other  defect  or 
deficiency  in  the  Product.    Customer  will  reasonably  assist 
Synology  to  diagnose  and  validate  any  nonconformity  with 
the Product.  The warranty set forth in Section 2.1 does not 
include:  (1) any  warranty  relating  to  the  Software; 
(2) physical  installation  or  removal  of  the  Product  from 
Customer's  site;  (3) visits  to  Customer's  site;  (4) labor 
necessary  to  effect  repairs  or  replace  defective  parts  other 
than  during  Synology's  or  its  contracted  service  providers' 
normal  local  business  hours,  exclusive  of  weekends  and 
service providers’ holidays; (5) any work with any third party 
equipment  or  software;  (6) any  warranty  of  the  hard  disk  if 
installed  by  Customer  or  any  other  third  party;  or  (7) any 
warranty of compatibility with the hard disk. 

 

2.3 

Return.

    Any  Product  returned  by  Customer  under 

Section 2.2  must  be  assigned  a  Return  Merchandise 
Authorization ("RMA") number by Synology before shipment 
and  must  be  returned  in  accordance  with  Synology's  then 
current  RMA  procedures.    Customer  may  contact  any 
authorized  Synology  distributor  or  reseller  or  Synology 
Support to obtain assistance in obtaining an RMA, and must 
provide  proof  of  purchase  and  product  serial  number  when 
asking  for  such  assistance.    For  warranty  claims,  Customer 
must return the complete Product to Synology in accordance 
with  this  Section 2.3  to  be  eligible  for  coverage  under  this 
Warranty.  Any Product returned without an RMA number, or 
any  Product  that  has  been  disassembled  (except  under  the 
direction  of  Synology)  will  be  refused  and  returned  to 
Customer  at  Customer's  expense.    Any  Product  that  has 
been assigned a RMA number must be returned in the same 
condition  as  it  was  received  from  Synology  to  the  address 
designated  by  Synology,  freight  pre-paid,  in  packaging 
sufficient  to  protect  the  contents  thereof  and  with  the  RMA 
number  prominently  displayed  on  the  outside  of  the  box.  
Customer  is  responsible  for  insurance  and  risk  of  loss  with 
respect to returned items until they are properly received by 
Synology.    A  Product  issued  a  RMA  number  must  be 
returned  within  fifteen (15)  days  after  issuance  of  the 
applicable RMA number.  

2.4 

Replacement  by  Synology.

 If  Synology  elects  to 

replace any Product under this Warranty set forth in Section 
2.1,  then  Synology  will  ship  a  replacement  Product  at 
Synology's  expense  via  the  shipping  method  selected  by 
Synology  after  receipt  of  the  nonconforming  Product 
returned  in  accordance  with  Section  2.3  and  validation  by 
Synology that the Product does not conform to the warranty. 
In some countries, Synology may at its own discretion apply 
the  Synology  Replacement  Service  to  certain  Products, 
through  which  Synology  will  ship  a  replacement  Product  to 
Customer  before  its  receipt  of  the  nonconforming  Product 
returned by Cus

tomer (“Synology Replacement Service”).  

2.5 

Support.   

During  the Warranty Period,  Synology  will 

make available to Customer the support services. Following 

Summary of Contents for DiskStation DS416

Page 1: ...Synology DiskStation DS416 Quick Installation Guide ...

Page 2: ... Safety Instructions 5 Chapter 2 Hardware Setup Tools and Parts for Drive Installation 6 Install Drives 6 Start Up Your DiskStation 8 Chapter 3 Install DSM on DiskStation Install DSM with Web Assistant 9 Learn More 9 Appendix A Specifications Appendix B LED Indicator Table Synology_QIG_DS416_20150512 ...

Page 3: ...d the items below Also make sure to read the safety instructions carefully to avoid harming yourself or damaging your DiskStation Note All images below are for illustrative purposes only and may differ from the actual product Package Contents Main unit x 1 AC power cord x 1 AC power adapter x 1 RJ 45 LAN cable x 2 Screws for 2 5 hard drives x 18 Before You Start ...

Page 4: ...beep sound and the Power LED starts blinking 5 Fan Back Panel Disposes of excess heat and cools the system If the fan malfunctions the DiskStation will emit a beeping sound 6 LAN Port Connect network cables here 7 RESET Button 1 Press and hold until you hear a beep sound to restore the default IP address DNS server and password for the admin account 2 Press and hold until you hear a beep sound the...

