Diagnostic tools are also available to assist in troubleshooting problems associated
with the product. These tools can be downloaded from the Symantec FTP site.
The following troubleshooting tools are available specifically for use with
CommandCentral Storage:
■
Run the
getinfo
script (on UNIX)
■
Point to the Serverport and gather data using a browser (on Windows)
For license information, software updates and sales contacts, visit the following
Web site:
https://licensing.symantec.com
About CommandCentral documentation
For information about CommandCentral product documentation, refer to the
following:
■
About CommandCentral Storage documentation
■
About CommandCentral Storage Change Manager documentation
■
About CommandCentral Enterprise Reporter documentation
About CommandCentral Storage documentation
The following guides provide information about CommandCentral Storage:
Provides information about administering the
product—for example, managing licenses and user
accounts, configuring product components, and working
with diagnostic information.
CommandCentral Administrator’s
Guide
Provides a high level overview of how you can use
CommandCentral Storage.
CommandCentral Getting Started
Guide
Provides setup requirements for applications and
devices and instructs you how to configure
CommandCentral Storage to discover them.
CommandCentral Hardware and
Software Configuration Guide
Lists the devices and applications that CommandCentral
Storage supports.
CommandCentral Hardware and
Software Compatibility List
Instructs you how to install CommandCentral Storage.
CommandCentral Installation
Guide
Instructs you how to upgrade 4.x managed hosts to 5.x.
CommandCentral Storage
Migration Guide
Getting started with the CommandCentral family
Where to find more information about CommandCentral
30