Symbol MiniScan MS-804FZY, Integration Manual

Page: 60 / 184

6-2
MS-804FZY and MS-904HS Integration Guide
Troubleshooting
Note: If after performing th ese checks the symbol still does not scan,
contact the distributor or call the
Symbol Support Center at the
telephone number listed on page xi .
Problem Possible Cause Possible Solutions
No red LED or nothing
happens during a scan
attempt. No power to the scanner. Check the system power.
Confirm that the correct host
interface cable is used.
Connect the power supply.
Re-connect loose cables.
Scanner cannot read the bar
code. Interface/power cables are loose. Re-connect loose cables.
Scanner is not programmed
for the correct bar code type. Make sure the scanner is
programmed to read the type of bar
code to be scanned.
Try scanning other bar code(s) and
other bar code types.
Incorrect communication
parameters. Set the correct communication
parameters (baud rate, parity, stop
bits, etc.)
Bar code symbol is unreadable. Check the symbol to make sure it is
not defaced. Try scanning similar
symbols of the same code type.
Inappropriately hot environment. Remove the scanner from the hot
environment, and allow it to cool
down.
Laser activates, followed by
a beep sequence. Beeper is configured. Refer to beeper indications for
beeper indication descriptions.