Symantec 10551441 - AntiVirus Corporate Edition User Manual Download | Manualshive

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Norton AntiVirus

™

Corporate Edition

User’s Guide

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Summary of Contents for 10551441 - AntiVirus Corporate Edition

Page 1: ...Norton AntiVirus Corporate Edition User s Guide...

Page 2: ...Documentation may include technical or other inaccuracies or typographical errors Symantec reserves the right to make change without prior notice No part of this publication may be copied without the...

Page 3: ...an authorized dealer postage prepaid for a full refund at any time during the sixty day period following the delivery to you of the Software LIMITED WARRANTY Symantec warrants that the media on which...

Page 4: ...4...

Page 5: ...unmanaged protection 14 Chapter 3 Using Norton AntiVirus Corporate Edition What Norton AntiVirus Corporate Edition does 15 Getting started 16 Opening Norton AntiVirus Corporate Edition 16 Navigating...

Page 6: ...anaging the Quarantine 34 Rescanning files in the Quarantine 34 Clearing Backup Items 36 Submitting a potentially infected file to Symantec Security Response for analysis 36 Setting an exclusion 37 In...

Page 7: ...ent users For administrators Chapter 2 Managing Norton AntiVirus presents a few issues that relate to standalone clients and managed clients For client users Chapter 3 Using Norton AntiVirus presents...

Page 8: ...ed virus definitions files are available from Symantec regularly With LiveUpdate Norton AntiVirus connects automatically to a special Symantec Web site determines if your files need updating downloads...

Page 9: ...tures and behavior With this information they develop a virus definition that Symantec products use to detect and eliminate the new virus during scans At least weekly and whenever a destructive new vi...

Page 10: ...Introducing Norton AntiVirus Corporate Edition 10...

Page 11: ...AntiVirus server These computers running in connected mode join a group of managed computers monitored by a network administrator Managed computers can be more closely monitored and virus intrusion po...

Page 12: ...ditionally realtime status of virus submissions to Symantec and definitions deployment to infected endpoints is available from the Central Quarantine console Convenient update options for networked co...

Page 13: ...ng what to scan Norton AntiVirus File System Realtime Protection scans all file types by default Manual scheduled custom and startup scans also examine all file types by default You can choose to scan...

Page 14: ...lient You must uninstall the standalone client for Windows 3 x DOS before rolling out the managed client If the Norton AntiVirus Corporate Edition standalone client is installed on a server that you w...

Page 15: ...or viruses Managing the Quarantine What Norton AntiVirus Corporate Edition does Norton AntiVirus Corporate Edition safeguards computers from virus infection no matter what the source Computers are pro...

Page 16: ...Edition virus protection may be either a standalone or an administrator managed installation The procedures in this chapter assume a standalone installation with the preset or default option settings...

Page 17: ...y Disk and Scan Computer are tasks in the Scan category Individual icons represent each category in the left pane When you click categories and other items in the left pane the right pane responds wit...

Page 18: ...s Corporate Edition makes a backup copy of infected items before attempting a repair After verifying that Norton AntiVirus Corporate Edition cleaned an infected item of viruses you should delete the c...

Page 19: ...e viruses that have infected your computer with additional relevant information about the infection Scan Histories Keep track of the scans that have occurred on your computer over time Scans are displ...

Page 20: ...orate Edition main window click Help On the Help menu click Help Topics New Custom Scan If you regularly scan the same set of files or folders you can create a Custom Scan restricted to those items At...

Page 21: ...initions files are not updated after installation Symantec supplies updated virus definitions files that contain the necessary information about all newly discovered viruses at least weekly Make it a...

Page 22: ...server 5 Click Next to start the automatic update Note If necessary you can configure the LiveUpdate Internet connection or specify a proxy server To do so open LiveUpdate from the Windows Start menu...

Page 23: ...ot use LiveUpdate You can download the updates from the Symantec Security Response Web site For more information see To visit the Symantec Security Response Web site on page 21 If you don t have a mod...

Page 24: ...s no need to scan the message itself Turning File System Realtime Protection off temporarily Every time you start your computer File System Realtime Protection makes sure your computer is virus free S...

Page 25: ...ans faster by scanning only files with selected extensions such as exe com dll doc and xls Although this method offers less protection it is an efficient way to scan because viruses affect only certai...

Page 26: ...Windows loads Custom scans Scan specified file sets at any time A single weekly Scheduled Scan of all files is generally sufficient protection as long as File System Realtime Protection is always runn...

Page 27: ...uble click a drive or folder to open or close it Click the check box to select or deselect items The symbols mean the following The file drive or folder is not selected If the item is a drive or folde...

Page 28: ...n begins the scan and reports the results You can scan a single file without opening the Norton AntiVirus Corporate Edition program To scan a single item In a My Computer or Explorer window right clic...

Page 29: ...are to scan all files clean the virus from an infected file and quarantine the infected file if the virus cannot be removed Note If you change settings they apply only to the scan that you are schedu...

Page 30: ...the tree control check boxes to specify where to scan You can check anything from the entire computer to a single file For more information see Using on demand scans on page 26 7 If desired click Opti...

Page 31: ...e file For more information see Using on demand scans on page 26 7 If desired click Options to change to default settings for what is scanned and how to respond if a virus is detected Generally it is...

Page 32: ...ion of the scan results are reported If no viruses are detected the list box is blank and the status is completed If viruses are detected during the scan the dialog box includes the name of the infect...

Page 33: ...file Delete Permanently Deletes the infected file Move To Quarantine Places the infected file in the Quarantine Properties Displays information about the virus Depending on the preset action for a vir...

Page 34: ...e to clean a virus from an infected file on detection but to place the file in the Quarantine if it cannot be cleaned To manually add a file to the Quarantine 1 Open Norton AntiVirus Corporate Edition...

Page 35: ...local Quarantine will be aware when updated virus definitions arrive and will take an automatic action configured by your administrator For example the action may be to silently scan clean and restore...

Page 36: ...analysis Sometimes Norton AntiVirus Corporate Edition cannot clean a virus from a file Or you suspect a file is infected and is not being detected Symantec Security Response formerly known as Symante...

Page 37: ...infected A false positive occurs when Norton AntiVirus Corporate Edition detects remnants of virus code in files that have been partially cleaned for example by other virus protection programs The vi...

Page 38: ...r example If you copy a large folder that is in the exclusions list and prescan exclusions is enabled the copying process is shorter since the folder contents are excluded prior to scanning If you cop...

Page 39: ...from a scan 38 exclusions about 37 setting 38 L LiveUpdate immediate update 22 scheduled update 22 Lotus Notes Realtime Protection 24 M managed clients benefits 11 differences from standalone clients...

Page 40: ...e items 28 scheduled 28 29 startup 30 Scheduled Scans deleting 29 scheduled scans about 26 scheduling 28 29 servers migrating 14 setting anti virus policy 13 standalone clients benefits of managed cli...

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