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4-1

Chapter 4

Maintaining the PenWare 1500

Cleaning the PenWare 1500

Use a soft cotton cloth lightly dampened with isopropyl alcohol to remove any ink,
fingerprint smudges, and dirt.

Diagnostics

To perform power-on diagnostics:

1. Power up the PenWare 1500. The green LED flashes.
2. Touch the screen to invoke self-test mode. The green LED turns off, and the red

LED turns on.

3. The LCD displays all pixels.

Note:

Any communication activity aborts diagnostic mode and returns the
PenWare 1500 to idle mode to wait for a host command.

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Summary of Contents for PenWare 1500

Page 1: ...PenWare 1500 Product Reference Guide ...

Page 2: ......

Page 3: ...PenWare 1500 Product Reference Guide 72 61364 01 Revision A August 2003 ...

Page 4: ...ork from a licensed program or use a licensed program in a network without written permission from Symbol The user agrees to maintain Symbol s copyright notice on the licensed programs delivered hereunder and to include the same on any authorized copies it makes in whole or in part The user agrees not to decompile disassemble decode or reverse engineer any licensed program delivered to the user or...

Page 5: ...osBuilder Software Development Toolkit 1 2 Parts of the PenWare 1500 1 3 LED Indicators 1 4 Chapter 2 Setting Up the PenWare 1500 System System Requirements 2 1 PenWare 1500 Connection Components 2 1 Connecting the PenWare 1500 2 2 RS 232 Installation 2 2 PS 2 Installation 2 3 Connecting Peripheral Devices 2 5 Chapter 3 Initializing the PenWare 1500 Calibrating the PenWare 1500 3 2 Setting LCD Cle...

Page 6: ...iv PenWare 1500 Product Reference Guide Chapter 4 Maintaining the PenWare 1500 Cleaning the PenWare 1500 4 1 Diagnostics 4 1 Appendix A Technical Specifications Index ...

Page 7: ...es how to get the PenWare 1500 up and running quickly Chapter 2 Setting Up the PenWare 1500 System describes how to connect the terminal to a host and to peripherals Chapter 3 Initializing the PenWare 1500 provides information on setting up the PenWare 1500 Chapter 4 Maintaining the PenWare 1500 describes how to clean the terminal and perform power on diagnostics Appendix A Technical Specification...

Page 8: ...ervice Information If you have a problem with your equipment contact the Symbol Support Center If your problem cannot be resolved over the phone you may need to return your equipment for servicing If that is necessary you will be given special directions Note Symbol Technologies is not responsible for any damages incurred during shipment if the approved shipping container is not used Shipping the ...

Page 9: ...stria Österreich Symbol Technologies Austria GmbH Prinz Eugen Strasse 70 2 Haus 1040 Vienna Austria 01 5055794 0 Inside Austria 43 1 5055794 0 Outside Austria Denmark Danmark Symbol Technologies AS Dr Neergaardsvej 3 2970 Hørsholm 7020 1718 Inside Denmark 45 7020 1718 Outside Denmark Europe Mid East Distributor Operations Contact your local distributor or call 44 118 945 7360 Finland Suomi Oy Symb...

Page 10: ...00 Mexico City DF Mexico 5 520 1835 Inside Mexico 52 5 520 1835 Outside Mexico Netherlands Nederland Symbol Technologies Kerkplein 2 7051 CX Postbus 24 7050 AA Varsseveld Netherlands 315 271700 Inside Netherlands 31 315 271700 Outside Netherlands Norway Norge Symbol s registered and mailing address Symbol Technologies Norway Hoybratenveien 35 C N 1055 OSLO Norway Symbol s repair depot and shipping...

Page 11: ... version of this guide go to http www symbol com manuals Sweden Sverige Letter address Symbol Technologies AB Box 1354 S 171 26 SOLNA Sweden Visit shipping address Symbol Technologies AB Solna Strandväg 78 S 171 54 SOLNA Sweden Switchboard 08 445 29 00 domestic Call Center 46 8 445 29 29 international Support E Mail Sweden Support se symbol com ...

Page 12: ...x PenWare 1500 Product Reference Guide ...

Page 13: ...hese electronic signatures to transaction documentation to eliminate filing storage and physical handling of paper receipts The PenWare 1500 features Backlit one line alphanumeric data display signature panel Electronic signature capture Compatibility with DOS Windows 3 x 95 98 NT 3 51 or higher RS 232 interface for connection to a PC or cash register Two LED indicators ...

Page 14: ...ilder Software Development Toolkit provides developers advanced tools for rapid deployment of electronic signature capture functions including signature capture real time signature rendering compression and signature file for secure storage and future retrieval Designed for 16 32 bit Windows and DOS host computers the toolkit includes C libraries a group of Active X Controls user manual and sample...

Page 15: ...1 3 Getting Started Parts of the PenWare 1500 Figure 1 1 Parts of the PenWare 1500 LCD Stylus LEDs RS 232 Port ...

Page 16: ...1 4 PenWare 1500 Product Reference Guide LED Indicators Figure 1 2 PenWare 1500 LED Indicators Function Green Red Power On Flashing Off Idle Off Off Capture On Off Self Test Calibrate Off Flashing ...

Page 17: ...oftware requires an IBM compatible PC running DOS Microsoft Windows 3 1 95 NT or OS 2 PenWare 1500 Connection Components The following items required to install the PenWare 1500 system are provided with the terminal Table 2 1 Connection Items Connection Cables Parts Required Page Number Host via RS 232 HDB15 DB9 serial cable 8 feet AC power adapter cable 2 2 Host via PS 2 Cable HDB15 DB9 serial ca...

