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EDR S550 Quick Start Guide
To install the appliance in a four-post equipment rack:
a.
Disassemble the two slide-rail assemblies by fully extending each slide-rail and sliding out
the inner chassis rails.
b.
Attach the two inner rails to the appliance. Align each rail to the mounting posts on each
side of the chassis and slide the rails toward the front of the chassis until the mounting
posts snap into place.
c.
Attach the rack rails to the rack. Insert the front of each rail in the rack while opening and
then releasing the front latch. Repeat to attach the rear of the rails, extending or retracting
the rails as necessary so they fit. Verify the rack rails are installed at the same rack height.
d.
Install the appliance in the rack. Align the inner rails (attached to the appliance) with the
slide-rails in the rack and slide the appliance gently all the way into the rack until it clicks
and locks in place. The appliance can be installed from either the front or rear of the rack.
e.
Reconnect the cables as documented in
Step 2—Connect Cables
and verify the appliance
is functioning as in
Step 3—Power On the Appliance and Verify LEDs
.
To extend or remove the appliance from the rack:
a.
Press the blue rack levers up to disengage the slide rail safety locks.
b.
While continuing to press the levers, gently pull or push the appliance so it extends out the
front or rear of the rack.
c.
Remove pressure from the levers immediately so the rail safety locks engage in the fully-ex-
tended out position. Take care not to push or pull too far, especially while pressing the blue
levers. Doing so could cause the appliance to fall from the rack.
d.
To remove the appliance from the rack while the appliance is in the extended position, press
the blue levers up to disengage the slide rail safety locks.
e.
While continuing to press the levers, carefully slide the appliance out the front or rear of the
rack. Make sure to use two persons or a mechanical aid to lift the appliance from the rack.
Technical Support
•
Contact Information
https://support.symantec.com/us/en/contact-us.html
•
MySymantec
https://www.mysymantec.com
Documentation
Symantec EDR Documentation
•
https://support.symantec.com/us/en/documentation.html
On the Documentation page, type “EDR” in the P
roduct
N
ame
field and
select
Symantec Endpoint Detection and Response
from the drop-
down menu to see the available EDR documentation.
Appliance Documentation
•
S-Series Maintenance and Upgrade Guide
http://www.symantec.com/docs/DOC9795
•
S550 Safety and Compliance Guide
http://www.symantec.com/docs/DOC11377