Page 5: ...er cord Wipe with damp paper towels Do not use chemical or aerosol cleaners To prevent the unit from falling over do not place on carts or any unstable surfaces The power cord must plug in to the correct supply voltage Make sure that the supplied AC voltage is correct and stable To remove all electrical current from the device ensure that all power cords are disconnected from the power source Risk...

Page 6: ... com for compatible drive models Warning If you install a drive that contains data the system will format the drive and erase all existing data Please back up any important data before installation Install Drives 1 Remove the drive bay cover from the front panel 2 Push the latch upward and pull the handle to remove the drive tray Hardware Setup ...

Page 7: ...s from the sides of the drive tray and store them in a safe place Place the drive in the blue area shown below of the drive tray Turn the tray upside down and tighten the screws to secure the drive in place 4 Make sure the side marked with UP is facing up and insert the drive tray into the empty drive bay You should hear a click when the tray is locked into place 5 Repeat the steps above to assemb...

Page 8: ... best use of drive capacity Start Up Your DiskStation 1 Use the LAN cable to connect the DiskStation to your switch router or hub 2 Connect the AC adapter to the power port of the DiskStation Connect one end of the AC power cord to the AC power adapter and the other to the power outlet 3 Press the power button Congratulations Your DiskStation is now online and detectable from a network computer ...

Page 9: ... 4 Web Assistant will be launched in your web browser It will search for and find the DiskStation within the local network The status of the DiskStation should be Not Installed DS416 5 Click Connect to start the setup process and follow the onscreen instructions Note 1 The DiskStation must be connected to the Internet to install DSM with Web Assistant 2 Suggested browsers Chrome Firefox 3 Both the...

Page 10: ...pported RAID Types Basic JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Synology Hybrid RAID Up to 2 Disk Fault Tolerance Agency Certifications FCC Class B CE Class B BSMI Class B HDD Hibernation Yes Scheduled Power On Off Yes Wake on LAN Yes Language Localization Environment Requirements Line voltage 100V to 240V AC Frequency 50 60Hz Operating Temperature 40 to 104 F 5 to 40 C Storage Temperature 5 to ...

Page 11: ...Network connected Blinking Network active Off No network Rear LAN on lower side of jack Green Static Gigabit connection Orange Static 100Mbps connection Off 10Mbps connection No network Note Model specifications are subject to change without notice Please refer to www synology com for the latest information LED Indicator Table 1 Please try to restart your DiskStation or re insert the drive s and t...

Page 12: ...s hosted by Synology NAS server to any third party for commercial purpose Section 6 Open Source The Software may contain components licensed to Synology under the GNU General Public License GPL Components currently available at http www gnu org licenses gpl html The terms of the GPL will control solely with respect to the GPL Components to the extent that this EULA conflicts with the requirements ...

Page 13: ...and finally by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R O C Arbitration Law and related enforcement rules In such cases the arbitration will be limited solely to the dispute between you and Synology The arbitration or any portion of it will not be consolidated with any other arbitration and will not be conducted on a class wide or class action b...

Page 14: ...ng the Warranty Period Synology warrants the Software as set forth in the accompanying end user license agreement provided with the Product if any Synology provides no warranty to Refurbished Product sold as as is or with no warranty on Online Store 2 2 Exclusive Remedy If Customer gives notice of noncompliance with any of the warranties set forth in Section 2 1 within the applicable Warranty Peri...

Page 15: ...RRANTY WHETHER BASED ON CONTRACT TORT INCLUDING NEGLIGENCE STRICT LIABILITY OR OTHER THEORY EVEN IF SYNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 3 3 Limitation of Liability SYNOLOGY S AND ITS SUPPLIERS LIABILITY ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THE PRODUCT ANY ACCOMPANYING DOCUMENTATION OR SOFTWARE AND ANY OTHER GOODS OR SERVICES PROVIDED UNDER THIS WARRANT...

Page 16: ...nforcement rules The arbitration shall take place in Taipei Taiwan R O C and the arbitration proceedings shall be conducted in English or if both parties so agree in Mandarin Chinese The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction Nothing in this Section shall be deemed to prohibit or restrict Synology from seeking injunctive rel...

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