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Your terminal
does not accept
scan input.
Scanning
application is not
loaded.
Verify that the unit is loaded with a
scanning application. See your
System Administrator.
Unreadable bar
code.
Ensure the symbol is not defaced.
Distance between
exit window and bar
code is incorrect.
Ensure you are within proper scanning
range.
Terminal is not
programmed for the
bar code.
Ensure the terminal is programmed to
accept the type of bar code you are
scanning.
Terminal is not
programmed to
generate a beep.
If you are expecting a beep on a good
decode and don’t hear one, check that
the application is set to generate a
beep on good decode.
Battery is low.
If the scanner stops emitting a laser
beam when you press the trigger,
check your battery level.
Note: If the scanner is still not reading
symbols, contact your distributor or
Symbol Technologies.
Problem
Cause
Solution