About Support
If you have Norton 360, Norton Internet Security or
Norton AntiVirus, you can access Support through the
product after it is installed. See the section "One Click
Support" for more details.
For all other products, to help you find an answer to
your query or issue, we have two support options
available. Details of each option are explained in the
relevant section.
1
Self Help
1
Contact Support
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Support offerings may vary based on the language or
product.
Following are some notes on other versions of
Symantec software:
1
Preinstalled (OEM) software - If you have a valid
subscription to a Norton product that came
pre-installed on your computer, your computer
manufacturer may be able to assist you with
support-related queries.
1
Software downloaded from a service provider - If
you downloaded your Norton product from your
service provider, please refer any product
activation, subscription, and payment queries to
your Internet service provider.
Service and Support
Solutions
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