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If you cannot activate your product

If you cannot connect to the Symantec servers to activate
your product, first check to see if you have parental control
software, either installed or through your ISP, that might
be blocking the connection.

A connectivity problem may occur if you use parental
control software. If you suspect that parental controls are
blocking the connection, you can configure the parental
controls so that they do not block the activation procedure.
You need to sign in to your parental control software as
an administrator or log on to the Internet through your ISP
as an administrator to change your configuration.

Exploring the main window

When you start Norton AntiVirus, the main window opens.
The main window provides access to all Norton AntiVirus
features, options, Help, and Support.

To explore the main window

1

See

“Starting Norton

AntiVirus”

on page 13.

Start Norton AntiVirus.

15

Getting started

Exploring the main window

Summary of Contents for 10024200 - 50PK SYM ANTIVIRUS 8.0

Page 1: ...User Guide...

Page 2: ...AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT AREDISCLAIMED EXCEPTTO...

Page 3: ...ght law Although Symantec continues to own the Software after Your acceptance of this License Agreement You will have certain rights to use the Software during the Service Period The Service Period sh...

Page 4: ...ed to as Protection Updates or Security Updates at times You shall have the right to receive Content Updates for the Software during Your Service Period 3 Product Installation Required Activation A Du...

Page 5: ...mantec group in the United States or other countries that may have less protective data protection laws than the region in which You are situated including the European Union but Symantec has taken st...

Page 6: ...y Controlled Technology in contravention to U S law nor to any prohibited country entity or person for which an export license or other governmental approval is required All Symantec product is prohib...

Page 7: ...in this License Agreement as the Technical Support Any such Technical Support shall be provided in Symantec s sole discretion without any guarantee or warranty of any kind It is solely Your responsibi...

Page 8: ......

Page 9: ...orton AntiVirus 13 Activating your product 14 Exploring the main window 15 Viewing the status of your protection categories 18 About the Security Status indicator 19 For more information 21 Chapter 3...

Page 10: ...Contents 10...

Page 11: ...connected to the Internet Norton AntiVirus contains an antivirus program If you have other antivirus programs that are installed on your computer an uninstall panel may appear to help you remove them...

Page 12: ...ext 5 In the Norton AntiVirus panel review the options and then click Next 6 If the Norton Account panel appears do one of the following 1 If you have a Norton Account complete the Sign in to an exist...

Page 13: ...to Security Status indicators on page 20 Norton AntiVirus protects any computer on which it is installed You do not have to start the program to be protected If Norton AntiVirus detects a situation th...

Page 14: ...e time period that is specified by the alert or your product will stop working You can activate your product directly from the Activation Needed alert Or you can use the Help Support link in the main...

Page 15: ...tion you can configure the parental controls so that they do not block the activation procedure You need to sign in to your parental control software as an administrator or log on to the Internet thro...

Page 16: ...out your experience with your Norton product Leave Feedback Lets you manage all of your Norton product information from one location Norton Account Lets you view the Norton Support Web page the Symant...

Page 17: ...ures Network Map Lets you check for the latest product updates Run LiveUpdate Lets you immediately scan your computer for risks Scan Now Lets you review the details of your most recent product activit...

Page 18: ...ludes the Norton Protection Center As you use your computer the Norton Protection Center monitors how well your computer and activities are protected from threats risks and damage Before you begin a t...

Page 19: ...s that are installed with the Norton Protection Center the protection categories can include the following Displays the status of protection categories that are specific to your product Computer Displ...

Page 20: ...To respond to status indicators 4 In the main window click Fix Now If you are using the Media Center Edition of Windows you might see a message that requires you to respond or perform another action...

Page 21: ...e top of the main window click Help Support 2 In the Help Support window click Help 3 In the Help window in the left pane click a tab Your options are Displays Help by topic Contents Lists all keyword...

Page 22: ...folder 5 Double click the program file 6 Follow the on screen instructions to select a folder for Adobe Reader and then complete the installation After you install the Adobe Reader you can read the P...

Page 23: ...ain window click the Norton AntiVirus tab and then click the Reports Statistics bar 2 Click View Online Virus Encyclopedia To access the Symantec Web site in your browser 1 Open your Web browser 2 Go...

Page 24: ...Getting started For more information 24...

Page 25: ...tion again and run the Pre Install Scan as directed After you delete the temporary files you should begin the installation again and run the Symantec Pre Install Scan to be sure that you have resolved...

Page 26: ...er you purchased your product To scan for viruses with Symantec Security Check 1 On the Internet visit the Symantec Security Response Web site at the following URL http security symantec com 2 In the...

Page 27: ...roduct Then from the list of options choose the item that best describes your issue The Symantec Web site also contains answers to the most common customer questions w If you received this product whe...

Page 28: ...our Web site at www symantec com techsupp support_policy html Support for old and discontinued versions When Symantec announces that a product will no longer be marketed or sold technical support is...

Page 29: ...tside of the United States contact one of the service and support offices that are listed in this section You can also go to the following Web site and select your language www symantec com techsupp g...

Page 30: ...e Middle East and Africa 1 Symantec Brasil Sevico e Suporte Symantec Caixa Postal 3037 CEP 06210 970 Brasil 1 Portuguese language support http www symantec com pt br home_homeoffice support index jsp...

Page 31: ...antec service and support 27 I Identity 19 installation from CD 11 installation continued from downloaded copy 11 problems 25 26 installation problems 12 installing 11 Internet 19 M main window featur...

Page 32: ...cators Media Center 20 responding to 20 Subscription and account information 22 Symantec Security Check 26 Symantec Web site accessing from Reports Statistics 22 accessing from your browser 22 Online...

Page 33: ...foo PN 12693215...

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