Page 18: ...ut off power on the POS host device 2 Plug the serial cable s 15 pin connector HDB15 into the RS 232 port on the back of the PenWare 1500 3 Plug the serial cable s 9 pin connector DB9 into a serial port typically COM1 on the POS host device 4 Insert the male connector on the AC power adapter cable into the port on the back of the serial cable s 9 pin connector DB9 5 Connect the end of the AC adapt...

Page 19: ...ure pad if necessary See the Chapter 3 Initializing the PenWare 1500 for more information PS 2 Installation To install the PenWare 1500 in a PS 2 cable configuration 1 Shut off power on the POS host device 2 Plug the serial cable s 15 pin connector HDB15 into the RS 232 port on the back of the PenWare 1500 3 Plug the serial cable s 9 pin connector DB9 into a serial port typically COM1 on the POS h...

Page 20: ... turns solid green when the host is found Note To enable the terminal to recognize the host install and run the PenWare Initialization Program located on the PenWare Utilities Diskette This program tests the host and terminal connection and calibrates the signature pad if necessary See the Chapter 3 Initializing the PenWare 1500 for more information PenWare 1500 Mouse PS 2 Cable HDB15 Connector DB...

Page 21: ...nnectors DB9 into a serial port typically COM1 on the POS host device 4 Plug the other 9 pin connector DB9 into the peripheral device 5 Insert the male connector on the AC power adapter cable into the port on the back of the 9 pin connector DB9 that is connected to the host 6 Connect the end of the AC adapter to a standard 120V 60 Hz AC power outlet 7 Power on the POS host device Figure 2 3 RS 232...

Page 22: ...2 6 PenWare 1500 Product Reference Guide ...

Page 23: ... the PenWare Utilities Diskette in the disk drive usually drive A or B on the host computer 2 Select Run from the Start menu 3 Select Browse and locate the diskette drive 4 Double click on Setup 5 Click OK 6 Select Yes to launch the PenWare Initialization Program PWINIT 7 Click on Finish 8 Perform the functions described in the following sections calibrating the PenWare 1500 screen and setting LCD...

Page 24: ...again in the lower right corner 3 Click OK on the host computer to return to the main PenWare Initialization Program screen Setting LCD Clear Time LCD Clear Time clears the PenWare 1500 screen after a specified amount of time has elapsed with no device activity For example set the LCD Clear Time to 30 to clear the PenWare 1500 screen after 30 seconds of inactivity To set the clear time 1 On the ho...

Page 25: ...int smudges and dirt Diagnostics To perform power on diagnostics 1 Power up the PenWare 1500 The green LED flashes 2 Touch the screen to invoke self test mode The green LED turns off and the red LED turns on 3 The LCD displays all pixels Note Any communication activity aborts diagnostic mode and returns the PenWare 1500 to idle mode to wait for a host command ...

Page 26: ...4 2 PenWare 1500 Product Reference Guide ...

Page 27: ...me backlit LCD LCD Size 2 5 in L x 1 3 in W 63 5 mm L x 33 0 mm W LCD Resolution 160 Hori x 65 Ver pixels Touchpad Resistive pressure sensitive Touchpad Resolution 418 Hori X 798 Ver dpi Characters Per Line 26 Power Requirements 200 mA 9V DC unregulated Power Source 9V AC adapter European and host powered options available PS 2 power cable option Terminal Interface One RS 232 port baud rate 9600 o...

Page 28: ...5 98 and NT 3 51 or higher IBM 4680 4690 Formats supported BMP SIG DIB CGM EPS PCL TIFF TXT NLC WMF PCX and PLC Object tools Support for VBX ActiveX and OPOS Onboard compression 7 1 standard decompression required at host Regulatory Electrical Safety UL and CE EMI RFI FCC Class A Table A 1 PenWare 1500 Technical Specifications continued Item Description ...

Page 29: ...l vi D diagnostics 4 1 dimensions A 1 display A 1 F features 1 1 H host PS2 2 3 RS 232 2 2 I initializing 3 1 calibrating 3 2 setting LCD clear time 3 2 installing peripherals 2 5 PS2 connection 2 3 RS 232 connection 2 2 items required 2 1 interface peripheral 2 5 PS2 2 3 RS 232 2 2 L LCD A 1 LCD clear time 3 2 LED 2 3 2 4 4 1 LED indicators 1 4 M maintaining 4 1 N notational conventions vi O over...

Page 30: ...r SDK 1 2 A 2 power requirements A 1 power on diagnostics 4 1 PS2 installation 2 3 R regulatory A 2 RS 232 installation 2 2 S self test 4 1 service information vi setting up 2 1 items required 2 1 peripherals 2 5 PS2 2 3 RS 232 2 2 Symbol support center vi system requirements 2 1 T touchpad A 1 resolution A 1 W weight A 1 ...

Page 31: ...r were you with this product before using this manual Did this manual meet your needs If not please explain ___________________________________________________________ ___________________________________________________________ What topics need to be added to the index if applicable ___________________________________________________________ ________________________________________________________...

Page 32: ......

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Page 34: ...2 72 61364 01 Revision A August 2003 Symbol Technologies Inc One Symbol Plaza Holtsville N Y 11742 1300 http www symbol com manuals PenWare 1500 Product Reference Guide ...

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